The Staff, the selection, the general positive energy in the building... I first shopped at Peter…read moreGlenn when they were at The Prado and I was impressed with them then. They are at a new location with a bigger footprint , yet they still have a friendly and knowledgeable staff (including managers) , and they have more room for more items... I especially like the fact that the skis and snowboards are in separate locations so everyone hav a bit more room to breath... If you are into winter sports these folks are top notch. If you are looking for water sports, outdoor footwear, camping equipment, they are also top notch.

I am documenting this review to provide a clear, factual, and chronological account of my family's…read moreexperience at Peter Glenn Ski and Sports in Sandy Springs, Georgia. On 2/8/26 my family visited the store to purchase equipment for our first ski trip. Upon entering the store, we were not greeted or acknowledged by any staff members. During our time in the store, we observed employees actively engaging with and offering assistance to other customers. Despite our visible presence and attempts to seek help, no employee approached or offered assistance to our family. While attempting to locate ski goggles for my son, we approached an employee working in that section of the store. The employee ignored our presence and did not respond to our attempts to engage him. He only acknowledged us after noticing that we were attempting to locate assistance from another staff member. We then moved to the ski boot and winter boot section to request assistance. My son politely asked an employee located in the rear of the store for help. The employee immediately raised his voice toward my son and made an additional comment under his breath that was inappropriate and unprofessional. My son returned to my wife and I visibly uncomfortable. The same employee then approached our family and, in an aggressive and hostile tone, stated, "What do you want? Hurry up. I do not have a lot of time. Which one of you is first?" I addressed the employee directly and informed him that his conduct was rude and unprofessional. Due to the nature of that interaction, we discontinued seeking assistance from him. Despite the prior interactions, we proceeded to the checkout counter to complete a purchase. After waiting in line for service, the cashier answered a phone call and remained engaged on the call while we stood directly in front of him without acknowledgement or explanation. When the cashier concluded the call and began assisting us, we calmly explained the treatment we experienced in the rear of the store. The cashier responded by stating that the store was busy and suggested that we should return during non busy hours. This response dismissed our concerns and failed to address the conduct that occurred. Throughout our visit, we observed employees offering assistance and providing service to other customers while our family was repeatedly overlooked, spoken to in a hostile manner, and treated in a way that was materially different from other patrons. Based on the totality of these circumstances, we believe our family was subjected to discriminatory and disrespectful treatment. Most concerning was the emotional impact this experience had on our son, who was exposed to conduct that no child or customer should experience in a retail environment. Consumers should expect to be treated with professionalism, dignity, and equal service regardless of background. Based on our experience, individuals and families should carefully consider this when deciding where to purchase ski and winter sporting equipment. Response to my post; Chris, while I appreciate your respond it doesn't excuse your team and how they treated me and my family. It doesn't talk about what you and your staff will do going forward to ensure you don't treat people in such a demoralizing way. We will never come back to any of your locations. Praying that you see this for what it is and do more as a human to support those who want to enjoy outdoor sports

Woah, this place was overpriced. Used sporting goods should be cheaper than new and some tennis…read morerackets are extremely used and still 75% of a new price. Also at no fault of their own they do not have many roller blade sizes. The bar weights were overpriced as well. Maybe other items are a deal but the two we were interested in were not.

