I highly recommend this place. My daughter made this appointment for me, and went to her place of…read morebusiness and was happy she is very clean. She thoroughly went thru my hair explaining everything. Luckily it was just dry scalp, but rest assured me, left feeling great.

Needed a quick love treatment for my daughter who's been having lice for a little more than 3…read moremonths and NOTHING was working. I was so frustrated and stressed out. I called them and they did same day appointment (LIFE SAVER!!!) so I went ASAP and fill this day she's been lice free (it's been a week) Amazing people so professional!! Will always refer people to them with the same problem

I'm lice free! Here's how: Came to see Mary after…read morediscovering I still had lice after my at home treatments did not work. I hadn't had lice since I was 13yrs old and knew how serious it was that I nip it in the bud now! Mary educated me with so much more info than I thought I knew, since I had lice my entire childhood. Her advice explains why the at home kit I got from Target did not work. Lice is immune to the Rid and Nix shampoo treatments. It will not kill them! I 1000 did everything Mary told me to do at home after my 1st treatment. Traumatized I am, I was willing to do whatever it took to make sure I covered all my corners at home, in my car, and on me personally. My husband even came in to get checked. Thankfully he did not have it. My 1st treatment went well as I was not infested thank goodness, and Mary highly recommended a 2nd treatment and some take home products to keep lice away. Boy was she right about this second treatment 4 days later. The microscopic eggs she could not see/ take out from 1st treatment were indeed there and bigger when I went in for the 2nd treatment. Am I glad I went for that second treatment. No bugs were found on second treatment but a normal amount of eggs/ nits that would have eventually hatched into bugs and I would have had lice all over again! IT IS EXTREMELY IMPORTANT TO GET THAT 2ND TREATMENT FOLKS. Don't let $ stop you because it's not worth having lice! All in all, I 1000% recommend Mary from Ditch the Itch to treat you and the life you have. She's sweet, funny, makes you feel comfortable, and plays movies for your entertainment. I especially love how she keeps your appointment private from anyone else in waiting area. Her prices are fair and she has over 14yrs of experience and knowledge. That's what matters. Thank you Mary, I hope I never have to see you again for this. And I mean this as a good thing.

I am happy with the customer service I received with the owner && technician at the Redlands…read morelocation . The products here are top quality && I was very happy that my hair was clean after my treatment . Yes , a 2nd treatment is necessary to ensure total termination of lice & nits in hair . They charge $85 per hour & even with my long hair I was done within 1 hour . The products alone make it worth every dollar if you are infested with lice . I highly recommend .

Outstanding, professional, kind, thorough, and cannot recommend highly enough! They made a…read morestressful situation very manageable and calm. Extremely trustworthy. 110% recommend. Took amazing care of my 3 year old and me!

The best service we've ever received! I called on a panic upon learning that both of my children…read morewere being sent home from school with a lice outbreak in their classroom. My Hair helpers were able to take us in within an hour of calling, and put all of my nerves and fear at ease with their treatment! They were excellent with my children, and so educational on what to do as far as next steps. 10 out of 10 recommend My Hair Helpers!

After trying to rid ourselves of lice for a week, I called Lady Lice. She came right away, went…read morethrough the trestment and gave us follow-up procedures. Within a few hours the lice were gone! We love Lady Lice and HIGHLY recommend her services

I was so happy we called Annette! She got back to us right away, came to our home, offered to check…read moreall family members for free, was great with the kids, didn't try to sell us any products & charges per head (so you're not stressed with long hair that it's taking a long time and costing more). She provided us with great information with a good sense of humor. My favorite quote of the evening from Annette, in speaking about prevention, was "you can send your kid to school smelling like a peppermint stick but if you don't comb their hair they can still get lice!". I highly recommend you call Annette and save $$ on expensive products and prevent you and your family from unnecessary stress.

I looked for a "lice removal" professional and came across "ditch the itch". Mary is such a great…read moreand passionate person. She really knows her stuff and is willing to give you the in's and out's of dealing with lice. She throughly explained the process and what's needed to help combat lice infestation. She explained her background as well and why she's super engaged in the business of lice removal. She made me feel like I've been friends with her all my life. I will definitely come back (if ever needed, hopefully not lol) for her services. I definitely felt in presence of a professional. Thank you again Mary!

Mary was super responsive to our request for an immediate appointment. She provided a lot of…read moreinformation about lice and out us at ease. The treatment was thorough and she is extremely knowledgeable. I have already shared her information to our school. Highly recommend.

Pricing is high and not transparent. The lady working there is nice and does a good job but the…read morenatural products they use don't work very well. They also don't follow the guarantee listed on the website. If you have lice within the 10 day time frame guarantee you still have to pay for an additional appointment- they call it a "follow up" or "final check" which I feel should be included in the initial fee. Overall I liked them but felt that just a few changes could go a long way in improving their service. Also please hire more techs so that same poor lady doesn't have to drive all over Southern California to the different salons! To have a family treated you are looking at around $1,000 all in (including the products they pressure you to buy). I guess that's why it's called Once in a licetime...because you can only afford to go once and the next time you have lice you just deal with it at home!

This location is very clean !!! The technician Olivia was so informative and so kind !!! I would…read morehighly recommend this office to everyone ! Also Olivia is amazing

My little cousins came to stay with us for the weekend and they brought lice with them! Needless to…read moresay everyone started freaking out. I found no lice twice online and called them and within a hour they were at my house taking care of my cousins and checking everybody's head. The lady was the nicest lady I have ever met and extremely quick and detailed. She educated all of us about lice and by the end we were all more relaxed and actually laughing. I highly recommend any family who has this happened to them call no lice twice. If I could give them 100 stars I would. Amazing company and service.

Kim was super helpful. Great company! Came ASAP after another company was horrible! Treated my…read moreniece so kindly. Even checked my mom. Wonderful business!!

The staff was kind and knowledgeable, providing great customer service. Yay, my daughter is…read morelice-free.

We tried the at-home treatments first, and it ended up being a waste of time and money. After…read moresearching online, we found this place. It's not cheap, especially with multiple kids, but it works. One and done. This is our second visit after several months. Diane was fantastic the first time and helped us again. She's incredibly knowledgeable and even showed us exactly what she was finding. Vanessa is helping us for the first time, and she's been great as well, very thorough and helpful. I'm especially glad both of my kids can be treated at the same time, so we don't have to spend double the time here. Hopefully this is our last visit, but if you're dealing with this frustrating issue, I highly recommend coming in and taking care of it right away.