Everything about this place, the price points, the cleanliness , friendly staff and finally the massages! The best! Can't say enough about BSM. read more

I went this place, got a pregnancy massage 90minutes. Massage wasn't good, she even didn't do full 90 minutes. And why are u asking for tip? Because she asked I tip her 20$ but I even wasn't satisfied with massage and service! You don't have to ask for tips, if your customer wants to give then they will give but you cannot force clients to pay for tips! read more

This was the worst and most disrespectful experience I've ever had at any establishment. We called hours prior and asked for a couples massage. They said that they could do 8:45. We show up at 8:42. They tell us the people won't be ready until 9. We wait in the car and come back at 9. When we return, I ask for a deep tissue massage with the "fingers and deep hands only" edition. The front desk first man first looks at me and says "you know that's $10 right". I say yes. He then said I'm not allowed to get it because the workers have been working 8 STRAIGHT hours. I say okay we won't get it. We then wait over 20 minutes in the lobby while nobody helps us and they ask us to keep waiting. We finally say it's getting late if you can't give us the massage you'll at least have to refund us. The man proceeds to be unable to refund us for multiple minutes... and we finally say okay we can just do the massage. We finally go to the room. We get undressed and ready for the massage. He then comes back and tells us this lie of "we aren't legally allowed to work past 10 so you'll have to leave". It was genuinely ridiculous. Extremely disrespectful of our time. We spent 45 minutes there. And got absolutely nothing. read more

I visited Bangkok Spa Massage for the first time and overall had a really good experience. There's parking in the back, which made things easy. When I walked up, the door was locked and a sign instructed me to text the number with my name and appointment time. I arrived around 2:15pm for my 2:30pm appointment since I wasn't sure where to go, and they replied quickly. Before starting, I had to fill out and sign two questionnaires. The front desk also asked if I wanted to pay before or after the service -- I politely let her know I prefer to pay after since I think it's best to make sure the service is good first. For anyone wondering: you can pay after, but note that credit cards have a 3% fee. They also accept Venmo, Cash App, or cash. I booked the package with a 1-hour massage + 1-hour organic facial for $155. The massage was great with no complaints at all. I requested medium pressure, and she delivered exactly that. The table was heated, which I loved. For the facial, I moved into another room for the microdermabrasion treatment. She took her time and used quality products. I left looking like a glazed doughnut in the best way, glowing and hydrated. Overall, I'd give this place a solid 4 stars. There's always room for improvement (mainly around the check-in process), but the services themselves were definitely worth it. read more

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The best massage spot + affordable! So happy I found this gem. I've had 3 different massage therapists since I go randomly and all have been amazing. Also, love that there's free parking in the back! read more

Amazing massages every time. Great customer service and personnel are kind and wanting to help heal you.

This is my go to place! Sunny and Rob are super! All of the masseuses are superb! So relaxing and great price! Love this place!

Massage was great! The people were very nice. Went in for the first time. They were able to take me in at tge time requested

After a tough workout at Equinox, my friend and I spontaneously decided we needed a massage--and I'm so glad we found Bangkok Spa! We called on a whim and were impressed that they were able to accommodate both of us within the hour. We opted for a couple's massage, and the experience was absolutely incredible. The room was clean, peaceful, and relaxing. We each received a combo of Swedish and Thai techniques that left us feeling totally refreshed and recharged. The therapists were professional, attentive, and really listened to what we needed. It didn't feel rushed at all--just deeply relaxing and therapeutic. We loved it so much, we're already planning to make this a weekly ritual. If you're looking for a high-quality, clean, and professional massage experience, I highly recommend Bangkok Spa. Total hidden gem! read more

HORRIBLE SERVICE Have been there few times prior. Called and made an appointment with the OWNERS WIFE (Asian lady) for my husband (who is on a wheelchair and transfers to the massage table) and I, she said she had time for 2 available tomorrow. She then called and asked if I'm coming with my husband or someone else. When I said I'm going with my husband she stated "if he can't walk I don't have time for him" "im very busy on the weekends and don't have time for him to transfer" it takes less than 10 seconds for him to transfer by the way. Disgusting service, absolutely crazy for me to hear comments like this when it makes no difference for her. And this is not the first time she's made a nasty comment regarding him being on a wheelchair. Im just in shock. Absolutely at a loss for words. read more

AMAZING massage! Owner is super friendly too! ALEX knows exactly what he is doing when it comes to massage !! Thank you!! read more

I had a perfect massage last month from Mina. I came back again and doubled down for a 2-hour massage. It was heavenly. The place is small and seems privately owned. They are friendly and definitely Thai. The noise is something I'm not used to in a massage studio. I could do without the staff talking in the massage area, but I get past it and still enjoy my massage, but I do wish people weren't talking outside the door. Never the less, I"ll be back again next month... to see Mina, of course. read more

I was desperate and I was cautious on trusting a new massuse. I found this spa on yelp and decided to give it a try when the receptionist said Tim because I prefer a male massuse I had a Tim before somewhere else. Anyways long story short Tim was me therapist and I got what I asked for. He was precise and strategic in the way he massaged my body. I am in heaven and will be looking forward to trying him again. 10 thumbs up! read more

Clean and professional. They got me in with an hours notice. I'd certainly recommend this place.

