My best friend and I decided to splurge and have a spa day, so we went to Creative Chakra Spa. The…read moreminute we arrived, we were welcomed with cool mint- and lemon-infused water. There were misters above us that sprayed us, and the area where we waited was so cool and beautiful. You could hear the wind through the trees and all the crystals chiming and tinkling. The massage room was actually an outdoor area with a veranda over it, so we got to feel the natural breeze and hear the birds singing while we were getting our massages and facials. Sandy uses all her own materials, which is wonderful because I have sensitive skin, so I knew exactly what products were being put on my body. Sandy brings such joy and light to what she does, and anybody who gets to spend time with her I consider very lucky. My best friend and I had a ball. Would highly recommend.

Sandi (the owner of this "business") reported my review so it would be hidden, showing her…read moreinability to take accountability for my experience at her house. Since I am concerned about the safety of other potential victims, I am reposting my review: I rarely leave reviews, but I feel obligated to share my experience to protect others from what was a misleading and honestly disturbing encounter. I booked what was advertised as a professional, side-by-side couples massage with additional amenities like hot aromatherapy, a full body steam, and chocolates - none of which were delivered. The massage itself lasted around 20 minutes, was not side-by-side, and took place in a setup that felt anything but professional. Additionally, the massage table linens were dirty, which only heightened the feeling of unsanitary and unsafe conditions. The location was changed last-minute (around 30 minutes before the appointment), directing us to a residential backyard that was not disclosed ahead of time. Upon arrival, the setup felt unregulated, unlicensed, and uncomfortable, with visible neighbor security cameras pointing near the exposed shower area - something I didn't fully notice until I was already naked and vulnerable, which was extremely distressing. Despite declining to use the shower, the owner repeatedly insisted we do so, adding to the discomfort and feeling of being violated. To make matters worse, I was pressured to take photos in the bathtub, something that made me feel even more uneasy and objectified - definitely not part of a relaxing or respectful spa experience. After raising these concerns directly and professionally, the owner failed to take accountability. Instead of a refund or genuine apology, I received lengthy emotional appeals, gaslighting, and even unsolicited life advice. She deflected responsibility, minimized my concerns, and repeatedly asked if I was "just angry" or "doing this for the money," which only worsened an already unacceptable experience. This is not just about unmet expectations - it's about safety, boundaries, and truth in advertising. What was promised was not delivered, and the conditions were inappropriate, unprofessional, and made me feel deeply uncomfortable as a woman. I've since learned that this is not an isolated incident - others have had similar experiences over the years, which makes it even more alarming that nothing has changed. Please be cautious and do your research. I would not recommend this "spa" to anyone.

They have responded fast, arrived on time. Great Swedish and deep tissue massage. Definitely will…read morecall again. Thanks

Please proceed with caution. This business owner does not follow health care guidelines, and if…read moreyou're worried about getting sick, I highly recommend you avoid this place. When I expressed my concern, she literally called me names I feel uncomfortable, repeating. I feel terrible about saying anything negative about anyone who owns a small business, but felt it necessary to warn others. I hope she gets the anger management treatment she needs and works on the her customer service and the cleanliness of her operation. Wishing nothing but the best for her in 2025.

It's very rare to find a massage place in Los Angeles that offers a couples suite, so this place…read morewas a wonderful surprise. The spa is very clean, the location is great, and parking was easy to find. I had a Thai massage with Mathew, and my husband had a Deep Tissue massage with Kristy. Both therapists were very professional and skilled. We left feeling relaxed and refreshed. I highly recommend this place and will definitely come back again!

Great clean nice place good price Very nice staff summer was…read morea great masseuse definitely recommend this place

The best Thai massage, I'm a regular here Been coming for…read morethe past 4 years Both Ann and Jesse are great in going deep into the muscle, very clean and organized. Highly recommended

Fantastic experience , great attention to detail . Super professional touch . Highly recommend …read more The massage room was very nice , clean and quiet. Just wow.! Definitely booked for another session next week .

Susan has a healing touch. I feel calm & relaxed after her great service. She smiles with positive…read morevibe. Xiexie

The place is amazing and excellent do come treatment of back pain and relaxation. They are so…read moreexcellent and too professional they do taking care customers fabulously.

