I called and the lady I spoke to was super nice and helpful. My son needed a ride to the airport…read morethat was a hour and a half away and they were very accommodating. My son said the car ride was smooth and the driver was friendly. I would use this service again and recommend it to others.

I used them for the first time over the weekend and they were great. Clean cab,professional…read moredriver,and fast service. Definitely recommend.

This cab service needs to be ran out of business they are not reliable you call and get no answer…read moreor else they don't even show up at all it's no way to run a business

Never confirm nor showed up for my appt. I called twice said mailbox was full. Do not recommend at…read moreall.

I needed a taxi and these people are hard to get ahold of even like I tried calling them like 10…read moretimes tonight ! no answer I've been trying to call sense 7:00 pm -8:00 pm ! no answer and this is supposedly the only taxi open on a Sunday and no one answers the phone

Refuse to serve, ask 100 questions and then say no available drivers.....................zzzzzzzzzread more

Bill and Florica are wonderful!! My son is a junior at Cornell University and has often needed…read moretransportation between Elmira Airport and Cornell in Ithaca. Florica has treated him like her own son over these past 2 1/2 years and I can't say enough great things about this transportation service. Reliable, fairly-priced and genuinely kind people- don't hesitate for a second in calling this top-notch family-owned and operated service!!

If I could give them zero stars I would. They stole AirPods from my son's friend that we bought…read morefor her. They originally said they had them and would mail them to us, then they conveniently wouldn't mail them, and now that police are involved they don't have them.

Calling BS ON THE open 24 hours a day Lie. Have a 6am flight need to be at SYR bus no answer and no…read morereturn call from voice mail. Do these companies have licenses. This really jammed me up. Gonna have a lot of time on these flight today.

I was in Ithaca flying to CA when the Canadian fires created a mess with the NE USA. Instead of…read moreflying through Newark I changed my itinerary to fly out of Syracuse about 6pm that night. Christopher responded right away and was polite and organized and was able to pick me up at 3am the next day (9 hours after I contacted him) and shuttle me to SYR. He was prompt, drive quite well, and arrived with a clean car. I want to thank Christopher to kick off my day on time to help me finally get back home. Oh and there were several texts to me to confirm the pick up, to pay the fare, remind me, and also one 15 minutes before he arrived. Nice touch.

We frequently have very early flights for work. Pickups via one of the rideshare services are…read moreimpossible to get at 4 or 5am. CCS was immediately responsive less than 24 hours before pickup. We got a quote and invoice within 15 minutes. 4am on the day of our flight they were at our house not just on time but early! Friendly, courteous safe driver. Reliable transportation to the airport during odd times is almost impossible to find in Syracuse but CCS was there for us and fulfilled everything they said they would! 10/10 recommend!

At Bambi, we work with NEMT providers across the country, and Plan B Express Transit is a partner…read morethat truly stands out. Based in Dalton, NY, their team brings a strong focus on reliability, responsiveness, and getting the job done right. It's clear they understand how important dependable transportation is, and they consistently deliver service that patients and partners can count on. We always appreciate working with teams that show up with purpose and consistency, and Plan B Express Transit is a great example of that.

Christina and Angel from Plan B Transit helped me out when I lost the keys to my car at the Geneseo…read moreWalmart store. They drove me 20 miles to my home. The next day they sent an employee, Brian, to pick me up and drive me to my car, where I was able to use my alternate set of keys to open and drive it home. Thank you so much to Plan B Transit for helping me out of a harrowing experience. You are my heroes!

Used their service twice while staying in Salamanca. All things considered...They were very…read moreaccommodating...their drivers Rich and Mike were very pleasant and gave us great recommendations for things to do while in the area. Will definitely use their service again.