I can't say enough about how good Raven is at her job. However, having a good manager isn't the most important reason to continue renting at a storage facility. For me, it's the price. I really feel like Extra Space storage corporate is going out of their way to milk every penny they can out of their existing renters. Don't be surprised if your rate goes up every six months. They offer new renters exceptional deals while the company is unwilling to do anything to keep longtime renters. It's clear to me that their practices are having an effect. It looks like at least a third of their RV/boat/parking places are empty as we all move out faced with higher rentals. It was easy for me to find the same exact thing for over 30% less even closer to my home. Coincidentally, the day after I moved out, I received a notice that they were raising my rate from $180 to $262 for a 12x40 covered RV spot. I found the same thing a little closer to home with electricity for $145. Unbelievable. read more