Great quality massage! We loved it and will be coming back. We called same day and the front desk was extremely understanding. Once on the table the masseuse was communicative and honored my problem massage. It was the best massage I've had in LA! read more

I wanted to go to this place last Monday 5/12/2025 at 5:30. After an hour massage, I got up with infected eyes; mucus was covering my left eye. Even the cashier informed asked if I was okay. The next day I went to my ophthalmologist and got prescribed with eye drops. The day after (Wednesday), I called out sick because I was feeling under the weather. The day after up to today, I called out sick. I've been seeing three different doctors for my bacterial infection at this place and got prescribed with Amoxicillin for 10 days. I lost my voice and was waiting for it to come back to call them and tell them what happened to me after this heroic massage. The owner, Robert, got really mad at me. He was so rude over the phone. Didn't let me talk. Then he hung up on me. Please don't go there; this place is too dirty, and if you want to continue with your regular everyday life, do not go there. Because you will not get refunded, and you will most probably get infected like me. DO NOT go to this place. Please see the pictures of my medication read more

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I just have to share my opinion about how they're acting when they're talking about a tip. All my life, I have left a tip, but I've never been in a situation where someone has been rude to me because they could not add my tip and charge the card again from their machine--a tip that I left on the receipt. LOL. The woman at the front desk asked me in a somewhat aggressive manner, "Did you block your card? Why can't I add a tip from your payment that you made 90 minutes ago?" Well, why, how, and for what reason should I block my card? I made a payment before my massage. Once the massage was finished, I came to the front desk to leave a tip. Then she asked me to leave a tip via Venmo. I said I could do Zelle. She gave me her husband's phone number and rudely told me to leave a tip to his number, which I did. She asked her worker to check my phone and see if I had sent it or not. It was ridiculous; I felt like I didn't want to pay or that I was guilty--something like that. This is my last visit to this salon. Relax, guys--we're going to tip you; if your card machine doesn't work properly, it doesn't mean that it's the client's fault. P.S. Instead of 90 minutes, I got 80 minutes of the massage. Just saying. read more

Honestly for such a good price I expected the inside to look a lot more janky but I was pleasantly surprised. The bed even felt like it had a warmer! I got the 60 min Swedish/thai, with medium pressure and asked for focus on my neck and shoulders. A lot of places I've noticed do maybe an extra few min in my area of concern and move on but the guy I had went IN on my neck and shoulders in the best way. He seemed like he actually cared about getting the knots out. I might ask for soft pressure next time though. Only other thing is make sure to make an appt (I made mine same day). I tried to walk in once and they couldn't take me unless I came back an hour later. Also small surcharge if you use credit so bring cash! read more

My wife got a massage here on May 12, 2025, and ended up with a bacterial eye infection right after. She had to see multiple doctors, take antibiotics, and missed almost a week of work. When she called the spa to report it and ask for a refund, the owner was rude and hung up on her. No apology or accountability. This place is not clean and I strongly advise others to stay away. read more

Following up a year later! Still coming here regularly. Easy parking in rear. I try to come by every other week on my day off after a stressful week at work or with my classes. It's part of my self-care Sunday routine. Emily is THE BEST! I always leave the spa feeling relaxed and ready for my peaceful evening at home. I never leave disappointed! Thank you. :) *ALSO just want to add after seeing other reviews, these massage therapists work extremely hard and deserve to be tipped as the chart shows, or more! I'm surprised by some of the reviews I'm seeing about the tips? They are putting their full physical efforts for hours at a time to make you feel relaxed/better! Their prices for the massages alone are extremely reasonable, leaving a generous tip (if you were satisfied with the massage) should just be a given. read more

I have been a customer for a couple years here. I always tipped their masseuse. I tipped them 10 to 15 dollars for an hour which is very decent. Today they told me that I dont tip them enough The owner also said we didnt want to take your appointment should I cancel or what? Just thought that its not the right way to run a business And found that very disrespectful and rude to approach a customer like that They also lost a retuning customer for being greedy this way. read more

