This dealer ACTUALLY sells their vehicles for the price listed on their website and their prices…read moreare hard to beat. Believe me, I looked at numerous dealerships before we bothered traveling to Tulsa to buy a car. Our salesperson, Brandon Tipton, was a pleasure to work with and was upfront from the beginning. Most every dealership I looked at in TX/LA/MS/AR offered great pricing (comparable to Regional) however their advertised price included every single rebate under the sun. Basically, the other dealer's price included a military AND first responder AND recent college grad rebates. What are the odds a buyer would qualify for all three?!? And a couple even snuck in a loyalty discount or HOA President rebate. Again, why advertise a sales price that the average customer cannot take advantage unless you are dishonest? And why would anyone do business with a company that is dishonest out the gate? The paperwork did take longer than we were promised (the dealership was very busy) and it had already been a long day so that one area could be improved but I wouldn't hesitate to recommend Regional or Brandon Tipton - in fact we already have! Again, I would make the out-of-state trip back to Tulsa again to spend my money with a reputable, honest dealer.

Bait & Switch. I drove two hours to get there. The car I was looking at could not be found. They…read moretried to upsell me to a 2026 and showed me cars that were outside of my parameters. Total waste of time. I'm going back to CarMax or CarGurus,

On Sunday, my check engine light came on, so I had the code tested. First thing Monday morning, I…read morecalled Jim Norton and spoke with SJ in the service department. She was excellent, and within two hours, she had my truck in the service bay. The team quickly identified the issue, and SJ determined that it was covered under warranty. She also identified an additional concern and walked me through my service options without any pressure. The work was completed within a few hours, and communication throughout the process was clear and timely. I truly appreciate SJ's professionalism and transparency. Unlike other dealerships, I never felt pushed into unnecessary services. I will definitely return for future needs.

Communication very very poor communication, I called to schedule maintenance on my Camaro they…read moretransferred me to 3 different people they did this about 3 times!! Horrible customer service.

I've bought 2 trucks from Jimmy Long and each time has been a great experience. Great customer…read moreservice as well. Dustin fixed the AC compressor in my truck along with new floor mats, swapped tires and rims, and fixed the drivers door window module (roughly $1700 for everything) all before I took the truck off the lot. Nothing to say but great things about these guys and I will be doing more business with them!

Absolutely amazing people who care about their customers. They worked with me and my crazy schedule…read moreto find the perfect truck for me, highly recommended!!

Took my sons truck to Marc Miller GMC in Tulsa to get a dealer installed option that i put on my…read moretruck as well here in Dallas, Tx. They quoted me $450.00 dollars. I told them i just had the same thing done to mine in Dallas for $150.00. They stated thats what they charge. I hung up on them and called Ferguson GMC and i told them what i wanted done and he said no problem that it will be $150.00. Highly recommend Ferguson if you are in the Tulsa area! Jeremy Doll

Had a great experience with salesman Cody and the team. They got me in the truck I wanted for a…read morevery fair price. Also fixed the tailgate dents on it even though I was going to purchase it with the damage. Probably 1500 dollars in damage they fixed and they didn't even have too! Overall would recommend this dealership! A+.

Very happy with the car I bought from this location. They have a drop off service location, which…read moreis a life saver in emergencies and on the weekends. The team has always been extremely nice to me. Even had the pleasure of running into the owner, great guy. Will be

Looked at their Blafk F450 for sale 2017 in good shape. Absolutely near enough as to make no…read moredifference bald tires dont let them lie to you otherwise. Still no wiggle room. Quoted me the OTD price which changed, never really broke the numbers down as to how they got where they did. Every financing app I used said one price but there's was 100 dollars more. First quoted 15% (mid 700 credit score, 6 figure income I might add) second was 11.5%. Presented the 15% like it was a gift. Thats $27k over the life of the loan bud. Only the uneducated would take that. Kyler(sp?) was nice, after applying for financing the 2 to 3 hours between texts was annoying. Didn't really feel valued and when my requests to help make the deal were met with " we can find a cheaper truck". Buddy I can buy the truck, I just refuse to overspend on a 9year old truck. What started off as a good price quickly factored into 9 11k in TTL (Texas), travel, Tires and who knows what else. Never gone from so excited to so disappointed

