LI locksmith in Hicksville has been operating for years. Parking is in back off side street. Note: their hours as they close promptly at 4 pm. Guys have always been friendly and tried to help me with my needs. They make keys and have a variety of bricker brack for sale as well. read more

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If you need anything done, ask for Mike. Great customer service. Very helpful, quick, and efficient!.

I guess I should have read the reviews before calling them! I am saddened that I allowed them to rip me off. I called for pricing initially and ended up spending $300 for a door handle that wasn't necessary for me at all! read more

Got run off the road by one of their trucks today while I was in the driveway of the cerebral palsy center in Roosevelt picking somebody up. The company van was driving very recklessly using the driveway as a turn around and I believe had I not gone partially up onto the sidewalk, this van would have collided with me. I immediately called the dispatcher and he gave me the run around saying, "Oh I will get right on top of who this driver is and will get back to you". How are you getting back to me if I called from a blocked number and you never took the time to even write down my telephone number because you were too busy rushing me off the phone. I highly advise to never use this business for any work or purchase any products here. read more

LI Locksmith & Alarm - Never ever use this awful company or buy any of their products!!!! - Keys & Locksmiths Near Me - Hicksville, New York

A small store on a busy strip running through Hicksville. It is, however, well stocked for keys and locks. There have always been at least two guys working behind the counter, so the lines always move when it gets busy. It is the only locksmith in the area, and while the Benjamin Moore down the road claims to "make keys" they had about twenty keys they could do when I went in, none of which I needed. Don't waste your time there. LI Locksmith closes early on Saturdays, so call ahead to be sure they are open. read more

I am not one to complain, but we had a terrible experience with Long Island Locksmith. Have used them many times over 40+ years. The did not follow through scheduling appointments. Just showed up at our house anytime whenever the wanted to. Took 3 times to repair a simple lock. The agreed price was not honored. I would think hard and long before doing business with this company again! read more

Be aware of this company Saw this company on the internet, as it was close to our new house we thought it make things alot easier getting our locks changed so we went in to see them John seemed friendly enough and was helpful, as i had done my research already i knew what i wanted. Told him what i want he made some suggestions that made sense, he told me he would order the parts and then i'd pay when they arrived. A few days passed and he called to say the parts should be in on the next day, ten days after i didn't hear from him so i said to my wife this guy doesn't want our business let call someone else she told me give him a call so i did spoke to john again whom is now telling me he wasn't the one that ordered the parts and that he would speak to the guy and get back to me that was six days ago. John also wanted us to go with a way in witch his company would be the only company able to cut keys for my locks witch we decline to have. Take your business elsewhere this company obviously doesn't care about its customers or potential ones. read more

My boyfriend walked into this place to upgrade one of his locks. Rob ordered a MulTlock cylinder set for just like $100. He asked for cash up front and said it would arrive in a few days. My boyfriend went there on Friday. They said it's unavailable and would arrive on Monday. Guess what happened on Monday! There was no lock! Rob made my boyfriend wait for no reason! Dont go there unless it's in stock, ready to pick up!! read more

Would never use this locksmith again. Went in to pick out locks for a Job that was being done. Was helped by John who seemed like a nice guy. Asked John to write down all the costs associated with the job. He neglected to write down the labor costs (I assumed it was in the lock pricing). I called after the job was done and now I had to pay an additional price for labor just to tell them I was not made aware when I was in. I spoke with a manager,Tony, who was extremely nasty, aggressive and loud as soon as I stated what happened. He never once tried to hear what I was saying, just kept saying things like "what do you think we work for free" and "you were told". Never dealt with a company with worse customer service. Save yourself aggravation and use another locksmith. read more

I went to their store for a problem with my car ignition and was told it was a 10 min job but the guy behind the counter said he didn't have time to do it today. even though it was 8 am so i was told to come back at 730 the next day just to be told by a different guy to come back the next day. i gave them the benefit of the doubt and came back for a third time and guess what the first guy i spoke to said he was just to busy to do a ten minute job. i went to Top lock in levittown and was taken care of right away. I would never go back to Long Island locksmith read more

DO NOT USE THEIR SERVICES!!! THEIR STAFF STOLE MY BRAND NEW CHLOE SUNGLASSES!!! I accidentally locked myself out of my apartment when I was planning to go out. So I called them and asked for help. At first, they said that for them to come out they would charge $40 and their charge for the service depends on the locks. It took them 30 mins to come, which is reasonable. The guy came to my apartment first looked at my lock and ask for $250!!! $250!!! I am not dumb. By this price I can replace the entire door!!! At the end they lowered the price to $120 and asked me for cash. I agreed. The service was okay, but I couldn't believe that guy took my new sunglasses when I went back to my car to get cash!!! It was only two mins!!! I put my brand new sunglasses which I want to return by the door. I went straight to the store after he fixed the door and the sunglasses is missing in the box!!! I checked before I locked myself out and the sunglasses was in the box!!! I couldn't think anyone who could take my sunglasses besides that guy. It is a $300+ plus sunglasses!!! I just signed up to warn everyone who want to use their services, BE CAREFUL!!! If I can give a zero star I will do it. They are lying thieves! read more