Unfortunately, I've had to deal with head lice multiple times over the past month. I've done the…read morefull at-home treatment--washing everything in the house, following all the steps--and still, it just hasn't been enough. That's when I turned to Head to Head, and I've now been there twice in the past month. They've treated me like family, and I truly can't thank them enough. If you've never experienced this, consider yourself incredibly fortunate. It's an overwhelming and exhausting situation. There's a stigma that makes you feel judged or embarrassed, but I want to say loud and clear: lice are extremely common, and it can happen to anyone--no matter how clean or careful you are. I'm not too proud to share that my family has been through this multiple times since my kids were in grade school, and every time, Head to Head has been there to help, guaranteeing complete removal and peace of mind. If I could offer one piece of advice: don't be too proud or afraid to tell the people your kids have been in contact with. It's the only real way to stop the cycle of reinfestation. Every child should get checked, and I highly recommend using Head to Head. They guarantee their service for 30 days, are incredibly accommodating, and Marta--she's truly wonderful.

My experience was awesome here. Not to say that having lice was. This is my second visit with both…read moreof my girls. About two years ago was the first time. Let me start by telling you that they do an excellent job or removing lice and their eggs. They also tell you how to handle the after treatment and care to avoid lice. All I have to say is that the money is well worth it. I recommend this treatment center % if you have lice problems.

Called to inquire about the business since I saw that it was new. Customer Service is definitely…read morespot on. The representative on the phone was super friendly and answered all of my questions. I didn't have a lice problem haha! But after my phone experience id recommend.

From the owner: Better than a Lice Removal Clinic, we come to you! At Eye Spy Lice, we’re not your average lice…read moretreatment service — we’re a system that works. We specialize in after hour treatments, education supported by science, and provide peace of mind with our 6 week guarantee. Same-day appointments are available! Affordable options! & unlimited support! Don’t wait until the mystery deepens! Book your appointment today and let us handle the investigation!

We were quoted in writing: "a lice treatment & nit removal for her $270 (flat rate)."…read more Once the technician arrived at our home, the price escalated dramatically. The invoice was initially $1,347.39 and was only reduced to about $1,100 after we disputed the charges and removed some products. A "flat rate" quote turning into four figures once someone is already in your home is not transparent pricing. From the moment the technician was in our apartment, the entire experience became high-pressure. We were told various add-ons and products were "mandatory," and the total kept climbing in real time. We also felt pressured because the technician would not leave until payment was received. This is not how a reputable service should operate, especially in a family's home. We were explicitly told that both parents being checked was required as part of the process. We initially refused, because we had already checked ourselves and were confident this was a school exposure and that our daughter had likely picked it up that morning. We were then told they would not proceed with treating our daughter unless we agreed to be checked, and only after that pressure did we eventually reluctantly comply. Both my husband and I were checked. Neither of us had lice. Yet the bill still ballooned from $270 to an initial $1,347.39 (and then about $1,100 after dispute). We also dispute the "severe" classification, but regardless, clarity matters: if there are severity tiers, surcharges, home-visit fees, and "mandatory" products, those need to be disclosed clearly before anyone shows up--not after you are already in a stressful situation. Additional serious concerns: * We specifically requested a female lice expert because we are religious and the patient is a young girl. They sent a man anyway. This should have been clearly communicated in advance so we could make an informed decision, not discovered at the door. * The technician barely spoke English, and whenever we asked a question or needed clarification about what was being done or what we were being charged for, he would suddenly stop speaking English altogether. That made it extremely difficult to understand what we were supposedly agreeing to in real time. Clear communication matters, especially in a stressful situation involving your child. * They do not accept credit cards. We were told payment had to be made via cash, Zelle, or Venmo only. For a New York company with a website and significant marketing, refusing credit cards removes standard consumer protections and makes it much harder to dispute charges. In our case, that payment setup amplified the pressure and left us feeling cornered. This ended up being a day where we were so stressed by the escalating bill and refusal to leave without payment that we were close to calling 911 just to get the situation de-escalated. That alone should tell prospective customers what they need to know. To be clear: our daughter did have lice, and we do not dispute that treatment was necessary. What we do dispute is the lack of upfront disclosure, the bait-and-switch style escalation from a $270 quote to four figures, and the high-pressure tactics used in our home. Parents should be aware that the advertised "flat rate" may have very little relationship to what you are actually charged once someone is in your home.

