Wasted my $45!! Bad Service!! Not going back!!
I came here on Easter Sunday. The service I had was the 1 hr massage for $35. I called to ask if appt is needed & told me no so I came and they started on me right away which is around 2:15 in the afternoon. The masseuse keeps leaving the room then come back. At around 2:30 a couple came so again my masseuse went out of the room to assist. The couple said they have an appointment at 2:45pm and the masseuse replied in English but with Chinese accent "No, no, later later, after half an hour". From the tone of the couples voice, I could tell that they're disapointed but patiently waited. The lady masseuse came back to my room but then she was hurrying up and kept looking at the time then by 3pm she said "It's done". The service wasn't even an hour but I didn't argue since I don't want to ruin my day. So it's time to pay,I gave her my credt card and told her to please charge $40 ($35 for the massage & $5 for the tip) but she replied "No, No...Not $5, you give me $10 for tip because it is a 1 hr massage. So AGAIN siince I don't want to ruin my day and don't want to argue I said "okay, then $10"! She went to the room where I guess they have the credit card machine. After 5 minutes she called, "Lady come here" so I went inside & asked her why and she said (while pointing at the machine) "Help me, mchine don't know how to use". I was telling myself, "What?!?!? I've NEVER used this machine either, it' unbelievable that I didn't get my full 1 hr service, she demanded to give her $10 tip & ask fo my help to use the machine!!!". She almost forgot to give a copy of my receipt which reminded her, I left the building right away & told myself I am NEVER coming back!!!!!
By the way, the masseuse name is Sophia. She could not speak English really well & very hard to understand. read more