Never responded to multiple messages. Quite frustrating to listen to a message bragging about TLC…read morethen not get a call back.

They got me in very fast and did a great job on my Maltese. Oscar is about 17 years old and when I…read morepicked him up he was not stressed and looked GREAT!! I highly recommend Daniel and her staff.

We've been taking our Corgis to Hannah for grooming for over a year. She does a great service and…read morein a timely fashion. Hannah schedules back to back appointments and usually takes just under a couple of hours for both dogs. She texts when they are ready. There's no staying all day at the groomer. Emma and Annie are always excited for their spa days!

we've been traveling all summer and have taken our Maltipoo to several groomers along the way. By…read morefar, Hannah is the best groomer we've been to! Our pup is soft, super clean, perfectly groomed and smells so good. I appreciate that the fragrance is subtle and that Hannah took special care to keep our pup separate from the other dogs because she was afraid. The pricing was very reasonable. I'll definitely bring our pup to Hannah next time we are in the area!

Super friendly staff! The owner is super attentive and you can tell he loved what he did! The staff…read moretook super great care of my pugs and they smell like clean cute doggies! Definitely recommend!

I took my cat there a year ago and the cat groomer, Jen did a fantastic job and was very…read moreknowledgeable about cats. This year Jen didn't work there anymore so I went with the new groomer and I will not go back again. First she forgot I called back to change my appointment, then she kept my cat for close to 3 hours, then I got my cat home only to find out she forgot to shave one of his legs so I took him back and she took my cat out of his cage and slapped him down on the table like a piece of meat and quickly shaved his leg. Then my cat didn't get the hair blown off of him so he was full of clumps of hair and so was his cage. I was very disappointed and sad for my cat and wishing I knew where Jen was.

I have not used this veterinarian, but I know people who have and sing their praises. I have been…read morein there with friends and their animals and they have always been very nice and the place has always been clean. And I hear they do a lot of good work for people with low income as well.

I called Sunday. They called me first thing Monday morning got us right in to groom my cat…read more everyone was so polite and professional. Thank you so much.

Dr Hoest and her staff have taken care of our aging Great Dane with prompt care and concern for a…read morefew years now, and we know she's in good hands. The dedication to animals and doing fine work shown here is simply amazing, and my Danes knows she's going to feel better after she sees Dr. Hoest and her staff.

I took my baby girl here on April 30th, she was extremely lethargic, very very shallow breathing,…read morenot eating, not drinking ( it had been 4 days since she had either) she had blood in her poop, drooling. We had took her in and told them EVERYTHING! She was very sick, they told us they'd start with X-rays to make she didn't have a blockage. 6 hours later, we went to go get her. All the told us was they gave her anti nausea medicine, sent her home with different food and said "there was no blockage she's okay." They also said they took her outside and she "perked right up." "She hasn't thrown up at all while here" our baby girl proceeded to gag as soon as we got in the car. Progressively got worse since the moment she left. 2 days later she died. We took her to a second vet the next day after cottonwood, where they proceed to check her right away and said she's EXTREMELY dehydrated, and couldn't believe cottonwood didn't give her an IV, AFTER KNOWING SHE HADN'T EATEN OR DRANK IN DAYS. Amigo vet gave her IVs, tested her for parvo (negative) amigo told us she was extremely sick. My baby bled out of her but. She was extremely sick going into cottonwood, and they neglected our baby girl. 2 days after her passing, I talked to her doctor in person Dr. Hoest. I had asked her why they didn't give piper an IV. She quite literally SHRUGGED her shoulders. Continued to tell us, they checked if she was dehydrated, said she was. Were we told that when picking her up from there. NO, I was not. We were told nothing else but that she didn't have a blockage, THEY SAID SHE WAS OKAY. Whatever you do, don't take your baby here. Take them somewhere people actually care, Dr. Hoest chooses which clients she would like to GENUINELY care for. Yea it's cheaper here, but is it really worth the risk? Dr. Hoest neglected my dog, didn't do her job they way she should have. do NOT bring your pets here!

i love taking my dog here she always has so much fun, such a clean facility and very nice staff!read more

I took my best friend ( Newfie). To this groomer. I looked and read comments from Ruff' Resort most…read morewere very good how there animal's were happy and some even didn't want to leave! So I took my friend and made a appt for grooming ..... But here's the thing .... The first groomer a young blond woman washed and sculpted, brushed and made my friend BEAUTIFUL! THE only thing was he was so thirsty!! He drank like he had not drank for 2 days!! So I made another appt 3 or so months later...a older dark haired woman said the price might change if he got bigger. Ok...he arrived at 1pm. At 3:38 I got a text he was finished. My friend picked him up. $270.00 later I arrived home to my Newfie chopped up on his legs groin area and matted behind his ears. He was limping also. My friend said that the groomer had said " oh the dog Fell off The Table 2 times!! So I took pics and checked him over! He was so unevenly cut I was not happy! So please please if a groomer is putting a newfinlands on a table 4 feet high you prob don't want him or her there! I WOULD NOT TAKE YOUR BEST FRIEND TO THIS PLACE !!