Secondhand sports store that, sadly, I have to say also comes with secondhand service. Play It…read moreAgain Sports is a store that buys old sports equipment and resells it at a lower cost. I've made two trips to this store - the first one with very good customer service, the second one with not so good customer service. Having never purchased golf clubs before, I went to Play It Again Sports on the recommendation of a few colleagues. On my first trip, I was referred to an employee who was very knowledgable about golf. The employee did an excellent job answering my questions and was able to set me up with a used set of irons and a putter, while giving me a good explanation of different products in the store. I returned for a second trip after my driver broke, expecting more good service. I asked one of the employees if they fix golf clubs. He abruptly told me that clubs are not fixed, and spoke in an attitude that he didn't want to be bothered. I asked if he knew where I could fix clubs, and he shot back that I should check Google. Then, I asked him if someone could help me decide if I should buy a new club instead of fixing it - which was when he sent me to the golf club section to figure it out on my own. I would expect an employee at a store that sells sporting goods, but doesn't fix them, should know where to fix sporting goods (the answer, which I got from another source, is PGA Superstore or a club repair shop at a local golf course). At the very least, I should be referred to another employee in the store who would know - if not information on repair, at least information on what I could purchase as a replacement. If I knew what to buy, I would go to Amazon instead of going to the store. And to be honest, I would recommend that you shop on Amazon instead of coming here. Good customer service which was sadly followed by an episode of very crummy customer service. I'd much rather spend more money at a place that treats me better than save a buck coming here.

As a fan of the Free People brand and this store in particular I've decided to leave this review…read more I'm doing so solely based on some of the other reviews I've read about this store that ring untrue. I frequent this store and I have to say they have some of the most friendly, welcoming, and helpful employees for a store located inside a mall. The ladies here are always a pleasure to deal with. Each and every one of them. When you walk in they greet you and if you have items they always inquire about setting aside a fitting room with your items. As, I'm not the most decisive when it comes to purchasing clothing, I generally have lots of questions about fit and they always patiently respond to my questions. They have had to order items for me that weren't in stock at their location, I've returned something before that I purchased at another location, I have spent an hour in the store fretting over a purchase I was unsure about and each time the ladies here provided nothing but excellent customer service. As for the store, it's always clean the dressing rooms are tidy and items in the store are neatly arranged on their respective racks. In the back left corner of the store, near the fitting room area you will find the markdown items. I've found more than a few gems back there. Check it out.

No greeting no nothing. But greet other people. I literally walked out because it's just giving bad…read moreenergy and vibe. I was looking for summer clothes and the girls working there just act like they don't want to be there.

This is the WORST store and customer service. The girl calling herself a "manager", even though…read moreshe had to go ASK the actual MANAGER to approve my exchange, was rude, and actually picking a fight with me. I will not be a DSW customer any longer due to this girl and this experience. Nordstrom is superior and around the corner and I will now patron them for all my "shoe needs".

I've recently discovered Designer Shoe Warehouse, actually noticing that there is a store near…read morewhere I work and another store close to where I live. This is review is for the Dunwoody DSW that is located near where I live. This store is in the Perimeter area in the Perimeter Village shopping center, and it has a big parking lot which means ample parking spaces. This is a big DSW, with lots of wide aisles so you don't have to worry about tripping over people while they're trying on shoes, or being stepped on while you're trying on shoes. There are shoes for the whole family (wait, I'm not sure if they have baby shoes, but, then, do babies really need to wear shoes?), and this is a big store that is well light throughout. I like that this is one of those stores where most adults can walk in and see which section interests them because the shelving isn't that tall. Single shoes are displayed as samples on the shelves, with the inventory for that shoe below in boxes so customers can easily locate the shoes size they need and try them on. The men's section is on the far left side of the store as you walk in. I was surprised with the various types (formal looking, casual, flip flops, sandals, boots, oxfords, etc.), quality (well made leather to shoes you know are going to only last one season), and prices (starting under $20 to over $100) of men's shoes. I found comfortable work shoes at decent prices. I'm glad I'm not one of those shoe hoarders, because I know I would've bought way too many pairs of shoes than I need. Just realize that Designer Shoe Warehouse is more warehouse than designer, since you won't find any high end designer shoes here. This place is definitely the store to come to when you want to save money vs quality department stores. Customers can save even more money by finding shoes that they like on clearance. The men's clearance racks are also on the left side but waaaaaaaay in the back. Shoes on sale, some at deep discounts, can be found in this section. There is only one checkout line that leads to multiple registers. Unfortunately, there were only one registers open with many people waiting in line when I was there. Overall I'm a fan of this store.

