Went to Latham Valvoline for an oil change. I thought I knew what I wanted but the expertise from…read moreAnthony showed me what my car would benefit from most. They also changed my air filter which I didn't even knew existed.

Last minute oil change for student departing near by Siena College. Very friendly, fast service…read more Did all the stuff without asking ... windshield washer and filled tires. Good selection of oil and filters. Don't forget to google for your coupon! Don't even have to leave your car! 100% recommend.

I went here for an inspection. They took off my left wheel (I guess to check the wear on the…read morebrakes). They knocked a weight off the wheel and now my wheel is unbalanced. Nobody told me, they didn't attempt to fix it or anything. They happily took my money and sent me on way. The customer service was okay but the dishonesty really made me angry and dissatisfied. I will not be coming back here. I recommend going somewhere else.

Warming light was not on prior to oil change and was immediately after As in didn't even drive…read moreaway. They clearly dislodged something but of course denied it. Won't be back. This was a good location at one time.

Matt runs a great business!! He is kind, knowledgeable & provides an excellent services! I can't…read moreimagine bringing our vehicles anywhere else. (Oil changes, inspections, tires, brakes etc) It's not just Matt, you can't run a place without incredible workers who show up, I'm so grateful! This place has been in business for 40 years!! It's comforting to know these guys are not out to just make a sale and do not brow beat you into any unnecessary products. I highly recommend this business!

Great for tires, oil changes and basic maintenance. Matt is great- knowledgeable and courteous and…read morewill recommend best tire that fits your budget. They are also honest with how long you should expect to wait, best to make an appointment or leave car with them for the day.

Friendly staff greeted me when I got there and helped me choose the tires I wanted. I had made an…read moreappointment previously so I got right in upon arrival. The time estimate for the work was perfect and the DirecTV in the waiting area helped keep me occupied. Great work, good experience. Prices are on the high side but that is to be expected for the corporate nature of the repair facility. I travel a lot and like to know that when I go to another city, on the other side of the nation, there is going to be a repair shop under the same name that I can go to if I have an issue with the repair. So, I often use the larger corporate owned facilities for that reason. Wi-Fi for the customers would be a great improvement for the facility; then I could have got some work done instead of watching TV.

Go elsewhere, these folks will scam you. I was charged over $100 for a check engine light…read morediagnostic fee. They said the code was an O2 sensor but that the O2 sensor was fine and then they cleared the code. 20 minutes later the check engine light is back on. I get to a dealership a few days later and they say your sensor is definitely bad and they replace it. Over $100 at Firestone for them to say nothing is wrong when something was wrong!

Friendly people, plenty of room and plenty of mechanics. Very fair no surprises on the cost of…read morerepairs they use quality parts.

i just returned from KisKis and felt compelled to write a review. I'm a woman attending UAlbany,…read moreoriginally from Queens, so I'm far from home. Recently, my car started making a clicking noise, which eventually sounded like nearby construction. In a panic, I called my uncle, a mechanic, who listed off expensive possible issues. I first went to Wallace Auto Shop, nearby, since I was nervous about driving it. They quoted $900 to replace the A/C compressor. With my uncle on the phone, he suggested a cheaper fix--a shorter belt--but they refused, which is no problem. My uncle then called KisKis, and Michael assured me I could come in. Already stressed, Michael reassured me that I wouldn't leave until it was fixed. As a graduate student with tight finances, I feared the worst, but the final cost was only $165. I was so relieved, and Michael, seeing me upset, treated me like his own daughter. The kindness and service were exceptional, and I'll definitely return if anything happens to my car.

Have a great price on brakes and rotors. On Wednesday, did my fronts in a little over an hour.read more

I made a 4pm appointment for only an inspection and arrived there on time. Told them I was waiting…read morewhen I made the appt. 2 hours later still not in the shop. I left. Not happy at all. Stay away.

Terrible service. Terrible customer service. Don't ever come here…read more I had a noon appointment for an Oil Change, and arrived early. Was told 30-40 minutes. Well after an hour and a half of waiting, and my car sitting where I can see it in the parking lot, they finally call me to the counter to check out. My appointment was for a FULL SYNTHETIC oil change.... They chose to do a synthetic blend. And the only way I found out, is because I went to use a $20 coupon for a FULLY SYNTHETIC oil change, and was told they could only deduct $10 because it was a mix. Meanwhile, while all this was going on, they left my car running in the parking lot with the windows down while it was snowing outside for 15-20 minutes!!! Lastly, when I got in my car... they left my glovebox on the floor! Ridiculous.

Amazing, Thank you Jesse and team !I was very happy with the service I recieved.I will definitely…read morebe back here.

Great customer service! Car returned for an ongoing…read moreelectrical issue. Repair completed same day with no additional charge on 2004 Honda Pilot

I've been here once, Customer service was friendly, they were speedy and seemed reliable. I was…read moregiven a quote to fix my vehicle and when I did my own research on parts, the labor price was between fair and a tad too high. I would definitely stop by again

2nd time getting an oil change. Both times-…read more They check everything- tire pressure, fluids, brake pads usage, alignment, all courtesy or included. They don't try to sell you on anything Best part- courteous and helpful professionals Got same day service without an appointment on a Sunday no less. Shout out to Jesse and Mike- they know how to do business.

The original guy was nice and patched a tire so I bought a new tire (on order) from them. They did…read morenot check me out then. I come back to get my car and they have done a ton of other things to it. When talking to the manager that had been gone for a week (toothless guy) he said he wasn't here and clearly I asked for it as it was in the notes. No I wanted just a tire as I use discount tire for my tires but no discount in NY. It was over $500 when it would be $225 at a discount. The manager was like well the guy stole a bunch of money from the store and didn't show up and we can't reach him. Ok that is not my problem as the customer though!!!

Made an appointment for inspection (I had to wait 5 days). Get there on time. Told I had to wait an…read morehour before they could do it. I left. No inspection. Never again will I visit this place. Rating: 0

When we showed up on a Saturday afternoon with a mysterious rattle coming from under the hood in…read moreour Accord, the guys at Monro were all hands on deck to figure out what was going on. They found an issue with the axel and were able to replace it same day, faster than their original estimate. Chris at the front desk was especially personable, friendly, knowledgeable, and not at all condescending or pushy. We were visiting from out of town and relieved to have the problem solved before we got back on the road. They even waived the fee for the inspection. A+ quality service, can't say enough good things about these guys.