Located inside Arizona Mills & only came inside as my Nephew wanted a hat. Well, I actually ended…read moreup getting one too. Just a few employees were working & was dishing out good customer service. Weekly new arrivals, fitted, adjustable, teams, brands, care kits, travel bags, display boxes anything & everything hat related you can find at the club. Prices were surprisingly low for regular & custom made hats. Although the name, there's no membership. Back to the two guys working..pretty cool dudes.

Update: I want to…read morethank the staff against first there is J. He's been the manager there for a very long time and is a really good guy. You could call him the hat God due to his knowledge on hats and setting up events for us locals. Ask him about how and when drops will be you won't be disappointed. Managers like this just do not come around often and he deserves the highest pay possible for all of retail management. Then you have Felix. This guy is a goat as well. Knows everything and anything about hats. It's inceredible the knowledge he has on everything and just his overall kindness and work ethic. Blake is an awesome cat as well. He has been there for me listening to story after story by me. He has dropped a lot of knowledge over the past year or so and gets me excited to come in too. So thank you Daniel is new and a cool dude. Love talking Dodger baseball with him and overall life. He gives great tips on apparel as well. He's really passionate about his job. Then there's Cat. She's always fun to chat with during events and has a great sense of humor too. I even forgot how long she's been doing it and she's been there through my best and worst times. Lastly there's Merari. She's new but very friendly as well and has a hard work ethic. Still came to work even after a car accident which is amazing. We need more workers like her in the field. Overall I will only shop here. The staff is amazing as you can see and WAY better than lids. The quality is perfect and you get that "barber shop" like treatment when visiting. You'll always great pristine care whether you buy in shop or a drop online. J thanks again for keeping this shop running like a fine well oiled machine -your 20 year customer

I was in town for a bachelorette party with a group of 5 girls and one of THE things to do in…read moreScottsdale is Rancher's Hat Bar. I made a reservation via email which was super easy to set up. The staff were so friendly, explained everything to us, and also gave us helpful styling inspiration. There were so many options of hats, trims, charms, etc. that it was such a fun time for the group. I ended up getting a 100% wool hat with a couple of add-ons. At the end of appointment, they even gifted the bride a little goodie bag. It was definitely an experience to remember. Thank you so much, Rancher Hat Bar!

Do you want a custom rancher or cowboy hat? Ever wonder where all of those impeccably decorated…read morehats people wear at festivals and wineries come from? Well, some of them may come from a place like Rancher Hat Bar. I'm going to break down the experience because I came in as a complete newbie and had NO idea where to start and it really wasn't clear when I went in there. (More on that later. ) Start at the big wall of hats. They have a pretty good selection of hats ranging from least expensive (at least when I was there) closer to the big window and street) to more expensive (located deeper in the store.) There are a range of colors and slight variations in style. The cheaper ones started around $65 I believe and went up to $90. The next tier started at about $120 (which is one of the ones I went with) and those two tiers were adjustable hats. As you made it to the pricier ones they got to fitted sizes. Once you have chosen the style and the color you want, you let the staff know and they will go grab a fresh hat for you from the back. Then it's time to start looking for your embellishments. Do you want a ribbon, or a charm, or feathers or flowers? Do you want a brand on the hat? You can customize in so many ways. Layering ribbons and chains and flowers, etc. Once you have gathered what you want and have a general idea of how you want it laid out, the staff will get it all tied on and tacked in. Ta-da a custom creation! It can be fun and I did get a hat. When we arrived it was a little busy maybe 2-3 other folks in front of us, and no one had appointments. We were there for a pretty long time and while we were there it calmed down quite a bit. At one point our group of 5 were the only guests in the store. I'm going to be frank, the ladies who were working there couldn't have cared less that we were there. Answering questions about the hats, the process and assisting with the tips for designing the hats was really the last thing they wanted to be doing. I get it, it's the same thing for them everyday, but the Hat Bar is special because it's an experience. It's more of a service than just retail. They just didn't give a and it showed. And as a special experience that I would recommend to others, that's where it falls short. It would have been fun to have a more guided experience. To be offered beverages like when you go into Tecovas. I would have liked to see more display hats for inspiration or maybe photos if physical hats would be too much inventory. So many ways to make it special that sadly don't happen.