I can't say enough amazing things about this vet clinic. From the front desk staff to the back…read moreoffice, everyone was exceptional. I had to put my 15 yr old lab down after a massive seizure and they were so gracious when dealing with her and myself. I highly recommend this place and the bonus is that they are affordable!

As a military officer with extensive domestic and international travel experience accompanied by…read morepets, I prioritize leaving positive reviews to support well-run businesses. However, in cases where systemic flaws impact pet care, it is essential to provide constructive feedback to encourage improvement. Canyon Country Animal Hospital in Grand Junction, CO, stands out for having the least competent reception staff I have encountered across multiple veterinary clinics. We have visited four times for our dog and newly adopted kitten, and each experience has highlighted significant deficiencies in internal communication, professionalism, and customer service. Key Issues Observed 1. Inadequate Internal Communication and Appointment Management - Despite the clinic being consistently empty (never more than my pet, myself, and maybe one other client present), receptionists appeared disorganized, confused, or unapproachable during all four visits. - Medication Refill Error (Dog's First Visit): We explicitly requested chewable Apoquel tablets during a new patient exam due to relocation needs. The veterinarian assured us that the last chewables had been sold but refills would arrive in 1-2 days, with the front desk to call for pickup. After three days without contact, I visited in person and was provided non-chewable tablets at $113 for a 30-day supply--$30 more than our previous clinic. When I pointed out the discrepancy (non-chewables), the receptionist stated, "We don't carry chewables because they cost more." This misinformation (chewables are standard and available elsewhere) led to no resolution; we ultimately obtained the medication from our previous veterinarian and will now order exclusively from Chewy. - Kitten Vaccination Scheduling (10/13/2025 Appointment): Our shelter-adopted kitten's records indicated his third round of shots was due on this date. Despite no email or text confirmations, I called repeatedly from 0750-0830 and emailed for the time slot. The call was answered at 8:32 AM, declaring me "late." I arrived promptly and was still able to be seen by a kind veterinarian who performed an exam but deferred vaccinations due to the kitten's small size. Records now incorrectly show him as delinquent on shots, complicating our upcoming move and rental applications. - The vet's Instructions were: Return in 4 weeks for distemper shots; return in 8 weeks for rabies. I paid and left. - My follow-up calls revealed that there had been no appointments scheduled for follow-up. This morning I booked the next appointment and asked to verify some information, the receptionist stated cats cannot receive rabies shots until 4 months old and that the 4-week visit was only for distemper--despite the kitten reaching 4 months by then and me asking can I do both? The 4-week visit is a technician-only appointment so I won't be able to consult the vet and the receptionist did not offer to confirm for me. Still no appointment confirmations were sent. 2. Unresponsiveness and Excuses - Receptionists failed to answer calls or emails promptly, even on low-volume days. When questioned, one stated, "It's a Monday," despite the clinic being completely empty. - Request for appointment notifications was denied with the explanation, "Some phone companies block them." This issue does not occur with notifications from other medical providers and seems like a failure on the clinic's part. I have service-related disabilities that cause me to rely on confirmation emails and messages and I don't believe it is too much to ask. 3. Consistent Lack of Professionalism - Both receptionists (two young women) were inhospitable and defensive during all four interactions, particularly when addressing legitimate concerns. This extends to poor coordination between front desk and veterinary staff. In four visits, not one has been helpful or useful for my family. Broader Context: - Following the tragic loss of our healthy cat within two weeks of treatment at another local clinic (with even poorer outcomes), Canyon Country Animal Hospital was recommended as a superior option to us. Regrettably, we have not experienced the expected standard of care. Our pets deserve efficient, accurate, and compassionate service, which has been absent here. Recommendation - I strongly advise Canyon Country Animal Hospital to invest in receptionist training, implement robust appointment and notification systems, and improve front-to-back communication. - Pet owners in Grand Junction deserve better. After this being our 3rd Vet Clinic in 2025, we cannot afford to relocate again at this time and go through new patient exams again. For now I will rate accordingly, with hopeful intent for a positive update in the future.

Been using Annette since we moved here a couple of months ago. She has been great, and let's just…read moresay, my dogs are not easy! Thanks, Annette, for taking great care of my "kids."