I've never had an issue with LaBarge's and it's truly my go-to auto location! The guys here are…read moreamazing and sooooo timely! I'll probably go here forever

It's extremely hard to find a honorable place to get your vehicle fixed these days. They do tires,…read morebrakes, shocks, oil changes etc. Ive been using them for over 10 years and Tommy and Pete are always there to help. Prices are great too.

I had used Exit 5 previously with no error, until I needed my parking brake fixed. I took my…read morevehicle in for service and they told me it needed 4k in repairs, and that the warranty would cover 3k. Days after its in the shop, they call me and tell me THEY broke a bolt and that they cannot finish the work until I paid for the new part myself. They then OFFERED to put back in the BROKEN part if I did not want to pay for the new part that was "covered under warranty". Awful Customer Service, Corey the "Part Owner" shows no sympathy nor intellectual thinking. AWFUL business and a terrible way to retain customers.

Sold us a lemon. This car has been nothing but problems since day 1. Notice all the other…read morereviewers who left 1 star ... don't buy from here.

Very disappointed. I never received a reply. This is the second shop I contacted through Yelp and…read morewas ignored. Since all the shops are local, I'll just contact the next shop by phone and follow up with an in person visit, if necessary.

From the owner: Empire Auto Garage delivers honest, high-quality automotive repair for the Capital Region — from…read morebrakes, tires, and oil changes to diagnostics, suspension, A/C, and full mechanical work. We offer fast turnaround times, transparent pricing, and real communication with no upselling or gimmicks. Whether it’s routine maintenance or major repairs, our experienced team treats every vehicle with care. Walk in today and see why Albany drivers trust Empire Auto Garage to keep their cars running strong.

Matt runs a great business!! He is kind, knowledgeable & provides an excellent services! I can't…read moreimagine bringing our vehicles anywhere else. (Oil changes, inspections, tires, brakes etc) It's not just Matt, you can't run a place without incredible workers who show up, I'm so grateful! This place has been in business for 40 years!! It's comforting to know these guys are not out to just make a sale and do not brow beat you into any unnecessary products. I highly recommend this business!

Great for tires, oil changes and basic maintenance. Matt is great- knowledgeable and courteous and…read morewill recommend best tire that fits your budget. They are also honest with how long you should expect to wait, best to make an appointment or leave car with them for the day.

I HATE THIS PLACE. Most recently took my car for service and at checkout just as I was about to…read moreswipe my card, I was told there would be a 3% up charge for using a credit car. Seriously!!! A car dealership that big has to charge a transaction fee. Sorry if they'd have to buy a smaller boat. So if I was going to buy a car and put a downpayment on my credit card of say $20K they would charge me an extra $600. Don't worry, sent a complaint in to the AGs office - consumer frauds. Pretty sure I can take my extended warranty to Renss. Honda. We'll see how they are.

Sale experience was fine,service not so much my free 1st oil change wasn't free,was told too low…read moremileage had 5000.needed to have 12000.On a new break in engine!!! Went for another oil change at 15000,I did the 10000 myself. They told my wife the deferental oil needed changing...What !!!!,So my so called oil change ended up co s ting 272 dollars..I do not recommend this dealer

I've been here once, Customer service was friendly, they were speedy and seemed reliable. I was…read moregiven a quote to fix my vehicle and when I did my own research on parts, the labor price was between fair and a tad too high. I would definitely stop by again

Great customer service! Car returned for an ongoing…read moreelectrical issue. Repair completed same day with no additional charge on 2004 Honda Pilot

Great selection in Latham, NY with friendlg snd courteous salespeople. I had fun with the staff and…read morethe process of getting my new Acura RDX went smooth and hassle-free.

Fourth time bringing my car in, spent over $7k in a month and they keep not fixing what I asked…read morethem to fix (I ended up breaking down in the middle of nowhere), saying I need other things, breaking new things, they won't provide any customer service bc they don't text back, I spent thousands and they didn't even wash my car. Horrible dealership not luxury at all do not bring your car here. Other acura dealerships are not like this. Unfortunately the Latham location is the one I live near now, and I have to keep going back to have them fix the problems they made, but after this I will never go here again.

Called late Friday afternoon about a leak from our hot water tank. Call was answered, my info taken…read morebut she suggested I call first thing in the am when they opened. Call was answered Saturday morning and I was transferred to service. I opted for the first available technician instead of choosing my own. (Needed this repair asap since we are from out of town and using the camper) I got an appointment for the very next morning. Within 2 hours I received a call saying it was all finished and covered under our warranty. The technician explained the leak came from 2 separate hoses (one that was only visible after removing the tank), those were tightened. He made sure there was no crack in the tank and even straightened the tank because it was installed crooked. After we were finished I asked if there was another way to loosen the water filter because I couldn't get it to budge. He got it loose for me. Thank you to everyone in the service dept for helping fix our trailer and getting us in and out so fast! I'm sorry so many others had bad experiences, but I certainly did not. I will go back if I ever need service in the Albany area.

The service department with this dealership is horrible. They did not submit the claims for…read morewarranty we noted during demo, now the biggest issue, the awning arm, is being denied as it "could have happened after delivery". They will never provide you with timely updates and you have to call the yourself to find out anything. I would recommend avoiding this dealership solely based on the terrible experience we have received after the sale as well as the headache we endured and how long it took to get a refund we were owed from the unit we traded in.

The service that was requested was addressed but the issue with this place. Is that the customer…read moreservice is severely lacking, from phone etiquette, follow up and reliability. Have been dealing with this place one way or another in person and over the phone. I feel that the turnover here is high so there is very little accountability. The value I guess is competitive. I have an appointment tomorrow. Let's see how that goes.

They don't have time to fix a flat tire or even put a spare tire…read more It was so cold outside but it's all about humanity..

Outstanding service! Just completed a brake job in less than 2 hours!…read moreAlways works on preventative maintenance which I know has extended the good running of my vehicle!

This shop has been helping me for nearly a decade, and I was glad to be back in their area. Almost…read moreimmediately, they helped me with both of my household's cars. Having a shop that's trustworthy and easy to communicate with is something that can't be underestimated.