My sister who lives in Rhode Island, she came with her three daughters to spend the summer in NYC,…read moreand after a couple of days, they started scratching their heads like crazy, of course they sleep over with my two daughters and we discover the youngest one with lots of bugs in her hair, we freaked out and look online and found this company, Eliana and a colleague came over to my house and they were just amazing and extremely knowledgeable about lice in general, they gave us the piece of mind we were hoping for and educated us in practical ways to prevent lice in the future. We are so happy to be lice free and we are just grateful to have found these wonderful lice ladies. Thank you so much guys! You were our life savers.

2 weeks ago Lena was amazing and responded 10pm at night to my online request from 'google'ing'…read morearound about what to do when I couldn't sleep after receiving a letter home from my sons preschool that lice has been detected in classrooms. I didn't know what to do because I could use RID on him but not on my 1yo daughter. She had Nina to my home the next day who was delightful, patient and truly educated regarding everything lice/nit related. I'm so thankful I connected to Lice Free Noggins. This past week I connected Lena with a neighbor of mine in the same situation. Again, she responded immediately and again sent Nina next day to my neighbor who couldn't thank me enough for the intro and was 100% satisfied having her whole family and nanny treated. I highly recommend Lice Free Noggins, all natural lice removal in the comfort of your home and most definitely recommend Lena and Nina!

Emma was quick to respond and very thorough. Her knowledge and sharing of information was very much…read moreappreciated. Her calm demeanor and approach helped the kids and I feel at ease. Highly recommend Emma to anyone having a similar experience.

My daughter and I both had lice and maria and Annie that was also working there did an amazing job…read moretaking everything out! Maria and Annie are very nice and helpful people. After my procedure was done she explained me what we should do afterwards and I had to purchase a lice treatment kit that works great. Today once I followed up with everything we didn't have anymore lice! We still have to be careful though and put the treatment in our hair every other day but I definitely recommend going to her if you have any lice. It's a clean office and they disinfect everything. If I have any questions I can also text her. I'm glad I went to her.

My 8 y.o. daughter is staying with her grandparents for the summer in NJ and last Saturday, I…read morereceived a dreaded phone call from my dad, "Your daughter has head lice!" Unable to take care of the situation physically myself and trusting only my own research (reading online reviews from multiple sources and calling most if not all available lice removal services in/around Bergen county for rates and to get a feel of how they answer their calls/my inquiries), I'm extremely glad that I trusted my instinct and decided to go with BLR (Bergen Lice Removal). Maria, who is also the owner, is by far one of the most genuinely caring, understanding, patient and professional individual I have ever encountered in my entire adult life. From my initial inquiry call (her soothing tone) to my few follow up calls after my daughter's visit, she put me so at ease by understanding my situation, informing me on the details of my daughter's treatment and the necessary follow-up to-do's. I checked my phone record, +/- 50 minutes of total phone time, not a second did I feel Maria was rushing through it all, nor did I feel I was an annoyance for my many questions and uncertainty. My mom and daughter did mention how clean and private the location is and how nice Maria treated them. Also, I called about 7 different lice removal services, pricing wise, BLR is the most reasonable one, which I'm quite sure is a major, if not the deciding factor for most consumers. But, the deciding factor on that day personally, was Maria's phone etiquette and the few initial Q&A's between us. I did mention this to Maria, one company (it'll remain nameless here) I called, started with "This call may be recorded for quality.....", so yes, it's one of the few nationwide, I guess "big-playa" of the lice removal industry some might say. I was greeted with a "Hello" and as soon as I responded with a few "Hello?"s, I realized that the rep. was finishing up a burger order she was placing with someone in the background without telling me or putting me on hold... smh! This is a long and detailed review, but I feel like and I want to shine a spotlight on BLR and especially Maria, for her outstanding customer service and her professionalism. So, Thank you very much Maria, for turning a stressful and unwanted process into a painless and manageable one. Those "big-playas" have got nothing on you, in fact, they should learn from you!!!

