They don't offer returns - only exchanges - and the selection is very limited…read more The cut on the short sleeve linen shirt is very unflattering. Will update when I get the next shirt since I have to exchange for another option.

I ordered two jackets in August. August 31st to be exact…read more One black jacket and one white jacket. I received the black one on September 5th but no white one with it. I have emailed several times. To be exact FIVE times. I received one email back saying they would look into it. NOTHING!!! I continued to TRY emailing all the way till October 7th, and they NEVER returned my request to even return my money at this point. I tried calling their phone number and it is no longer in service! HORRIBLE BUSINESS!!! Be aware!!!! They ripped me off!!!

Yurilma was such a great help. She was very warm, welcoming and attentive. You can tell she loves…read moreher job and helping customers. I really enjoyed visiting this store, so many options.

Customer service was so aggressive and incoherent here it was embarrassing. THEY WILL follow you…read morearound the store the ENTIRE TIME you're shopping even after you tell them you're just browsing. Disrespectful and dismissive of paying customers. I put all my items back after being followed around this store while shopping. Why is an employee making unwanted contact with a customer 5+ times during a visit? Managers response was: "I don't know what to tell you." Look Kid, let me help you and your business get a clue: APOLOGIZE and train your staff better. Get some training yourself and take pride in your business. Hire staff without a language barrier. And acknowledge that you're losing sales by disrespecting your customers this way. Negative reviews on a clothing store are not a coincidence or an accident. This was a profoundly negative shopping experience. Frankly disgusted by the cavalier response from management.

If there was a zero I'd rate this zero stars. Unbelievably uncaring about customer loyalty and…read moreappreciation. Ive spent thousands at Original Penguin and they would rather let me leave then honor a $10 coupon. I've never been more shocked in my life. Over the last two years I have spent upwards of $5000 on clothin. I have 4 pairs of the same fleece shorts because I loved them so much. They just don't care. Doesn't matter to them if you buy or not. If you've been a great customer or not, means absolutely nothing. Never again. From now on I'll stick with Polo, Calvin Klein or Hillfiger.

This is a nice shop on Lincoln Mall. The selection is good, although often limited in some sizes…read more I have experienced one exception, but most of the staff are friendly and helpful. Items are frequently on sale but not always marked. The staff can be useful in identifying what's on sale.

I was originally afraid about ordering from the website but everything was packaged neatly! I…read moreheavily recommend this website and their store cuz you never know what you'll find!

I was in Miami attended a show while taking a walk on Washington I found this really cool store…read more Unfortunately, I didn't make any purchase big mistake I should've gotten that denim X jacket. Few weeks after i was on the website making my very first purchase. Not only the manager Jorge is awesome with the best customer service and the follow up Thank You email. Yet, the website has a lot of stylish merchandise and good prices. I'm a huge fan of music as well. The store is awesome...I'll be back in Miami soon. Thanks for the great customer service. I highly recommend this store, you'll love it. By the way, the tote bag you receive with your order is well worth it. I'm just gonna keep on shopping. Grooveman Rules!

We had a wonderful experience at Bikini Brasil! They have a great selection of swimsuits, and the…read morequality is excellent. My daughter found a swimsuit she really liked, but at first she decided not to buy it. We continued shopping elsewhere, hoping to find something even better, but nothing compared. We ended up coming back to Bikini Brasil and purchased the swimsuit she originally chose--and she absolutely loves it! The sales lady was incredibly friendly, patient, and helpful throughout the entire process. She made us feel welcome and never pressured us, which we really appreciated. Great customer service, beautiful swimwear, and a fantastic shopping experience. We highly recommend Bikini Brasil!

The service is very good. I loved the selection of swimsuits they gave and the price is not too…read moreexpensive.

Omg okay, Frankie's is one of my favorite boutiques to visit before hitting south beach. Their…read moreselection is always fresh and I find myself picking out pieces I can't find anywhere else. I travel for work and always look forward to stopping by whenever I am in town. Staff is also very accommodating and friendly. Cheers

I just found this store as I was leaving barrys and am so happy. The clothes are amazing and so was…read morethe experience. Laura is an angel. This is my new fav store in Miami

This is the only Osklen boutique in the USA. It's a trendy upscale and casual fashion brand for…read moremen and women from Brazil. It's all made in Brazil, too. They make the absolute coolest T-shirts, surf shorts, bathing suits and casual clothing. They're also famous for their fun sneakers. A lot of the fabrics and materials are sustainable and ecologically minded. The staff is super nice and helpful and they really make an effort to find your size or other options if they don't have what you want in stock. I found the nicest viscose T shirt here and I really love the bathing suits. Amazing sungas (men's swimsuits). The quality is impeccable. It's a must see if you like on trend clothing and are in Miami Beach. It's located just at the top of Lincoln Road. They have an online shop, but there's so much more available in the store that I highly recommend visiting the store first. Great find and so happy to have discovered this store on my most recent trip to Miami.

Bought 3 swimwear pieces at the South Beach store for $85 each, later found the exact same ones on…read moreOsklen's USwebsite for $35-$40. When I went back to ask, the staff were dismissive, basically told me to "buy online next time." . Disappointing experience from a supposedly premium brand.