A nice addition for Grand Junction. The Women's department is not as large as many other Dillard's…read morestores. Still a solid selection. Assistance in the Women's department wasn't very friendly. But the nice lady in handbags was excellent. She helped me find a small wallet for a concert I was attending.

This is a fabulous store. Shoes, purses, bedspreads, kids, makeup. I had been shopping online for…read moreso long I forgot what it's like to look at "nice things" this is not a cheap discount store. It sells quality things.

My husband brought me a diamond ring with a band to go with it for Mother's Day. it was beautiful…read morebut only sold in a size 7 so it was big on my finger. an hour after wearing it, a diamond fell out. I took it in the next day to have it sized, fused and to have that diamond replaced. we had to wait a month and a half to get it back. when my husband picked it up, it was not fused as requested. 2 hours after wearing it, another diamond fell out. so we have to take it back yet again after wearing it a total of 3 hours since Mother's Day in hopes they fuse it this time and replace yet another diamond. I'm almost scared to get it back and wear it again in fear that another diamond will fall out within and hour or two of wearing it. that and we have to wait another month and a half. Will i only get to wear it for an hour every month and a half. we are very disappointed in the quality of their fine jewelry, customer care and overall experience. my husband said he will never buy another piece of jewelry form JCPenny again. they haven't even reached out to us on this matter. we encourage others to shop elsewhere for your fine jewelry if you actually want to wear it in its entirety. otherwise you will just be able to look at or wear it for an hour every month and a half.

While many of the items are great prices and the staff is friendly, the systems at JC Penney are…read morenot efficient for staff or customers. The salon staff literally went through like 15-20 steps to ring up two items for me. Their time would be better spent doing hair. We bought two items on sale and the wrong price rung up. In order to make the correction a manager was called at home. JC Penney is losing market share and they need to look at their systems.

Awesome experience help me with everything I needed when I asked them for something they did it…read moreimmediately and didn't question. They made sure I was happy and had the right choice of Dashcam selection.

My home store in the app is the North Ave store in Grand Junction. Ordered Flex Seal to pick up and…read morewhen I got there, they said no its at the rimrock store! Im not going over there Im here and you are my home store in the app so what's up with that? They said sometimes the home store flips out cause it can't fulfill the order. What???? Well, capitalism. So I bought the flex seal in my home store and tried to cancel the rimrock order to save gas. They keep bugging me topics it up. I canceled in app. Nothing. I called pickup, hit the puter. Called again and they put me on hold. Called again asked for a manager. THEY HUNG UP ON ME.

I am usually quite pleased with Kohls however today I needed to exchange a pair of pants, that I…read morebought a couple months ago, because of a manufacture flaw. A side seam near the pocket in front was simply never sewn. I found the exact same pair and they would only give me a $19 gift card because I took too long to return them. They didn't even consider the fact they were defective. So frustrating because I didn't see the split in seam until the day I needed to wear to a work event. And now a $35 pair of pants cost me $50!! I feel they should have dealt with the manufacturer, not me. Very disappointed in their idea of customer service.

For the most part I like kohls. I went in the other day and had a couple coupons and one of them…read morewas for $5. I was directed by an employee to go to the self-serve checkout unfortunately before I could even finish doing what I was doing. She grabbed the coupon out of my hand scanned it and then tore it up even though there was still $4 left on it. I told her there was still money left on it and she just shrugged her shoulders and went about her way a little disappointing. Because I had money to pay for the difference instead of wasting the $5 coupon.

Target has become increasingly marginal, and has become the purveyor of last resort. Parking is a…read moremess, navigating checkout , same.

Pretty good enough have to wait in pharmacy lines but I like buying joyride…read more Fr fr fr

Five stars for everything. 0 stars for the fact that I can't leave empty handed! Fun finds and we…read morebuy all of our pup treats from here. The people who work here are stellar. They are all willing to help. But they are never intrusive. Just a great place to shop for your home.

This Home Goods store is massive and has literally anything you would want for your home. They have…read moreheaps of dog outfits, mirrors, bathroom and living room furniture, art supplies, beverage making supplies, and food (for both humans and critters)! I don't typically shop at Home Goods but if you need something particular, like a cutlery organizer or a bed stand. This is definitely the place to visit.

These so called managers have no business working for this wonderful company it's literally…read moredisgusting that they hired females like these two. Upon walking in these two were both sitting down gossiping not greeting any customers I thought they were customers until I saw one of them ring up a customer. They both looked annoyed that there were people in there shopping. I asked for a fitting room. She never said if you need anything let me know nope all she did was open the door and leave no smile nothing. I needed a smaller size and sent my daughter to look for it. Since she couldn't find it she went to ask the cashier for help. She refused to help my daughter she ignored her completely. While I was in the fitting room I heard the cashier whining about people wanting the doors open to try on things. When I got out my daughter told me what happened. I walked up to the register and she refused to acknowledge me standing there and kept gossiping with the African American woman. I said I'm ready to ring out they both smirked at each other while the girl in green rolled her eyes and got up as slow as she possibly could. When she got up to the register I asked her if she had a problem doing her job and she just smirked at me. They both refused to give me their names after I confronted her about how they treated my daughter. They said they didn't need to and that by them being managers they could do whatever they wanted. It's no wonder they have no people in there actually spending money! You need to get rid of these two! The African woman was claiming she was the hiring manager has no business working there dressed the way she does. Wearing crocs to work?! They clearly don't dress to represent this beautiful company!

They opened late yesterday 7/30/25 for training purposes and I went in today and I would definitely…read moresay they did not do training on customer service those girls in there are absolutely rude and obnoxious. You can find half ass SHEIN looking, clothes anywhere save your money.