You can see why this business has grown over the years. They have a knowledgeable staff who are…read morevery helpful. They carry an interesting mix of new and used product. They make it easier to justify getting new equipment, as you can bring them your used (but serviceable) stuff for resale. Sure, they take a commission, but the cost of avoiding scammers on eBay is higher. Bonus is TrailLife brewing is right next door!

i've been a long time customer of Gear Junction, both buying and consigning. So, not just 5 stars…read morefor one transaction, but 5 stars for countless transactions. In addition, GJ gives back to GJ, supporting our community and honoring our shared outdoor heritage. Dan and Nancy Ford

This is a great local outdoor store here in town. I've found everything I need here for the most…read morepart for my rock climbing needs. They have stuff for hiking, camping, etc. as well. They also have a nicely curated clothing section. The selection is small as many mention but this isn't REI. The products they do carry are top notch. The staff has great product knowledge and are well versed in the various outdoor sports and the local outdoor recreation spots to make sound recommendations. I want to reiterate how great the staff is. They truly make shopping here a pleasant experience. They have a loyalty program and have a few good sales throughout the year.

I have been to this store four times in the last 8 months for various pieces of gear. Usually…read moregreeted with a kind hello. Then bombarded by at least one dude covered in North Face following with "can I help you with anything" x3 I can handle one request with what I hope is my kind response, "no thank you just looking around". Today, got the comment "so, you're just looking around being cool?" Hahaha I get it little dude, you know gear, you work at an outdoor shop--so do I. Keep treating people this way and you may find the answer to why do we not keep customers and loose them to REI and others. Brah.

Bought my wife a raincoat and she absolutely loved it. Had great hand and facial covers. Highly…read morerecommend! Wish they were closer but their customer service is very good.

If you are considering getting a Loki jacket, do it!! These jackets are so much warmer than any…read moreNorth Face, Columbia, or Roxy jacket. I've worn a tank top under it in 30 degree weather with rain and wind and my whole upper body was warm, my hands were even sweating I was so warm! I found a slight issue with my jackets pocket sewing so I brought it in and he replaced my jacket on the spot! The owner and creators are so incredibly kind and have amazing customer service. I also love that I am supporting a small, family owned business that cares for the customers and creating an amazing product. Loki is an amazing company all around with high quality items and amazing customer service. Please support this business and buy the best outerwear you will ever have!

Very friendly and helpful staff. Store has a very good selection of firearm accessories and…read morefirearms.

Grateful to Tim for working through technical difficulties we were having and getting to a…read moreresolution. Thanks Tim!

Basically an over glorified, expensive clothing store with a meager amount of sporting goods…read morescattered around the outside edges of the store. After the long wait and rebuild I'm like, eh, not impressed. Staff were nice and helpful though...

Love this place. Huge selection of clothing and water bottles along with all your sports needs.read more

ALEX is awesome! He helped me pick out a new pack and provided excellent service-he knew what he…read morewas talking about, listened to my needs and was so polite and helpful. Thank you Alex!

