Last September Tony came alone to install our free-standing tub and floor mount faucet, a 2-person…read morejob. The tub is only held down by the drain and moves very easily when empty. The floor-mounted faucet installation was worse than I could've imagined. To start, he used a black Sharpie on our new tile, marking where he would cut the hole. Luckily, I went in to check on things while he was in the basement and discovered he was planning to cut the hole too far into the corner, which would have meant moving the tub, just so the water would make it into the tub. Then, the hole he cut into the tile was too large. To make matters worse, he used white caulk to fill the holes that weren't covered by the faucet base plate. Also, the faucet leans noticeably (see pic of level against it). Soon after he left, we discovered it was leaking. We also discovered he'd taken our brushed nickel overflow cover, which he was supposed to swap with the chrome cover, as well as the chrome drain he removed to install the brushed nickel drain. My guess is he was hurrying to leave before my husband returned home to see his sloppy work. We called him back to stop the leak and to return the overflow and drain. I want to ask him if that sloppy installation would be acceptable in his home, if he was paying someone his hard-earned money to do it. I paid him, but really shouldn't have. Now we have to uninstall all of it and hire someone else to replace the ruined tile and reinstall the faucet, properly. The pictures say it all. Unless you just want pipes installed, look elsewhere.

165% markup above MSRP. We were looking for a high efficiency heat pump water heater and decided…read moreon a GE Profile Geospring heat pump unit which had an MSRP of $2900 (which should include markup) according to the GE website. We contacted A+ Plumbing because they were an authorized GE dealer and looked to have good reviews. They ordered one for us and contacted us when it came in to schedule installation. We never received a quote, we figured it should be around MSRP. On day of installation price was not discussed when they arrived so we were shocked when they completed and gave us the invoice with a charge for the unit of $4748 not the expected $2900. The cost of labor seemed fair to us and they were clean, neat and quick but we were SHOCKED at the invoice total. We were in a hurry to leave for an appointment, and with the heater installed, we felt all we could do was pay and get going. To further the pricing issue, my brother was so impressed with our water heater he ordered one online using our EXACT model number and received the same water heater for $1900. In fact, there are a number of appliance dealers on- line that are in the $2000 to $2500 range. When I contacted the owner of A+ Plumbing, he defended the price charged as middle man mark up and said that the unit my brother purchased would have been inferior because it was a different model number. Again, it is the exact same unit as there is no trailing letters like you would see if it had been manufactured as a specifically for a chain such as Costco, Wayfair, or Amazon. I did ask what A+'s cost was and they said they would check but we have not heard back. So, based on what we know, we were charged 165% mark-up above MSRP and roughly 240% of what we could have paid for the unit online.

I was having hot water issues in my house as my hot water was not working. I found LMS plumbing and…read morethey were able to come within a couple hours of my call. Loren was able to replace the thermostats and elements and got it back up and running.

From the owner: We are a family owned and operated company with over 60 years combined experience in Commercial,…read moreLight Commercial and Residential work. We value our customers business and time. With attention to detail, we will do what our customers want and need at an affordable price.

Our sump pump failed within 3 months of buying our home in 2018, flooding our entire basement…read more Because of our location our home warranty company didn't have a plumbing company in network. We were able to hire a plumber of our choice but had to get an invoice and wait for approval before work could begin. If we went ahead with the work without approval, we would be on the hook for everything. Alex was extremely patient and understanding of our situation and while waiting for approval went above and beyond to stop the flooding and ensure no further flooding would occur until we got approval from the warranty company. He stayed until he was sure we were out of the woods. Needless to say, he fixed our sump pump issue, and we haven't had any since. Since then, we unfortunately have had other issues with our plumbing and without hesitation he is the first and only person we call. Alex has pulled our fat out of the fire now on MULTIPLE occasions. He has come on short notice, at the end of his day when I know he would normally be going home because he knew we were in a bad situation and once stayed until 10pm because he was determined to find the issue and resolve it. He was also our go to when we wanted a water softener and house filter installed. He explained in detail and demonstrated how the system works and told us to call if we had any further questions. Alex treats you like family and takes a personal investment in ensuring you and your family are taken care of. If you have plumbing issues THIS is your guy. And THIS is your company. Without question.

From the owner: We are veteran owned and operated business specializing in pumps, plumbing, home & property…read moremaintenance and repair

Shawn came over to do some minor roof repairs (missing shingles after the big wind storm that shut…read moredown Washington DC); quick response, showed up on time, very pleasant, did a good job, and price was much better than the other quotes; would definitely use his services again. Highly recommended. Thanks Shawn!

From the owner: Berkeley County Home Repair specializes in providing excellent customer service and meeting your…read morehome improvement needs. Tile work, kitchen appliances, toilet repair and replacement, leaking sinks, painting, and pressure washing are just a few of the services offered. No job is too small so feel free to call and ask about a free estimate today!