Not sure in what world there would be good reviews here…read more Let me start with my experience: I'm a pretty nice dude nd fair, i came here just wanting something done with my gf , called in they barely spoke english, which isn't a big issue to me, came in and told her i wanted to pay tip with the payment ($60. person, $5 charge fee) which was fine. I told her i wanted to pay tip now so i didn't have to do 2 transactions since i had no cash she said ok, instantly said ok so it's gna be $20 tip each person, i said $20? she looked at me funny, i said no $10 each, she's like no it's gna be $20 it has to be $20, and i said how are you telling me what im going to tip, you do what you want for a tip , and she was going back nd forth with im assuming her boss and negotiating, then said $15 and i kept so no, but the language barrier i dont think she understood my point so i just said $15 to get it out of the way, we got our massage and it was in a small cramped up room, smallest room i've ever had a massage in, the whole time the 2 women were socializing and not even putting effort in, my massage was decent but my gf said hers was so bad and turns out she had the woman i was arguing with about the tip, so she clearly felt some type of way. the whole massage consisted of weird behavior(her putting her crotch on top of my head, practically sliding her finger in my cheeks, putting my boxers half way down) this whole experience was odd and tbh the worst part was having a negotiation battle with how much i had to tip her which is wild, in what world do you negotiate tip with someone? i'm never coming back , and save yourself the hassle, for the price of $160 i could've just saved the money nd went to dinner. and everyone else reading save yourself the trouble, dudes who left the first couple reviews probably got happy endings and are giving biased reviews because this place was really bad and uncomfortable.

Great service, after a long day of work this place is where you need to be!…read more Call ahead to make appointment is better so you don't need to wait.

Tristan was amazing! I'm definitely going to be back again The myofascial release and gua sha was…read moreso much help with my neck and shoulder pain. Tristian works his magic

The massage was pure healing with Paola!…read more Every touch felt intentional and full of care. I felt my stress melt away and my body finally exhale. The space was peaceful, the energy was soothing, and I walked out feeling renewed in every way. Highly recommend if you're looking for true relaxation and love for your body. Exceptional quality of service

Absolutely wonderful and amazing!! You will not regret…read morebuying a treatment here or treating someone else to one either. The staff is very friendly and professional. The club is clean and very well equipped. I've gotten a salt glow exfoliation, a full body massage, and the scalp treatment. All of the treatments were relaxing, rejuvenating, and just perfect. The salt glow is something really different -- you should try it. :) You also can take advantage of the steam room, pool, and fitness center during your visit. Prices are very fair for this area. I can't wait to go back again!

I have to say I was thoroughly disappointed with my experience with In touch today. One star is…read moreextremely generous. I booked my appointments for our group about a month ago after much research and positive reviews for my friends bachelorette spa day. We were all so excited to come and relax, sip champagne, and get pampered. That was hardly our experience. In touch is not at all a day spa, it's more like several rooms spectrum has converted into areas to do massages and facials, spread out throughout the facility. There is no place to sit and relax. It was uncomfortable and had I known I would never have wasted money there or my friend's special day! The room I had my facial was directly off the pool. I mean directly. You open the door and you are in the pool. The entire time I was receiving my facial a woman was yelling outside, teaching a class or something. Not at all relaxing. My esthetician said that sometimes a woman is singing songs like Take Me Out to the Ball Game. Well jeez, so sorry I missed that!!! My friend's massage was in a converted office across the facility that she had to walk in her robe through the gym and through a construction site to get to. She was pretty embarrassed. The bride of all people had her appointment messed up, which wasn't exactly the spa's fault, but instead of comping us now, they are having her come back another time and had her get another treatment. What if she never goes back? Are they going to reimburse us? We were promised all sort of things... For example, I received a peel and the esthetician said she would give me lotion and samples to take and try and I received none of those. I was the first one finished, so I was waiting and my face was drying out. I asked the manager if the esthetician had left a lotion sample, she said no. She preceded to take some lotion from her purse for me to use. That's very nice, but a little strange. I felt uncomfortable using this strangers lotion from her purse. The only place to sit and wait was the locker room. I haven't seen so many naked women in all my life! I'm no prude, but the last thing I want to do is catch a glimpse of a woman spread eagle in the dry sauna when I'm supposed to be relaxing at the spa with my friends! We were supposed to receive complimentary champagne with out package. It was only given to us when we asked and it was in cheap plastic cups, Andres no less. Not trying to be snoody, but it seems to me that if you are selling a bridal package it should be a little fancier, as this was a special day! I can drive to 7/11 anytime and get Andres and for a lot less than I paid today! I would suggest that Spectrum rethink this whole "day spa" approach. Spectrum does not have a day spa, Spectrum has some converted rooms, and in bad locations throughout the facility. I would also stop marketing packages for parties, because it was not enjoyable other than my friends and I know how to have a good time together... When we saw each other that is... I am disappointed that we even had to pay for that today. What a cluster! The girls working were very nice and that's why I gave it a star. Unfortunately, too many other factors outweighed the nice employees. If I were to rate my overall experience of the day... Well is there a way to give negative stars?