They have always had what we were looking for in stock, and the return process was really easy…read more Also the employees have been helpful and friendly. We went to see Santa Claus this year too with our toddler and had a really great experience! Very happy to keep supporting this store!

Customer service is horrible. I was returning a shirt to exchange it for a different size. There…read morecharged me 3 dollars because there was a price different on the receipt from there sale. It's the same shirt same price you do a normal exchange. It's not my fault it had a sale price you just do an exchange and don't argue the point. I'm literally showing you It's the same price. Horrible Customer service

ALEX is awesome! He helped me pick out a new pack and provided excellent service-he knew what he…read morewas talking about, listened to my needs and was so polite and helpful. Thank you Alex!

This one star review is for the manager in hopes that you will read it and make some changes. On…read moreAugust 9th I received a coupon for a discount with REI. As it happens, I was in the market for a new backpack for travels I will be taking in the near future. I was interested in a backpack that was either waterproof or watertight as I will be hiking in a coastal area that will be subjected to intermittent rainfall of a heavy nature. I called your store and inquired about such backpacks and was told that you had many to choose from. The following day August 10th I drove an hour to your store and began looking around in the backpack department. An employee who I assume was assigned to the department asked me if there was anything I was looking for. I opened the REI app on my phone and showed the man an example of what I was looking for. This employee was about 5'9" tall with brown hair and a short beard. I do not remember his name because the interaction was so unlike what I am used to at REI that I left completely confused. When I showed the employee, what I was looking for is immediate response was, " we don't carry that type of product, you need to go to Gear Junction. They will have everything you need." I looked at your employee with complete confusion as he was recommending that I go to a competitor and did not even bother to ask me why I was looking for a particular backpack. I said to the employee, I don't want to go Gear Junction, I always buy my hiking equipment at REI. He looked me straight in the face and said we don't carry waterproof rafting equipment here you need to go to Gear Junction. I attempted to explain to him that I was not going rafting that I was going hiking and why I was looking for a backpack. He seemed completely uninterested and again suggested I go to your competitor. Finally, I asked him. Is there anything in the store that you can show me That is in a 22 L size backpack so I can at least get an idea of what I'm looking for. He waved his arm briefly toward a rack of backpacks and said it'll be somewhere between here and there and then walked away. I stood there confused for a while and attempted to look at backpacks and finally decided to help with it. I had other items that I needed to look for, but I was so upset by this man's insistency that I go shop with the competitors that I left the store. I went to my car and sat there for a while and thought about doing this one star review then and there, and I even thought about going back into your store and asking to see the manager. However, I was so upset. I knew that that would not be the prudent thing to do so I came home and allowed myself to cool down. The following day did exactly what your employee suggested, and went to Gear Junction. The Young man working there was extremely helpful and very knowledgeable about backpacks. After listening to what type of trip I was going to be taking he suggested that I probably did not need a completely waterproof backpack, but that what I needed was a water tight backpack. He showed me several, and the one that I liked the most was made by Osprey. I assume that you carry the same backpacks at REI. I eventually decided on a backpack for my trip, but I did not buy it at your REI store. This is unfortunate because I have shopped with REI since the day you opened at your old location on seventh Street. I am not suggesting that your employee was rude to me. He was not in the classical sense. However, he was completely disinterested as to why I was in the store or what I was looking for and to what end. Had he taken just a little bit of time to find out why And what I needed I would've bought something that day. As it is, you've lost out on a good sale and if I encounter this type of behavior again at your location, I will discontinue shopping local and identify the Denver store as my home store and just shop online. I do not like to do this as I like to support our local businesses. However, I will not support this complete lack of customer service. I hope that you take this review in stride and make the reasonable management decision to have a discussion with this employee so that this does not replicated itself in the future. Enclosing I will add that this is the first time this is ever happened to me at any REI location.