This one star review is for the manager in hopes that you will read it and make some changes. On…read moreAugust 9th I received a coupon for a discount with REI. As it happens, I was in the market for a new backpack for travels I will be taking in the near future. I was interested in a backpack that was either waterproof or watertight as I will be hiking in a coastal area that will be subjected to intermittent rainfall of a heavy nature. I called your store and inquired about such backpacks and was told that you had many to choose from. The following day August 10th I drove an hour to your store and began looking around in the backpack department. An employee who I assume was assigned to the department asked me if there was anything I was looking for. I opened the REI app on my phone and showed the man an example of what I was looking for. This employee was about 5'9" tall with brown hair and a short beard. I do not remember his name because the interaction was so unlike what I am used to at REI that I left completely confused. When I showed the employee, what I was looking for is immediate response was, " we don't carry that type of product, you need to go to Gear Junction. They will have everything you need." I looked at your employee with complete confusion as he was recommending that I go to a competitor and did not even bother to ask me why I was looking for a particular backpack. I said to the employee, I don't want to go Gear Junction, I always buy my hiking equipment at REI. He looked me straight in the face and said we don't carry waterproof rafting equipment here you need to go to Gear Junction. I attempted to explain to him that I was not going rafting that I was going hiking and why I was looking for a backpack. He seemed completely uninterested and again suggested I go to your competitor. Finally, I asked him. Is there anything in the store that you can show me That is in a 22 L size backpack so I can at least get an idea of what I'm looking for. He waved his arm briefly toward a rack of backpacks and said it'll be somewhere between here and there and then walked away. I stood there confused for a while and attempted to look at backpacks and finally decided to help with it. I had other items that I needed to look for, but I was so upset by this man's insistency that I go shop with the competitors that I left the store. I went to my car and sat there for a while and thought about doing this one star review then and there, and I even thought about going back into your store and asking to see the manager. However, I was so upset. I knew that that would not be the prudent thing to do so I came home and allowed myself to cool down. The following day did exactly what your employee suggested, and went to Gear Junction. The Young man working there was extremely helpful and very knowledgeable about backpacks. After listening to what type of trip I was going to be taking he suggested that I probably did not need a completely waterproof backpack, but that what I needed was a water tight backpack. He showed me several, and the one that I liked the most was made by Osprey. I assume that you carry the same backpacks at REI. I eventually decided on a backpack for my trip, but I did not buy it at your REI store. This is unfortunate because I have shopped with REI since the day you opened at your old location on seventh Street. I am not suggesting that your employee was rude to me. He was not in the classical sense. However, he was completely disinterested as to why I was in the store or what I was looking for and to what end. Had he taken just a little bit of time to find out why And what I needed I would've bought something that day. As it is, you've lost out on a good sale and if I encounter this type of behavior again at your location, I will discontinue shopping local and identify the Denver store as my home store and just shop online. I do not like to do this as I like to support our local businesses. However, I will not support this complete lack of customer service. I hope that you take this review in stride and make the reasonable management decision to have a discussion with this employee so that this does not replicated itself in the future. Enclosing I will add that this is the first time this is ever happened to me at any REI location.

A great place to learn how to fly fish and find top quality fishing gear. Ned was very friendly &…read moreknowledgeable. Ivan was a great casting and rigging instructor. My wife and i learned so much. You wont be disappointed. Support local businesses.

This is a great flyshop. I came in looking for a new pair of wading boots. There was a good…read moreselection and I found exactly what I wanted. The owner was super helpful and I wound up leaving with new wading socks and a new sling bag. Despite having lived in the area for a while, this was my first visit, but it won't be the last.

They have always had what we were looking for in stock, and the return process was really easy…read more Also the employees have been helpful and friendly. We went to see Santa Claus this year too with our toddler and had a really great experience! Very happy to keep supporting this store!

Customer service is horrible. I was returning a shirt to exchange it for a different size. There…read morecharged me 3 dollars because there was a price different on the receipt from there sale. It's the same shirt same price you do a normal exchange. It's not my fault it had a sale price you just do an exchange and don't argue the point. I'm literally showing you It's the same price. Horrible Customer service

The employees there where very rude to my children, they told me that they where just playing and…read moreif they continue it they would be kicked out of the store. You guys need to improve your staff service and find more love and care employees who are actually nice.

Great service and staff. This is my go to place for hunting and fishing gear. They can order…read morealmost anything you need if they don't have it on there shelves

I ordered a new rack for my hitch online. The order said "awaiting shipment." It was impossible to…read moreget through to customer service. I sent several emails and tried calling an over whelming amount of times with no answer. I was finally able to speak to a customer service rep 2 different times. Each time they told me that my order would be shipped out the next day. A week went by and still no rack. I have asked customer service to reimburse my order. Hopefully, it will not take an over whelming amount of time to receive my refund. The lack of customer service and communication is awful. I would much rather spend my money with a company that values their customers.

Recently, my Jeep was broken into and the lock keys for my RockyMount bike rack, stolen. I called…read moreRockyMounts and spoke to a lovely woman, Jess, inquiring which key replacement I needed. She was extremely patient and kind and within minutes, I had a solution to my problem. Not long after our telephone conversation, a parcel arrived and upon opening it, a personal note from Jess as well as, an extra set of lock keys for bike rack. In todays corporate climate of greed, poor service and craftsmanship, how surprised I am as well as, grateful to Jess and RockyMounts. I love, love, love my Backstage RockyMounts bike rack and thank you so much to Jess and RockyMounts... thank you! Melinda L Alberta, Canada