I really loved the service and quality massage by John! No complaints there but I wasn't sure about having to pre pay. I'm hoping that's with all the client and not just the brown ones! Also I am a firm believer in tipping but I wasn't all to pleased with the forced minimum of $15-20 was a bit uncomfortable. I don't mind paying but to be told how much and ridiculed about it was a little jarring! Also the towel where you place your head at was soiled with red lipstick and I had to asked for a clean one( I wasn't wearing any makeup nor lipstick or gloss . And also noticed trash in the bin from a previous client. It would've been nice to have a clean room from the start. Again it was my first time. I would've like to know tip info and other things prior to my services. I'd come back in a pinch but definitely will not be my first choice. read more

Great massage with Tony. I recommend this place. They even have parking! Essential on Ventura boulevard! read more

Ever since I moved to LA in January, Bangkok Spa has been my #1 place for facials and massages. I now consider myself a frequent flyer, making sure I book the facial/massage combo once a month. Even though everyone is skilled in their craft, I'd highly recommend Jimmy for a massage. I usually get deep tissue and when I tell you this guy is amazing? Not only does he focus on your problem areas, but he spends a good 15min of the 1hr massage stretching you out. For facials, I'd highly recommend ChaCha. She's professional, skilled, patient, and her facials will put you right to sleep. Bangkok spa is clean, the staff is friendly, and tea is offered at the end of your session. Can't wait for my next appointment! read more

The best massage I've ever had! Really so much better than another massage spot that I have been to. From the moment I walked in, I was greeted with warm hospitality and a calming ambiance that set the tone for what was to come. The massage therapist was highly skilled and attentive to my needs, ensuring that the pressure and techniques were tailored to my preferences. The rhythmic stretching and deep tissue work melted away tension and left me feeling incredibly relaxed and rejuvenated. I am willing to recommend it to anyone and will revisit it again. So refreshing and relaxing!! read more

I think I just had the best massage of my life...and I've had a lot of massages! If you want a real Thai massage in a clean, friendly and fairly priced place, this is your spot! read more

My 2 aunts treated me and my mom to a spa day here for our birthdays. Emily was the one who assisted me today and she was amazing! She always checked up on me to make sure I was doing well. This was my first experience with something as intense as this. I got a Thai Swedish combo (according to my aunt) and she really got in there. I could feel my knots slowly dissolving. I don't think it's all out, but thats understandable considering I only has a 60 min session. I am certain if it was longer it would all be out, but she really did relax my body. It hurt but in the best way possible. I thoroughly enjoyed the environment as well. The music was calming and the lighting was just perfect that I was relaxed but it wasn't too dark. Unfortunately I live in the Bay Area, but if I lived closer I would definitely book again! My aunts already booked another session for next week (since they actually live in the area) read more

Amazing massages for both my husband and I! One of the best both of us have ever had! Going back for a facial!

Hands down the best massage at a great price. The staff is always amazing and there are no 'pushy' people there. My wife and I have been coming here for years and are never let down. Every masseuse is amazing. Just let him know when you call in or walk in what pressure you want and they will pair you with the correct masseuse. Don't spend your money on two and $300 spas when you can get the same treatment here. My wife and I get massaged here about weekly and sometimes three times a week. read more

Do not get bodyyy scrub it was a horrible experience they scrub with soap and other stuff on the same massage table you getting a massage and then wipe you with wet towels,, imagine having soap dry up on you all sticky I couldn't wait to get home to shower there was sand on all my clothes that was on the soap they were using that was still on my body omg I can't believe I went through this torture and dirty feeling ,, the reason why I'm even giving the 2 star is because the massage was great but other than the massage horrible experience read more