The customer service is AMAZING!!! I have a hard time finding jeans that fit and normally give up…read more At the Buckle, they asked questions and listened and brought pant after pant fitting my answers. They would check on my at the fitting room and make adjustments based on what I tried and liked, and didn't like! They were so amazingly patient and so helpful, that I actually found jeans that fit, that look good, and that are comfortable!!! I am willing to pay more for jeans just for tue customer service experience. The general manager himself helped me out and it is obvious he is teaching his employees to do the same! So loved my last 2 experiences there! Thank you Buckle!!! I dont dread jean shopping anymore!

Horrific customer service and from one the manager no less! I had bought my daughter a pair of…read moreFlying Monkey jeans (Approximately $80). In less than three months there was a hole near one of the seams. We just happened to be at the mall so I went in to see IF they had a policy (wasn't demanding a refund or exchange...didn't even have the jeans with me) regarding their clothing. The manager instantly went on the defensive staying the they "don't guarantee anything, for all she knows my daughter could have worn those jeans every other day." Even if that was the case, that means that the jeans wore out in a month and a half. She proceeded to tell me that she wouldn't give me any further information on what they may or may not do until I brought the jeans in for them to look at. Needless to say I won't be back and have found that two other stores in that mall sell that brand of jeans and have a much better guarantee on their merchandise.

And they work with you you tell them what they what you want and they will search for it they'll…read morework with you on the prices and they don't just come to your house and take your stuff or lie to you until you that they'll hold it for you and then send it back like Rent-A-Center does Aaron's is the best I won't rent from anywhere else

Don and Mark on the sales team are fantastic. They listened to my dilemma and mad $$ saving…read moresuggestions. I was surprised how easy my problem was handled. I was told that a delivery was not promised for today as it was late already, but Aaron's made it happen. Delivery and set up also proved to be exceptional. The gentlemen doing the delivery were personable but professional. I'm very happy I went to Aaron's for my problem. PM

Basically an over glorified, expensive clothing store with a meager amount of sporting goods…read morescattered around the outside edges of the store. After the long wait and rebuild I'm like, eh, not impressed. Staff were nice and helpful though...

Love this place. Huge selection of clothing and water bottles along with all your sports needs.read more

I will forever be a patron of Maurice's and todays service was exceptionally quick and friendly…read more But when did it become OK to wear cut off Short shorts and a tube top. Both the manager and the worker were wearing similar clothes.

Shopping for clothes can be frustrating. Trying on different sized jeans that fit your curves or…read morenon-curves can be depressing. Trying on shirts and dresses, the same...unless you're at Maurices. The employees at Maurices go above and beyond to make you feel comfortable, pretty, and confident. They offer their honest and helpful opinions, and even gather different outfit ideas, if you ask! Need a different size? They'll grab it for you and then suggest something else long the way, giving you your own dressing room. You can even take a twirl in their three mirrored area. Employees can make a huge difference in your clothing shopping experience. They are seriously terrific. Now, the clothes...from store-named jeans to Silver or Viggos jeans, casual tees to dressier work attire, active wear to cool shoes and accessories...they have almost all of it. I can always, always, always find something I LOVE say Maurices.

My experience with Jay is top of the line service and commitment…read more Jay spent a good deal of time with me helping me pick things out based on my circumstance, and giving me the appropriate information and prices. Unfortunately, I came back the next day and made the purchase with someone at the front counter. When I came back again, after the purchase, there was Jay, willing to help me in any way he was able- and that speaks volumes as a dedicated employee. When it comes time to purchase appliances for my next house, I will definitely buy from appliance factory, and very hopefully, have Jay help me out once again. Great Prices, Great Appliances, Great service! THANKS!

Sale price on a Purple mattress was $1000 lower than competitors. Good service…read more I will buy there again.

The store was clean and not crowded at all. We found everything we were looking for. We got our…read morekiddos some nice stuff. The store was neatly stocked and no merchandise on the floor. It was easy to navigate thru the isles. The associates ever helpful and friendly. Everything was reasonably priced. We will be clinical because there are some household things I absolutely love and want.

All the girls that work here are exceptionally kind and funny. I love shopping here, especially…read morewhen I want to avoid the mall .