I visited this location the day after the Chamblee/Brookhaven store, and the difference in…read moreexperience was wildd. Night & Day. The level of service at Perimeter is exceptional--thoughtful, attentive, and genuinely elevated. Every associate I encountered greeted me & greeted me warmly. I think it was Bethany who sold me on the membership, but she made the experience personalized, not forced or sale-sy. She started a fitting room for me while I shopped & I always love that. She also told me about the resale section and I got a brand new jacket at a sale price. I also always love that The gentleman in the shoe department was equally impressive, providing expert guidance that made my selection feel confident and informed. He was always there but still gave me lots of space; you get me. Much bigger selection all around compared to the Expressway and the sale items were still relevant. Overall, a refined and exceptional shopping experience. I'm already enjoying my new membership--thank you to the entire team!

Growing up in the PNW, I've been frequenting Recreational Equipment Inc. Co-Op for decades…read more Atlanta has several locations and some better than others. While they are much smaller than the Seattle's, they are more comprehensive gear shops around the Metro. This Perimeter REI is the best in our area. Sure, all Metro locations carry mostly same things plus or minus few inventory items / sizes. For me, it comes down to the staff and currently, this Sandy Springs REI has the most competent and attentive people. Recently, I ordered several hiking boots online and had to return one. I decided to return it to a store rather than by mail. I was educated on such huge staff knowledge differences on simple return process amongst local REI locations. It seems our consumer service level in most places have declined much in the past few years. However, as a Co-Op, REI has mostly kept up their service level even with my recent experience at another location. I appreciate Atlanta has many REI locations in a city that has very limited outdoor gear shops. One thing I absolutely find helpful at REI is their rock ramp to test the boots. Though when I was visiting many were shopping for OC sneakers. The staff here were more knowledgeable and helpful especially if you are early in your outdoor habits. Enjoy!

I stumbled upon this coolest local shop by mistake this past weekend. My car wouldn't start in the…read moreparking lot and Stuart from the shop offered to jump my car in 17 degree temperature. When my car still wouldn't start, he invited me in to keep warm and comfortable while I wait things out. The team must've been aware of my failed jump, because as soon as I walked it, I was welcomed with a warm hello from the team. Warren especially was kind, we offered me a hot cup of coffee, a comfortable couch and ESPN on the TV. I felt like I was keep warm in a logged cabin while I waited for my husband to come my car rescue. Stuart and team were generous with their space. Needless to say, this shop will go above and beyond for you. I will be shopping at High Country Outfitters for all future gifts for my husband- they have all his favorite brands and out of this word customer service!

AMAZING BATHROOM! Lush interior with a full length mirror complete with a baby changing table. Two…read morecute rugs and the hand soap smells scrumptious. I felt like I was at the Ritz!!! Or better, at high country!!!! Cushy toilet paper -- no 1 ply here Love, Belinda

Best experience of my life I believe the stunningly gorgeous red head woman's name was Paz . She…read moresold me on the best two shoes and helped me through several different sizes and selections. Got me outside of my comfort zone and kept my attention the entire time. Got a great value on the shoes I ended up getting the truly best value and saved so much more than I was expecting. I'll definitely only be shopping here from now on thank you so much again.

Went in with someone that wanted to browse the store and ending up spending $80…read more How does that happen? Friendly sales people and cute Disney Jungle Book Vans. Anyone that knows me, knows I'm a sucker for all things Disney and the Jungle Book has been a family favorite forever and a day. Thankfully they didn't have the 101 Dalmatians version in my size. Great customer service, staff is very attentive without being pushy. Great store layout, its like you can see everything soon as you walk in, but there are still some treasures laying off to the side that will have you say....oh.....I wanna see those too Located upper level Cumberland Mall a few stores down from the food court.

The service was at when needing a logo I wish it was a order and pick up option I have to drive 2…read morehours away

Getting ready for JR Kindergarten we had to pick up a few items for her new wardrobe. Friendly…read moreservice and helpful staff. We were in and out of here in 20 minutes.