The staff are helpful and since only a few people work there and have had issues in the past, going…read moreinto the store is always welcoming!! I see a major improvement!!

Huge selection of men's shoes even in sizes 14 and 15 which we usually have to special order…read more Having BOGO sale made it even better. Will return. Only four stars because we didn't see a sales associate until we checked out. I don't like them hovering over, but also don't like to have to search for them.

Super rude and slow! Not a very, merry Christmas here. Super rude customer service. Two people…read moreworking up front. Don't want your time!

I went to Shoe Carnival today to buy my daughter new shoes for the school year what could have been…read morea very stressful experience turned into a great one because Liz took time to size my daughter's feet and help us find shoes that weren't too expensive.she was very helpful and had a great sense of humor I will definitely be back for more shoes because of the great customer service I received from Liz

There are a ton of selections for men's woman's and kids shoes! Great speed of checkout so you'll…read morenever wait long to get checked out! Great prices for great quality shoes as well.

I just had the worst experience at Shoe Dept at the Mesa Mall. A Spanish-speaking employee by the…read morename of Roseanne was gossiping, and she thought I didn't know Spanish, so she proceeded to say stuff about me to the other Spanish-speaking employee. She started saying that "she was watching over me, and that I wasn't cleaning my mess, that she was keeping a close eye on what I was doing", as if she believed I was going to steal something. I then told her in Spanish that I was not done looking at the boots yet, I had several pairs out bc I was undecided about which ones I wanted, and that they will be put away when I am done. Roseanne proceeded to argue with me, and then sarcastically said "oh really?!?! ALL of them?!? I felt so unwelcome at that store, I was going to buy 3 pairs of boots but ended up leaving just with what I had already picked out. She then followed me to the register, it seems as if she was trying to intimidate me to make sure I didn't request a manager. Note: I only had 4 pairs of boots out, I like to try them out several times and compare them before making a decision. Afterward, I always put them away, I even put away other boots that have been left out by other people. Rude unprofessional employees such as Roseanne drive customers away.

Not very helpful, the gentleman didn't help or offer to find my size, and without asking pointed me…read moreto the cheaper section, I really wanted to buy a hat and I would have bought boots also.

I had a new hat shaped from an open crow last week. They did an incredible job with fit and style…read more Highly recommend!

I have had an excellent experience several times with Mario. I had some issues with my feet/shoes…read more Thought I might need surgery. Went to foot specialists that had all kinds of over the top treatments. I was discouraged. Then I went to Mario. He he had me up and "running" in no time. Back to hiking, walking and all things good. Almost like a miracle. I go to his store every time we visit Grand Junction. Tom J

Very sad to say Mario over charges for his shoes by hundreds of dollars we found the same pair of…read moreshoes online for $200 less. I will never go back to this store. Beware !

I've been in this store (4) times in the past 2 years shopping for two daughters and my fiancée. On…read moreevery visit I feel I'm inconveniencing the staff by browsing. They always want to re-schedule for a later showing. Getting a woman in a store to try on dresses is hard enough without making her feel pressured or self conscious. Tonight, same thing, they wanted to rush us out of the store so they could get to the 'real' work of vacuuming and cleaning the mirrors for closing. They won't consider staying an extra 1/2 hour after closing to help a woman buy a $1000 dress? My fiancée would rather model dresses after hours when no other patrons can judge her. Now, we'll just order a dozen dresses from Amazon, make a selection, and send the ones back we don't like. I forecast another bankruptcy for David's Bridal, but for real next time.

I went in wanting to exchange a dress that I bought that was too small. I was already a little…read morestressed over some things that had happened earlier that morning prior to popping in unannounced and I was low on funds. Jessica and her team treated me wonderfully. On top of my challenges, I'm plus-sized petite. Shopping can be quite discouraging. I was well-taken care of and treated with respect and I left knowing that I will look beautiful for my vow renewal. I will definitely be back!

Inattentive staff, so much that I bought a pair of shoes and they gave me the wrong size.read more

No selection in larger men's sizes (13 is as high as they go). Never allowed to just browse;…read moreassociates tag-teamed us so we were never left alone. What's up with neon colors? Do people actually buy blaze orange shoes?

I've been working with and shopping at Farm and Ranch stores for over 40 years and this store not…read moreonly has the best selection but has an amazing team to help you at every turn. Eli elevated my opinion even further today with his incredible service. Above and beyond. Thank you Eli! Rick Ungersma should keep you on his list of future managers!!!

Nothing special. High prices on everything that you can get cheaper elsewhere here in town. Looks…read moremore like a glory store for wannabe Rhinestone Cowboys rather than a serious working, clothing store like Western Implement. You can order the same clothes and shoes in Murdoch's online cheaper and with free delivery! Good place to get propane....