My friend and I went here for my birthday last week. This was the second time we had been to this spa before. We came back because affordable, local to us, and the masseuses do a decent job. The facilities are alright. The issue here is that the owners recommend a 30% tip for each service, which is not made clear until after the massage is done. I was planning on tipping around 15%-18% because I wasn't very fond of my massage. The pressure was either too light or wayyy too hard and I was very cold for most of it, so I had a hard time relaxing, but I know my masseuse was trying her best, so it was fine. However, when we got to the counter to tip (We were encouraged to pre-pay), the guy (I think his name is Sunny) pointed out tip recommendations for the length of each massage. They were 30% of the massage, and this looked a bit steep to me, especially since my experience was mediocre that day and I believe customary tips in the US are typically 20% if you REALLY love something and 15%-18% otherwise. Sunny did point out, however, that these were just suggestions if we were pleased with the massage and that we didn't have to tip that much. I felt guilted into giving a larger tip, so I gave 20%. My friend, however, gave 15%, and when the lady (likely the co-owner/Sunny's wife, but I don't know her name) saw our tips, she asked my friend if they didn't like the massage. When my friend said it was fine, the lady insisted my friend change the tip to at least 20%. When my friend refused, the lady said she would change the tip to 20% regardless. My friend said not to do that. Well, my friend checked her bank account a few days later, and the lady did end up changing my friend's tip to 20%, which I'm pretty certain is illegal. Unfortunately, the disgusting part about all this is that I looked at the past reviews and apparently the lady has been doing this to people for over 6 years. Imagine how many tips she has unknowingly changed just because she felt like she deserved more money, even though individuals did not consent to giving that amount of money. She also processed the tip days later than the actual payment. I wouldn't be surprised if it was on purpose so people forget to check their bank statements. This practice is highly unethical. If they think the masseuses should get higher tips, they should raise the prices for the massages and pay them more fairly. Don't rely on people spending an absurd amount on tips. I'm concerned that the tips might not be going directly to the masseuses themselves, but that they're stealing them for themselves. Highly unethical. I wouldn't recommend going here. It's mid and the lady has a huge sense of entitlement, is unethical, and has quite an attitude. Her husband seems to enable this behavior. There's also other reviews about her giving racist energy, which is unsurprising. Save your time, money, and energy, and go elsewhere! read more

Great massage! The masseuse was very skilled compared to other places. I only give 4 stars instead of 5 because it's alittle bit pricey but definitely worth the experience. I felt very relaxed. The facial and massage combo are really good. read more

I meant to write a review sooner but seeing as I'm about to book another spa day here it reminded me to write this! I had a facial and for the price, the quality of product they use(Eminence) is impressive. Often times cheaper facials use cheap products. I am a licensed esthetician but love to treat myself to facials outside of work. My esthetician did an awesome job. I can tell she knew what she was doing and she was not shy with the extractions! Loved it! I am more of a results oriented person so I prefer a facial that's going to clear my pores but there was light massage and some relaxing moments as well. My boyfriend had his first deep tissue here. He gets discounts on Swedish massages through my work but wanted to try something deeper and he said they really got the knots out. While he said it was rough during the massage, all the next day he kept saying how much better his back felt. He's been bugging me to come back here ever since. It's perfect for date day because we live right around the corner. I just happened to notice a sign with their specials and am so pleasantly surprised at the service! Don't pass this place up! read more

Much needed massage!! Tony was amazing! I had a great session. Plan to visit soon! My sister and I came to get some much needed self care and what a gem! read more

My new go-to massage spot when I'm in the Valley! I made an appt via text because I wanted to ask if it was possible to book just a Swedish massage and not Swedish/Thai (I'm a bit of a wimp). I also requested no hot stones but it does come with it. $65 for a 60 minute massage is a great price especially in the LA area. The staff and my massage therapist Angie were all really nice. I felt totally relaxed during my session and definitely fell asleep (and snored). I liked that you fill out a form addressing any health concerns and where you'd like the therapist to concentrate on. It's an underrated concept that more massage places need to offer. Free parking in the back, which I didn't know but will remember for next time! read more

I was in desperate need of a prenatal massage and they had an appt available so I gave them a shot. The spa didn't feel prepared for prenatal set up despite me calling in advance to check. The masseuse was mediocre and half way through the massage she gasped and started saying she was tired... she spent the last 30 mins of the massage just rubbing oil on me - literally - no pressure - just oil. She also kept talking to me during the massage asking question about the baby which is kind but not when I'm in need of soothing and relaxation. She spent a lot of energy on the wrong hip and my buttock despite me reminding her several times - not there- to the point I was sore in my butt cheek for the rest of the week and still having aches in my afflicted hip. I rolled the dice trying this place and was disappointed. Would not return but I was 8.5 months pregnant and desperate for relief read more

Off the wall experience! Highly recommend the clean cute place, great massage and nice people

I came across Bangkok Spa because the place I normally go to was fully booked. Bangkok Spa was able to take me in within the hour and were very accommodating. The staff is very kind and facility is clean. I highly recommend Tony, he was amazing!!! The price was very reasonable and the 60 minute massage included hot stones. I will definitely be coming back for massages in the future! read more

Great prices, services and hours! $149 for a one hour facial and 1 hour massage. Got a last minute 9pm app. Usually get women masseuse. Only had males at this hour. I do not regret it. May never turn back. Tony, if you see this, you are absolutely amazing read more

I came in to get a relaxing body scrub and massage and the massage was fine but the body scrub was more like a body skinning. It reached a point where I politely went from asking please stop to literally having to get off the table completely covered in salt and go home. I may actually have to see a doctor over this. read more

Bangkok Spa Massage - Photo of my back an hour later for reference - Massage Near Me - Studio City, California