We had a great experience at Heritage Hat Company, and a lot of that is thanks to Rich, the owner…read more We came in looking for something very specific: a medium-brim, Gus-style black hat, in a particular size. Andrew that turned out to be harder to find around town than expected. Several other shops simply didn't carry Gus crowns at all. At Heritage, not only were there multiple Gus-style options, but they were available in the size we needed, which made the difference immediately. Rich took the time to understand exactly what we were looking for, walked us through the options without any pressure, and clearly knows his craft inside and out. The depth of inventory and his experience really show. If you're serious about hats -- especially if you're looking for a specific crown shape or fit -- this is a place worth visiting. The selection and knowledgeable, straightforward service set it apart.

I made the drive out to Heritage Hats specifically to look at the Stetson 6X Open Road, which was…read morelisted on their website for $219.95. When I arrived, the in‑store price was $330. When I asked about the difference, I was told that prices have been going up and are expected to rise again in January. He told me he was waiting to update his website then. That meant the price advertised online wasn't honored, even though it's what brought me into the store in the first place. I ended up driving about 30 minutes each way only to find out the actual price was more than $100 higher than what they publicly posted. I left disappointed and won't be returning. At the very least, the website should reflect current pricing, so customers don't waste their time.

Absolutely love this hat bar. I went to another one hat bar I will not name and liked my hat but…read morethey burned in my initials wrong. I love all the colors they have here, I got a beautiful burgundy hat and the workers styled it perfectly to me. I can't not wait to wear it around town. The owner was here and she was friendly and inscribed my name delicately. I absolutely love it. The hat was a bit more pricer than the other place, but this is my new favorite hat and well worth the money.

Absolutely unacceptable customer service. We arrived at 5:20 pm, a full 40 minutes before their…read moreclearly posted 6:00 pm closing time, and were turned away. The woman working told us they take their "last walk-in at 5:30 pm," then realized the time... and still offered no apology. This was our only night in Scottsdale and our last night in Arizona before flying home the next morning. I had literally just discovered this place earlier that day and was excited to stop in--only to be dismissed like we were an inconvenience rather than paying customers. Honestly, the experience gave major Pretty Woman vibes--being turned away in a way that felt judgmental and unwelcoming. If you don't want customers coming in during your posted business hours, then change your hours. Don't make people feel foolish for trying to support your business. We happily took our money elsewhere, Rancher Hat Bar , but this experience ensured we won't be back--and I wouldn't recommend it to anyone visiting Scottsdale.

What a vibe this place is! A friend and I had gone to one of the museums close by and were looking…read moreto kill some time when I found this place on Yelp. Their products are gorgeous and there's something for everyone. The woman working the boutique was extremely helpful and kind. The cons: The one star that I couldn't give was lack of price range for the products. I understand that the product lines were upscale with higher price points, however, there should be a few other options for some of us on tighter budgets but willing to spend...

Wandered into this place just to kill some time after getting breakfast nearby. My wife and I…read morewalked out $350 poorer. This place is awesome. They have really cool and unique items and clothing for both men and women. The lady working there was very friendly and very knowledgeable on every item in the store. If you're looking for a unique gift or some unique clothing brands, definitely stop by here.

I'd like to apologize for not reviewing sooner!! This is a REAL hat store…read more This family-owned business has been a fixture in the valley for decades, and while I used two different hatmakers when I lived and worked in Colorado, they didn't come close to the expertise of this outfit. As a native to the valley, the damage from sun exposure began as an outside kid. As a young adult starting out as a horse professional, I wore what most people wore - a basball cap. In my 30's, the dermatologists began their annual battle to repair the damage, instructing me to 'stay out of the sun'. Yeah, right. After one session of extensive repair, Doc really chewed me out! I explained my work, to which he exclaimed, 'Then wear a real hat!' The baseball cap only shaded my eyes, not my face, nose, chin, ears, neck, chest... and the damage was requiring surgeons. Seriously. So began my quest to every western shop to try to make a hat work for me. I had no idea that the pain & headache was because the shape of my head IS NOT ROUND, like most people, yet every off the shelf hat is! To wear a hat snug enough to stay on while horseback, yet comfortable, seemed impossible. One day I was miserable with yet another 'round' hat I was forcing myself to wear when someone told me about a place that makes quality hats exactly to the shape of your head, allowing for even, comfortable pressure. No way! What? Don't even know what I did with those stupid round torturous hats. Might've run them over with the truck AND trailer! You can imagine the rest! That antique contraption they use to get the shape of your noggin is the game-changer! Over 30 years, Az-Tex has made probably 6 hats for me, worn morning to night outside working. They last forever, and my new hats were usually a style change I was looking for. They clean up like brand-new and are really an item one could pass down to kids or grandkids. Retired now, I go there for my golf hats! So, again, sorry I hadn't reviewed before now! Thank you, Az-Tex! Your expertise made my career so much easier!