Going to start this off by saying that until recently, I had never had a bad experience at a Kia…read moreService department. My experience started off at the other Kia dealer in Tulsa--Midtown (Highly advise staying away and instead bringing your car here to Ferguson). Midtown gave me the runaround for months, filled me with false promises, and sent me home time and time again saying everything was fine with my car. I had multiple misfires, and all they could do across three visits was sell me spark plugs, replace/swap coils, and then circle back to try to sell me spark plugs again (after just 7,000 miles). Ultimately, I was left with a dusty, bird-feces-covered car that had been parked and forgotten about. They claimed they couldn't replicate the issue--but somehow had no problem giving me a separate list of $1,500 worth of other recommended services. I'm not a car guru, but I learned more than I'd like to admit thanks to the lack of service Midtown Kia provided. Fed up and completely irritated by the disregard for the state of my vehicle, I came to Ferguson Kia--prepared for the worst. At that point, I had lost all faith in Kia. I am so thankful and happy with how Ferguson Kia handled my vehicle. I explained my experience with the other dealership--they listened, took note of what had already been checked, and acknowledged the issues I was still having. I'll be honest: they promised to take care of me and look into it, but at this point, I didn't believe them. However, Anthony, my service advisor, was amazing and professional (even with all my questions, doubts, and lost faith). They discovered a major issue with my engine, and he quickly got a replacement--100% covered thanks to Kia's 10-year/100,000-mile warranty. Thank you to Anthony, the service manager, and the technicians for doing a thorough job and not just going through the motions. Thank you for restoring my faith in Kia

Wow, I went to Ferguson Kia dealership last month because I had two nails in my tire and they…read morereplaced the tires. I had a terrible experience that day. Yesterday my back driver's tire went down to 25% which tells me there's another nail in the tire. Brought it to Hibdon tire place and the nail is on the shoulder so of course I'll have to get a new tire but they showed me the tire had already been plugged. They sold me used tire. I am beyond upset. That was a horrible day. That was a horrible experience. I will never go back there ever again.

In my opinion, the car/SUV/truck sales business in Tulsa and Broken Arrow is long overdue for a…read moremajor overall starting with treating the customer with dignity and respect. I was in need of a car so I could visit my wife who was hospitalized with major health issues. I informed the Qualified Value Auto Sales car sales "professional" of this and together, he and I looked over various cars on the Quality Value car lot. I located one I liked, so he and I took it for a test drive. After we returned to the Quality Value car lot, I asked if he had the title for this particular car. He looked through his desk and was unable to locate the title. He said he would need to speak with his manager and would get back to me. A few days later I received a phone call and was asked to participate in a three way phone call with his manager. I made the call and asked the manager when he thought they would have a marketable title in hand. He said he should have the title within a week from DMV and that the title would have their Qualified Value Auto Sales listed as the owner. I asked to please have your salesman call me as soon as the title arrives. They said they would call me when they had the title. I waited and waited and there was no return phone call. So, one evening I went over to the Quality Value Auto Sales lot, looked around carefully and noticed the car was missing. I then called the next day and asked the salesman about the car. He said they had just sold it to a customer for cash. The hospital required me to be present so they could get my authorization for various procedures they wanted to perform on my wife. Quality Value Auto Sales actions left me in the lurch.

