Flew in on 11/2/2024 & called Canyon Cabs and they picked us up and took us to the Penn Wells…read moreHotel. We then called them again but all calls became unanswered and NO return calls. Saturday afternoon we left messages via email, voice mail, Facebook Messenger, and their website. No return call just dead air. Finally, I called from my phone the next day(Sunday) she answered and giggled and said they are closed on Sundays. She never would pick up the phone when we called from out original phone# when we first called this Owner/Lady. We had NO ride back to the airport. An employee @ the hotel was kind enough to take us to the airport and told us about this Lady's sick reputation around this area. We came up just to visit the area and this lady said her service would be available. Pretty weak & unprofessional not to answer your phone as a business owner. All you had to do is say you were NOT available for us. We tipped this weak soul over 30%. How could anyone knowing visitors from out of town is trying to get somewhere in a very unfamiliar place and simply just ignores all calls to her service.

Good Company, They get a lot of reviews that don't make sense. There are safe, reliable and quick…read more I love them

I called and the lady I spoke to was super nice and helpful. My son needed a ride to the airport…read morethat was a hour and a half away and they were very accommodating. My son said the car ride was smooth and the driver was friendly. I would use this service again and recommend it to others.

I used them for the first time over the weekend and they were great. Clean cab,professional…read moredriver,and fast service. Definitely recommend.

I was in Ithaca flying to CA when the Canadian fires created a mess with the NE USA. Instead of…read moreflying through Newark I changed my itinerary to fly out of Syracuse about 6pm that night. Christopher responded right away and was polite and organized and was able to pick me up at 3am the next day (9 hours after I contacted him) and shuttle me to SYR. He was prompt, drive quite well, and arrived with a clean car. I want to thank Christopher to kick off my day on time to help me finally get back home. Oh and there were several texts to me to confirm the pick up, to pay the fare, remind me, and also one 15 minutes before he arrived. Nice touch.

We frequently have very early flights for work. Pickups via one of the rideshare services are…read moreimpossible to get at 4 or 5am. CCS was immediately responsive less than 24 hours before pickup. We got a quote and invoice within 15 minutes. 4am on the day of our flight they were at our house not just on time but early! Friendly, courteous safe driver. Reliable transportation to the airport during odd times is almost impossible to find in Syracuse but CCS was there for us and fulfilled everything they said they would! 10/10 recommend!

Cab always on time and staff friendly. They take family member for medical care. Calls with…read morereminders regarding appointments the day prior. Great service locally and to Rochester 65 miles away.

always on time when you call them I never had to wait very long there very polite cabs are…read morealso.very clean the drivers are are real nice and nice to talk to well anyway my experience with the county cabins that I have never had any problems. with them at all I think they run a very good business that's all I have to say about them this is all I have to,say for now Robert lorow

Refuse to serve, ask 100 questions and then say no available drivers.....................zzzzzzzzzread more

Bill and Florica are wonderful!! My son is a junior at Cornell University and has often needed…read moretransportation between Elmira Airport and Cornell in Ithaca. Florica has treated him like her own son over these past 2 1/2 years and I can't say enough great things about this transportation service. Reliable, fairly-priced and genuinely kind people- don't hesitate for a second in calling this top-notch family-owned and operated service!!

Treat them with respect ! They will treat you with the utmost respect! You might not like some of…read morethe drivers but thats no reason to be rude! Once you get to know people sometimes they become friends and valley taxi drivers will do their best for you! Let's not forget Linda ! You got a complaint ? Call her ,be calm,respectful, dont assume its her fault and she will listen ! If your complaint is reasonable? She will address it ! The drivers dont have any control over who's going out of town for a run? Or how long they will be the only driver in the area ? Be patient! If I had to drive people to and from all day? Id park the cab and say F--K this!! Then call for a cab home!!

They suck and they're rude. Can't get a ride because it's a Friday night and they only have 2 cars…read moreavailable. Are you allergic to making money?

I couldn't believe the behavior from the dispatcher I talked to on the phone. I am here visiting…read morefrom the west coast and needed a ride from my friends house in Lock Haven. They told me the driver had already been by twice and as I was standing here, I didn't see anybody so then I proceeded to repeat the address over the phone and the guy got mad stating that I must be up to no good if I don't know where I am. I reaffirmed I'm not from here, so I was just reading the address off of my phone because I am not familiar with the area. He then hung up on me, and then called back, basically yelling at me to tell me that the driver had already been here multiple times so if I want to ride, it's gonna be more money. I said just never mind and he said all right then goodbye and just hung up the phone. The level of disrespect and condescension when he was talking to me was absolutely disgusting.

A joke. So awful, unprofessionally and horrifically run I don't even know how anyone could consider…read morethis a legitimate business. It deserves negative 20 stars. No gypsy cab in NYC is anything like this badly managed and horrifically staffed. As others have said the dispatcher is rude beyond belief and maybe 1 out of 10 or 20 times you call do they even have a driver on. It seems like they wait to see where you're going and when they see it's not like a 45 minute trip or something they just lie and say they don't have anyone on. Literally. I can't even tell you how many times I have called and this has happened. It's as if it's only a front business in actuality vs. one that operates in any true sense of the word. You can never ever rely on it. You can rely on them saying they don't have anyone on and being stunningly nasty for no reason whatsoever. That's literally it. You'll wish you hadn't called it's so bad. What manager is that bad? None who are legitimate with a functioning brain. Stay away.

been knowing mark sparks for yrs.hes always arrived on time to get me to my location and back…read morehome. great job mark keep up the great work. ill be calling you sometime soon for your cab service to take me shopping etc.

this service is the only taxi service around elmira that did not have a wait time. was extremely…read moreconvenient for someone with an emergency!! thank you so much!

Kawa was a lifesaver! We were stuck at a gas station with a broken down car late at night. NEPA…read moreis not an area known for car services just waiting for your call. Haha! He came quickly and was very kind to help up get our bags into his car and then get us to our destination that night. The next morning, he picked us up and got us to the rental car company so we could get home at the end of the weekend. Excellent service and very friendly. I will definitely save his phone number if I am in a jam again!

They drop me off on the wrong side of the road and then they took off while make sure I got home…read moresafe so I had to cross the road to get to my home