Loyal customers BEWARE! This is a review of my visit to Lidl in Chantilly last weekend which went sideways.
Like many regular shoppers at Lidl, I signed up for the app to get the discounts on my purchases everytime I go and shop at Lidl, anywhere, simply by entering my phone number at checkout. Well, when I entered my phone number last weekend, the discount was not applied because the Lidl app was recently upgraded to Lidl PLUS which REQUIRES one to SIGN UP AGAIN for LIDL PLUS! I asked the cashier why didn't the upgrade automatically do it when my contact information remained the same. Made sense, right? Wrong, not to Lidl! I had to sign up AGAIN! At this point, I was already so godzilla-like annoyed and irritated (cashier was no help at all!), I left my groceries in a huff on the checkout belt and walked out the store! The whole thing did not make sense!
The loyalty points and rewards are laughable and insulting - 1 for every $1. What do you get for 79 points - taco seasoning; 49 points croissants or bagel - 89 for dinner roll.... BOOOO! read more