I based my purchase on the record of seemingly good reviews. I bought a 1998 Jeep Cherokee XJ on…read moreMarch 12th, 2022. I paid twice the book value for this vehicle, for a few reasons. 1. It was in really good shape for the year. It was clearly garage kept, and it was also the exact model and year I had been searching for. 2. I was told by the two salesmen who work there, that the jeep was just recently serviced with all new fluids, new shocks, coils, front a rear diff fluids, etc. 3. It was claimed to be a one owner locally owned vehicle (however there were actually two owners because the owner of the car lot registered it and drove it for 6 months, even though I was told they just got a jeep 2 weeks prior to me coming in) 4. These jeeps have become hard to find, and if you can find one in original form, in good condition, they are worth more than book value states. I did my due diligence and checked the jeep inside and out, and visited the lot more than one time going over the jeep. I discovered the AC did not work, and they claimed it has always worked. I took it for a test drive and everything seemed fine. I asked for a detailed list of all the things completed when it was serviced, and they backtracked and said they couldn't remember what all was done. When I came in to buy it, one salesman said the price was firm and impossible to improve on, however the other salesmen had already told me he would take 500$ off the asking price. They honored the 500$ off. I drive the jeep home and felt very pleased about my decision. Today is March 16th. 4 days have gone by, and 50 miles since I left. I have a huge puddle of coolant in my garage. I have traced it to the water pump. However Thin is 150$ fix and a weekend of my time. So not a deal breaker as it's an old jeep and likely the original water pump. However, the rear end has developed a bad whine. I took it to a local shop and they pulled the diff covers off. They determined the gear oil is completely burned and destroyed, as are the gears in the rear end. So after 4 days it has become unable to drive and the cost for new ring and pinion gears, oil, bearings, etc, is around 1,500$. Obviously this is very upsetting. I reached out to the salesman I worked with. I explained the situation and asked if there was anything they could do. Hoping they would offer the customer service to either have the mechanics that "just serviced" the jeep, repair this. Offer to cover a repair from my mechanic, or at least offer to split something. They did not. They told me all cars are sold as is and told me they could forward me the as is paperwork again if I lost it. They completely ran away from any costumer service once they had my money in their hands. I will not work with these guys again and if you have the ability to buy from another small local dealer here in tulsa I would highly suggest it. I'm reasonable and I understand it's an older jeep and of course it's not perfect. That's where the AC leak and water pump leak fall into. However, when I pay double book value, for a jeep, I kind of expect the to not have to add a few thousand more on top of it to make it drivable. Even if this was preventable, I still expect a dealership that prides themselves on customer service, to step if and offer some sort of help. Not tell me to kick rocks.

I had a very disappointing experience at Ferguson Superstore in Broken Arrow. I visited to purchase…read morea vehicle and was misled by the salesman, Daryon, who made promises about details and vehicle condition that were not fulfilled when promised. Despite agreeing on a windshield replacement and a premium detail the vehicle was neither properly detailed nor had the windshield replaced the day of pick up. The dealership had 1 week to complete the items because I had an upcoming vacation. Daryon became irate when I expressed my concerns and dismissed me, even though I had a clear agreement. I had to return to the dealership multiple times, where I was met with more unprofessionalism from Daryon who at one point raised his voice at me and Rob from finance had to ask him to Leave 3 times before he finally did. Rob ultimately got me connected with Manager Keegan was the only one to handle the situation appropriately. It's clear that Daryon will say anything to close a deal. I sincerely hope Ferguson takes customer service more seriously than their sales targets. Because no customer deserves to be lied to and treated this way. Be cautious when buying from here, as the promises made may not be honored. The vehicle still has a terrible smell. There are more details I have left out and would love the opportunity to discuss those details with a leader at Ferguson. On a positive note, Brian S, Keegan, and Rob were helpful. Daryon, however, needs a serious lesson in integrity and customer service. I love the vehicle, but the experience was awful.

Bait and Switch don't Waste your time with Josh or Chuck. If u see a vehicle that's a good price…read moreit's already sold but they will tell you they have it and the next morning when your scheduled to test drive it's gone. They emailed me at 6:18 pm and setup a appointment the next day they emailed me and said it sold at 6:30 pm but they have a few more similar of course they were way more expensive.

I have owned 6 Subaru, dealt with many service departments, but this one is the worst. Told one…read moreprice and it was doubled when I went to buy the item. I requested the earliest time slot and service scheduled me for a 7am slot,. When I arrived at 7am, I was told the glass tech doesn't come in until 9:30. They just "expected" I was leaving the car all day. Then what is the reason for scheduling an appointment? Going elsewhere for service.

Excellent service. Recently got my Forrester checked out. The waiting area is very nice and has…read moresnacks along with coffee. Thanks to Mike Ferguson for keeping me updated and coordinating my car checkup. This is the best experience I've had as a single woman getting my car checked and serviced. Won't go to any other dealer. Trudy Denis

Bought a car 3 months ago and was told it would need an oil change soon so I take it to multiple…read moreplaces and they won't touch it finally I take it to ford and they're telling me I will need to replace the oil pan and gasket and they tell me to call the dealership I bought it from which was Friendship Auto. I call them and the owner/manager/only employee tells me I'm over dramatizing the situation and that it's not hard to fix it which I understand but not everyone has the time to sit around and fix pre existing problems on their car. I wanted a reliable car not another time and money pit, I was just blown away by the unprofessionalism (it's like we got your money haha),,, would recommend doing thorough extensive research on the vehicle you want to purchase from Friendship Auto Sales

I bought 02 cars with them and I will buy again because the prices and services are the…read moredifferential of that store.