The selection was good, but there is a huge mark up in price compared to when you buy directly from…read morethe manufacturer. I went in looking for a Stetson, which is $700 online, only to see them charge almost $900 for it!

The staff is so friendly and very helpful! I love the kids options and there's even stuff for pups!…read moreNow the whole family is decked out and ready for ASU game day for a great price! The small gift selection is pretty great too, I'm getting all my friends decals, will be coming back for more gear as soon as I can

So grateful to Cactus Sports for stocking the Tillman tee I'd been searching for. I'm based in the…read moreUK, but that was no trouble for Troy. Around 30 minutes after answering my initial email, he took my order, confirmed my payment, packed & posted the tee. It was delivered less than a week after I ordered, which is incredible! 5 stars to Troy for processing & posting my order so quickly. And 5 stars also to the US Postal Service! I'm really pleased with the tee, it looks great. Thanks again Troy & team at Cactus Sports!

I was looking for a particular kind of hat, and I have a very small head. I walked into the store,…read moreand I could not believe to see all different styles that one usually doesn't. The service was perfection, and their efforts to find my size, was a delightful experience. They know their stock, happy for custom orders, and were just so kind and patient. For someone who has a hat wordrobe, this is my most favored hat, and I wear it almost everyday. PLEASE COME TO NYC: they will LOVE you! SOLD 4-EVER

Purchase 2 hats from this hat shop and returned one of the hats and decided to replace it with a…read moremore expensive hat and upon returning the hat. I was charged a re stocking fee of $6.12 . I did not even look at the receipt until I returned home. So I returned the hat to the store. They claim that it was a system error but I was charged for their system error a re stocking fee of $6.12 That is price gauging!!!! Subtotal $146.20 Shipping $0.00 Restocking fee $6.12 Estimated taxes $13.31 Updated total $165.63 Already paid $133.54 Amount to pay $32.09 USD

I forgot about this gem of a store. If you ever need a concert tee or any fun gadgets check this…read moreplace out. Way more options than Hot Topic that's for sure and the staff and service is very helpful.

Great selection of items. Teens will l9ve this place. They have something for everyoneread more

There are Sun Devil Marketplace locations across all four ASU campuses; however, the College Avenue…read moreCommons location is the largest. I enjoy browsing the many Sun Devil items from State 48 shirts to books (on the 2nd floor) to gifts for others to fancy button-down shirts and polos for me. They honor discounts for alumni and employees, and they even have a dressing room on the first floor to try on any Sun Devil clothing. I visited the store yesterday as it was a calm summer day, and they had some 40% sales on the 2nd floor. Parking on the street or visitor parking in nearby parking structures. It's also a short walk from the Fulton Center, Mountain America Stadium, and Desert Financial Arena (and the rest of the north side of the ASU Tempe campus). You can learn more about the amenities of this location online at https://content.efollett.com/sundevilmarketplace. Note that the Cafe and Wine Bar is no longer active, and so the link is now down. That's where I believe Venezia's is (and where Uncle Maddio's used to be). There is a community room known as the Devil's Oasis Room in the Sun Devil Marketplace available for booking where you can arrange the room in a variety of ways for a group of up to 104 people. I'm not sure of the price, but there is a charge. There is also a Grab-n-Go location on the first floor with food and drinks including meal deals, a Coca Cola freestyle machine, and F'real milkshakes. On the second floor is a Venezia's pizza location along with a Sun Devil Technology Center with an Apple Computer Repair and more. There is also an active store online, where you can sign up for e-mails and get 10% off today by going to https://www.bkstr.com/arizonastatestore. Every now and then, there are clearance sales or employee or alumni appreciation sales including discounts on Apple educator prices each year. Last year, I recall a promotion where many products were 75% or more off in a grand clearance, which I've only seen happen once every so many years. I highly recommend any Sun Devil student, faculty, staff, alumni, or fan in general to visit this huge store at some point!

This 2 story store is filled with ASU gear. If you're an alumni like me your items are upstairs…read morealong wiith a small book section and a pizza restaurant. They have so many cute items ranging from $7-100+. They offer something for all sports and a few unique items for collectors. It is in a nice location with street parking available. The employees are all nice and helpful.