Great staff here at this location. Very knowledgeable and helpful. The lighting in the dressing…read morerooms is decent and flattering. This clothing line is expensive for casual and/or work out clothing but the quality is key. I couldn't give 5 stars because there are so many clothes crammed into hanging racks it's difficult to search needing two hands to separate clothing to see what you are looking for.

This brand new location has a clean and modern layout with a great selection. Everything from gym…read moreto office to swim is covered here. Athleta Girl is offered, as well. Nice checkout island set in the middle of the store for paying quickly. Dressing rooms are large and brightly lit for a pleasant try-on experience. Pieces can get pricey, but there's always the sale rack!

Nope. Staff was weird and the clothes are crap. Quality…read morecontrol seems to be an issue because their clothes were allover the map in regards to fit. Thank goodness the sales associate let me try the stuff on so I didn't have to return anything. First sales guy roaming around was clearly too shy to be working in retail. I don't think he liked the conversation I was having on the phone. He seemed bothered by me. WELL BUDDY... get over it. Now I'd understand if I was being rude to a salesperson but I didn't even get a smile, wave, or a hello. I'm almost certain that he said something to the manager (?) because he (the guy who provided assistance to me) was kinda stiff towards me. Idk maybe I'm wrong but I'm usually great at picking up on vibes. Oh well. Garbage clothes, hardly any customers in there. Cya!

I just love to come shopping here. The clothing quality is second to none. They are always running…read morespecials. The staff is very friendly and helpful. They usually have there polo style shirts for $25. I have several of them and they have lasted me for years.

They were very polite when we bought a pair of shoes. My son wore the shoes once and brought them…read moreto me, the color was lighter around the ankle where his jeans had touched the shoe. It was as if the jean material had rubbed off the color. We returned to The Athlete's Foot multiple times but the employee could not help, their manager was never in the store, the employee didn't know when the manager was supposed to come in, and leaving a request to have the manager call us didn't work either (we left the phone message 7 weeks ago). The employee told my son that it looked like he had worn them to mow the grass (which would have resulted in damage on the lower part of the shoe, not around the ankle). The employee talked my 13-year old son into buying a shoe cleaner that recreated the problem on more areas of the shoe. Which meant now it didn't qualify to be returned to Nike. This was our first time buying from The Athlete's Foot. We usually drive to another company in Waxahachie. We were trying to support a local business. Customer service does not exist here. I'm not sure if the employee just didn't know that the cleaner could not be used on this shoe, or if his goal was to make it not qualify for return. Either way, I'm not impressed. We will not purchase anything else from this store. This was my son's first time buying his own pair of shoes with money he has made from his small business. They basically stole $243.57 from a juvenile.

Always have great deals and employees are super nice and helpful. They get most of the Jordan…read morereleases which is cool as well because now I don't have to drive so far to try and get them.

I recently visited the Dallas store to check out some of their Workgrade shirts and try them on. I…read morecouldn't locate them and asked one of the employees where these shirts were hiding. Naveen immediately stopped restocking items and took me directly to where they were at. I didn't see the color or size that I was looking for, and she made a few trips to check their inventory in in the back. She was also very knowledgeable about questions that I had on different items. I live an hour and 15 minutes away from this location, and with her help I was able to make a purchase making my drive seem worthwhile. Thanks to Naveen.

Zero customer service. Stood there for 20 minutes waiting for someone to help me with sizes…read more.. Only four customers in the store. Unless your a guide or outfitter you pretty much do not matter to this company. I read somewhere that they are going to be publicly traded? Makes sense now... Your clothes are not made in the USA, farmed out to Vietnam. How are you different than Sitka or other leading brands? Nice gear, but way over priced for the customer service I have come not to expect.... Done. I'll hard pass.... You don't get more than two chances to win my business. Seems to be the theme with Kuiu. Bring back great American customer service...

Product was okay. Ordered the curb side and the person never came. Soon as I called said was on the…read moreway, she put the phone off the hook so it would force me to come inside. Tiffany #511569 was the person who checked me out.

Called and spoke to Tiffany. Was trying to order online but get it at the store. Tiffany…read moreexplained how to do it, and what it means if that wasn't an option. Turns out they don't have the items I want in the store. She checks and there's nothing similar available, so I guess I will order online. But Tiffany was pleasant and helpful and VERY well-informed about the process and how things work. She also gave me the option of getting my item elsewhere and bringing it into the store, but that wasn't going to be convenient for me in this case...but it was a good idea and I applaud Tiffany for her customer service.

My daughter loves this store and just recently my son has also discovered it. They are…read moreinexpensive, and have stylish clothes and accessories. Sunglasses are $6 so I don't mind buying him a pair knowing they will only last a little while before he scratches them. They always have sales and loads of clearance or marked down prices.

I'll keep this review short and simple. Clothes are not a bad selection. Everything in here is…read moreinsanely cheap compared to other retail stores. There are always plenty of sales, and the service is usually really good. I don't know why all the other reviews complain about this, because every time I come here, I'm always greeted with a smile (and given tons of help if I need it). tl;dr Price 5/5 Service 5/5 Selection 5/5 postscript: Always a bunch of sales going on, and yes, they're actual sales; not that 20 dollar per t-shirt sale bs.

Allen, TX location. Excellent service by Ali. I do not like the return/exchange policy so…read moreprobably wont go back there.

Great customer service. I haven't bought clothes in a brick and mortar store since high school but…read morethe sales associates at this store were awesome. Taylor helped me find the right replacement for my favorite 7 jeans. The manager at this store was equally nice and asked my kid if he wanted any water while in tried on a bazillion pairs. Totally recommend this store if you can't figure it out online.

Five stars for the Pokemon Journeys gag. I was at the mall, just passing by, and spotted an…read moreextremely clever sock display (see picture) involving a piece of merchandise with Pikachu and the Pokemon logo placed next to another piece of merchandise with the logo of the store - Journeys. And if these people thought a cheap pun was going to get them a five star review... they were absolutely right. Well played!

The buying experience was adequate. I have no problems with the sales people. The biggest grief…read moreI've got is with the manager at the time. (6pm apr4) who told me because I had no receipt I couldn't get a refund. I understood even though they had all my information via email phone number and credit card transaction so I went ahead and picked another 2 pair of shoes that amounted to more than the exchange. Everything was fine until I paid the difference and asked for my receipt the manager instructed the cashier to throw my receipt in the trash because I didn't bring a receipt so I wasn't eligible to receive a receipt. So I asked in genuine curiosity what about the purchase I just made. She responded that it is journeys at store policy to not provide receipt of purchase if you didn't bring one with you. I said okay and left without a receipt. I called journeys today to get some clarification because it sounded extremely awkward that I would use my credit card and not get a receipt. They informed me that is not their store policy and I will be getting an email with my receipt so I can return the two pair of shoes.