The girl behind the front desk that greeted me was very kind and sweet. She helped me check in and…read moresat with me until my technician called me in for my service. This was my first time trying a laser facial and it was so relaxing. My tech explained everything before doing it and I purchased a package for 3 additional ones.

I give this location 5 stars for today's visit-- only…read morebecause the staff from the Scottsdale location were working here today. They are so lovely. However, my overall experience has been highly mixed, so it's 3. I would have rated this location 1-2 stars just 6 months ago. The Scottsdale location's customer service and professionalism really saved my business with them. Just understand this is the same company, different locations, and I've had drastically different experiences at the 2 places. Full disclosure, in the past with the regular front desk staff at this location I've had issues communicating with and I almost cancelled my subscription until I realized I could do my treatments at the Scottsdale Quarter location. I have them rated as 5 stars in Yelp. I go there usually for monthly treatments even though it's farther away from my house. I will rate this location right down the middle due to the mixed experiences here. Today's visit was great. The nurse giving my resurfacing treatment was fantastic and the front desk staff were wonderful. If I have to come back to this location and it's unpleasant or unprofessional with the front desk staff, in any way, I will update my review. ** Just be very aware that you cannot be late at all, they will turn you away. Doesn't matter what the circumstances are, they are strict about this. It creates a level of tension that I think is unnecessary for an expensive spa treatment. Obviously no one wants to be late, and I strive to get to appointments 5-10 minutes ahead of time. But just know if this happens to you, they will not work with you. I was 8 minutes early to my visit today. They tell people to arrive 10 minutes early for their appointments. In order to make sure you find it easily if you're new coming here-- Park next to Cheesecake Factory and walk towards Love Sac or Tempur-pedic. It's right there. I am trying to save you time from walking around the entire shopping center.

Last year I moved to Phoenix. I had been interested in microblading for a while but was concerned…read moreabout finding the right aesthetician to do them. I happened to compliment a coworker's brows and she admitted she had gotten them microbladed at Sage Organic Skin Care. I booked an appointment immediately. I am obsessed. Amber does a phenomenal job. She is clear about the process, honest and direct. I appreciate it and while she tried to downplay what I should expect, she exceeded all my expectations. Amber is an artist. Until yesterday, I had only gone to Amber for my brows. Yesterday I had a facial. It was amazing. My skin looks today. I'm rocking the no make up look. It was so relaxing, I seriously left feeling like I was tipsy . You can ask Amber about that. I also asked her to bring @human.todd with her (check him out on IG) so I could really chill and enjoy the facial. She obliged. My entire experience with Amber and Sage Organic Skin Care has been fantastic. Amber and I always manage to have some sort of hilarious conversation and I leave feeling . Every time my mom sees me she says "those brows though!" She notices and so have other people. You know your aesthetician is legit when people are noticing. Check out the photos of me and @human.todd and see for yourself.

Amber is truly amazing and will make your skin glow like a baby!! She has a relaxing vibe and clean…read moreyet comfortable atmosphere. Definitely recommend her services, best in the business!

Highly recommend Arcadia Wellness! I am always greeted with a smile and made to feel welcome from…read morethe moment I walk in. I always see Chesney, and she's amazing--professional, knowledgeable, and always up for the challenge. I also appreciate that they never try to upsell me or pressure me into additional services. The care and customer service are consistently excellent. I highly recommend Arcadia Wellness to anyone looking for a great experience!

Arcadia Wellness is fantastic. Sarah, the owner, is incredibly thorough and truly takes the time to…read moreunderstand what you need. You never feel rushed, and it's clear she genuinely cares about her clients and the quality of care she provides. The space itself is beautiful, calm, and exceptionally clean, which makes the whole experience even better. It's the kind of place where you immediately feel comfortable the moment you walk in. If you're looking for thoughtful, professional care in a welcoming environment, I highly recommend Arcadia Wellness. Sarah has created something really special here.

Facials were kind of intimidating to me before Hi, Skin. I had the most amazing esthetician, Alexa,…read moreand she fully converted me. It's a fun experience and I feel like I'm glowing afterwards. I appreciate the experiences I've had and the skin knowledge the girls here have shared with me!

The whole open community aspect of getting a facial would be something to get used to. I'm used to…read moremore of a spa like environment and for the price of their facials ($150) I would expect a higher end experience, not sharing a seat just like a great clips or barbershop. The facial massage is excellent but they no longer offer mini treatments or packages so the only way to get a facial massage now is to book a full one hour facial.

I had a great experience with Amanda! I did get a lash lift for the first time and I love the…read moreresults. It is also a very relaxing environment. Will definitely rebook! So glad I found her studio.

Amanda is incredible, there is no one better in all of Arizona for facials and lash/brow services…read more I travel frequently and often forget to book my appointments ahead of time -- somehow, Amanda manages to always fit me into her super busy schedule. She goes out of her way to accommodate a tight turnaround by working miracles. The other incredible thing about Amanda is that she's an absolute perfectionist and won't be happy unless the exact desired result is achieved. I once wasn't able to stay for the full brow appointment, not giving Amanda time to clean my brows up and she followed up with me and asked me to come in, free of charge, whenever best for me, just to finish the job perfectly. There is no one more experienced or knowledgable in the Valley, Amanda is elite.

