I took my cat there a year ago and the cat groomer, Jen did a fantastic job and was very knowledgeable about cats. This year Jen didn't work there anymore so I went with the new groomer and I will not go back again. First she forgot I called back to change my appointment, then she kept my cat for close to 3 hours, then I got my cat home only to find out she forgot to shave one of his legs so I took him back and she took my cat out of his cage and slapped him down on the table like a piece of meat and quickly shaved his leg. Then my cat didn't get the hair blown off of him so he was full of clumps of hair and so was his cage. I was very disappointed and sad for my cat and wishing I knew where Jen was. read more