Headlice!!! I was freaking out ready to burn my clothes and just move leaving everything I had and…read morejust starting over. Monique( the owner of Licefree nyc)was so awesome, calming me down, explaining that it would not be necessary to burn my clothes. I was amazed how quickly she eradicated the lice from my head was. Giving me information on how to clean everything I had to worry about while she worked. I hope that I never get headlice again but if I do, I will be calling Licefree nyc

Monique is the very best. Really, and truly, the best…read more Let me just start off by saying, my entire life I have been absolutely and unreasonably terrified (I mean, TERRIFIED) of lice. In elementary school, any slight itch on my head would send me into a paranoid fit and I would insist the school nurse check my head. In high school, I would often ditch class, drive to my mom's work and make her check my head for lice. I never actually had lice, but the fear was very real. Last year I started teaching preschool, and when I discovered lice in four of my students' hair, I immediately urged my husband to check my head. While picking through my hair, he paused for an usually long amount of time, ripped out a blond strand of hair, and showed me an unquestionable light brown nit sitting on it. I went into an absolute state of panic and called lice remover, after lice salon, after lice remover but it was too late in the evening and they either didn't pick up, or told me I'd have to wait until the following day. Monique however, called me back right away. She told me she would be willing to come and help me, but insisted it was something I could take care of on my own with a little bit of coaching. She told me exactly what I needed to do, and asked me to follow up with her the next day. In a gross psychological state, I asked her to go through my hair the following day, but after learning how few nits I had in my hair and how carefully my husband went through each strand, she urged me to wait. How incredible is that? While she could have made a pretty easy chunk of change off my desperation, she chose to be supportive and honest instead. By following her suggestions, lice was a thing of the past, and a lesson learned. Until it wasn't. A month ago, I visited a family I used to nanny for in Atlanta. I was in Atlanta for Saturday and Sunday and Monday morning had an international flight to Medellin. On Sunday evening, during a miraculously timed trip to the bathroom, I saw a bug run across my forehead. When I checked the children's heads I immediately found nits. Using Monique's suggestions from before I treated my head, and found TEN live (now dead) bugs, but absolutely ZERO nits. I called Monique early in the morning on Monday, needing piece of mind, and again she coached me through the follow up. In both incidents, Monique responded to my calls during off hours, and provided me with an incredible amount of support and informed instruction. I would recommend her to anyone and everyone dealing with lice. I trust her infinitely more than I would trust any other lice removal company. Monique taught me so much about lice, and if I find myself with it again (which I'm sure I will because, well, preschool) I'll know exactly what to do.

Great experience at Lice Busters. I was able to get a same-day appointment, and we were seen right…read moreaway after explaining our situation. The staff was friendly, helpful, and very knowledgeable. They took their time to check everything thoroughly and explained what they were seeing, which gave me real peace of mind. I would definitely recommend them to anyone dealing with lice or even just a scare.

Having dealt with lice earlier this year, I'm on high alert for them and had a scare this weekend…read more Daniel immediately gave me peace of mind as he checked for me, even did a more thorough check with conditioner and blow dried my hair so I could walk outside. I will definitely be coming back and highly recommend them!

My older daughter recently had lice, I contacted Comb & Cure and they sent the technician out right…read morethe next morning. The lady was so nice and quick and provided a lot of information on what to do about clothes and bedding etc. we have also schedule a follow up appointment and she was quick to check to ensure that we were lice free. Thank you Comb & Cure.

Jenn was the best. She told me everything I needed to know about treating the lice and nits after…read moreshe left so I didn't have to worry it would return. I watched her and learned how to section the hair and make sure every strand is combed through. The price is more affordable than most and if this is your first time having a child with lice, watch and learn from Comb & Cure and you'll be ready for the next time b/c lice happens.

Horrible. Rona was…read morenice on the phone and text, explained that they charge $199 for the first hour and then it's charged in 15 minute intervals at $50. I asked how long it usually takes and she said maybe an hour and a half for long hair. We were desperate, so I said okay. The woman was half an hour late. She doused us in olive oil and combed for 3 and a half hours. She left used gloves out and oil all over the floor and they charged out credit card $706. Now Rona is unresponsive. predatory, playing on fears and desperation. Avoid!

We had a lice infestation so we called Lilbuggers and within 2 hours we had a professional lice…read moretech treating all of 4 of us using only natural products which is a plus since I don't like all those chemical products. the process was very efficient and fast. Highly recommended!!!

We had a lice scare over the weekend and Lena was VERY prompt in identifying the problem via text…read morephoto and sending a technician to our home the same day. I was so appreciative. Svetlana, who came by, was lovely and so pleasant and set everyone at ease immediately. They were thorough and professional. We are so appreciative of the care we received and will certainly recommend Lice Free to others who need help!

SO GOOD!! Super responsive. A professional comes to your home--they are able to come next day (and…read morewe texted late the night before) and the technician arrived on time, was very quick, responsible, instilled great confidence, great with kids, it was fab. I had a follow up question about a possible nit, and they wrote back right away (like, within 30 seconds). It's definitely the BEST way to get checked / treatment, all toxin free. We would recommend these folks to everyone and anyone (and have!!).