So I'm sitting here on my couch after leaving Jennifer and really just feeling grateful. If you…read morehave skin problems, Jennifer is your girl. Not only is she knowledgeable but she is awesome to talk to! I've struggled with acne since I was in high school and I definitely have some discoloration from picking at zits (how can you not though???). Getting extractions isn't pleasant and the light chemical peel isn't my favorite 45 seconds (beauty is pain am I right?) but OMG, my skin feels better and looks better. I've noticed less intense breakouts and I'm super excited to see my results in the upcoming months!!

Jennifer is so talented. She's not pushy and doesn't try to sell you a bunch of products…read more Personally I have hormonal acne and she's been able to really help clear out a lot of my clogged pores and give me some advice that has helped me make a big difference in my skin. Huge thing for me is that I was having trouble finding someone who would do all the extractions I needed and Jennifer didn't back down from the challenge. Can't wait for my next appointment!

Obsessed with Define! I have been to numerous Medspa business, facials, and other treatments…read more McKenzie is the only aesthetician who actually listened to me when I said I have very sensitive skin. She performed a hydro facial and did some other great things to my skin. I was glowing for days and did NOT get dry and flaky. She suggested a serum to help with my redness on the cheeks and I am one month in and it's actually working! I am returning in a few weeks to see her again for another treatment. As we get older we have to undo all that we've done to our face and I am so glad I was referred to McKenzie at Define Beauty!

I went in for a microneedling session after seeing a promotion, and the experience was really…read moredisappointing. The assistant at the front was kind, but once I was with the provider, the energy shifted. The numbing cream was only left on for about 10 minutes, and when the treatment started, I still felt a lot of pain, which made me feel like the products or timing were not great. The actual microneedling itself was very short, maybe around 10 minutes, and she did not even cover my entire face, even though I expected a more thorough session. On top of that, she spent a big portion of the appointment pushing product packages and a membership instead of focusing on the treatment I was already there for. The attitude and overall customer service did not feel professional or caring. I would not recommend this place based on my experience.

A girlfriend referred me to Adriana a couple of years ago for permanent eyeliner. I am so glad she…read moredid! I was nervous as I wanted it to be subtle, but Adriana nailed it. I am thrilled with the results! After learning about the other services she provides, I have continued to go to Adriana for spray tanning. She is quick, yet thorough. Adriana is sweet and very professional. You will be happy no matter what service(s) you choose!

The BEST facial in town, hands down!! I have been a member…read morewith her studio for a year and a half and I am so glad I was referred to her. The service she offers is compared to none, her prices are extremely low for the amount of TLC she gives my skin. I can't say enough great things about her and her services. I recently got a chemical peel and my face is glowing!! You will get the best facial you have ever had here, I highly recommend Studio Adriana!!

LOOK NO FURTHER & JUST BOOK HER!…read more I've been seeing Bonnie for about 7 years now for my skin concerns every time I go through a season of changes when it comes to texture, roughness and dryness because of the weather in AZ. When u live in the desert, Crustiness and dryness is always an issue *First off, the spa itself is gorgeous. Very clean, calm and inviting for women and tired moms like me who want to treat themselves to a self care day. Bonnie has created a studio where you get all Relaxed and pampered before you have a massage, facial, microdermabrasion or chemical peel. I went in and booked multiple services with Bonnie in the past and let me tell you, Iam skincare junkie myself and super picky about who touches my face. SHE IS AMAZING! The way she cares for her clients is top notch and I can't even compare to other spa places that I've been before. Her Spa carries a variety of medical grade skincare , and is also very comfortable in size & very cozy. Hello heat warmer temp on the BED! Sign me UP! ( come here to UNPLUG and get away from your 99 problems) Bonnie listens to all your skin concerns & used just the right pressure and nice slow tempo throughout my treatment. I really appreciate how she didn't just dab on a cream, but artfully applied and removed the masques and has a custom step by step routine with cleansing, exfoliating and moisturizing. My face was glowing when I left and I know I will always Book and come back! I wish it wasn't a 35 min drive or I will be coming Bi-Weekly! She truly has healing hands! Overall good energy and positive vibes here. This picture was taken right after I got my Hydrafacial Immediate results speaks for itself

With the wedding being 8 months out, I found myself trying to prep by finding my favorites in…read moreArizona. Favorite nail artist... favorite hair stylist... etc. Well I found my favorite aesthetician! Bonnie took her time, made me feel comfortable and left me with beautiful dewy skin. We set up a game plan for the months leading up to the wedding and I'm feeling confident! Sooooo confident that I left a no makeup, no mask video on my insta page to show the outcome of one Hydrafacial with Bonnie. Ps- this is not a paid ad, simply a happy client

This was my first visit to the Arcadia location and it was just as pleasant and lovely as my other…read morevisits to the Desert Ridge location! The front desk staff were extremely inviting and offered me a beverage while I waited. My injector, Jamie B., is amazing! She listens to all of my concerns and gives me plenty of treatment options. Plus, she is mindful of cost. It's super comforting to know that she's not only looking out for my face, but my wallet, too! 10/10 recommend!

I get laser hair reduction with Allison, and she has been so great! She always makes sure I'm…read morecomfortable and answers any questions I might have. They have this cool machine too that blows cold air while she does the treatment and it makes it basically painless!! The whole office is absolutely gorgeous, and the girls at the front are always so kind and fun to be around. I look forward to getting a tea at AJs next door, and going to my appointments. I can't wait to try more services!