Mark was great. He came out to give me an estimate and diagnoses the issue with my dishwasher. He…read morewas very informative and let me know what the issue was. Sadly it would cost more to replace the board than for to replace the dishwasher that was 15 years old. Mark just confirmed it was a good idea to replace the dishwasher. His honesty was very helpful. Will definitely use Fuse again if the need arises.

We had a washing machine that developed a problem, was thought to be one thing, and then might have…read morebeen something else. I replaced a part thinking that would fix it but Fuse came out and solved my problem beyond what I expected. I will certainly be using these guys from now on, well done gentlemen, well done.

If you want an antiquated, poorly managed company to service your appliance call this company…read more VERY RUDE customer service. They only take checks or cash. I couldn't even get past the initial phone call to make an appointment because she hee-hawed around and apparently could care less about my issue. Internally the left hand has no clue what the right hand is doing. You would be better off looking up a DIY video on YouTube because these clowns are at the circus.

As always, Ken and the team at Tri-County Appliance showed up as promised, fixed our washer/dryer…read moreafter a thorough cleaning and inspection, and charged a very reasonable fee. Excellent service, very nice people. I wouldn't think of calling any other company.

I contacted Blue Mountain Refrigerator Repair about our 17 year old frost free upright Whirlpool…read morefreezer that gets ice buildup at the bottom. William provided an appropriate response time. He then texted me when he was 30 minutes out. He arrived on time, I explained the problem and he clearly advised the repair charge. He then proceeded to check and repaired the issue. I highly recommend William for any and all freeze/refrigerator repairs at a reasonable price.

From the owner: Local Refrigerator Repair in Pigeon Forge, Sevierville, Gatlinburg and surrounding areas…read more We gladly work with your cabin guests and cleaner's schedules. Residential & Rental Homes (Long term and Short Term)

One word ... RESPONSIVE! Not only did Kenneth (Kenny) know exactly what the problem was based…read moreupon our description, but he called us, near-immediately, offering to come out the same day! And, his pricing was very, very fair. Kenny is, now, in my Contacts List -- and will, definitely, be receiving return business AND referrals from us!

Excellent feedback and follow up. I contacted several places at once to look at my washing…read moremachine. Malone's was the first to respond, saying what he thought the problem was and could come out in the morning! Kenny diagnosed the problem, ordered the part and was back in a couple days to install it. I cannot say enough how pleased I was with the whole experience ! I would definitely call them again and recommend to others. Prices were/are extremely reasonable. They're out to do a good job for you - not gouge you for the money!

Everything about this company is top notch. Nick reminds me of one of those old fashioned repairmen…read morewho you don't find anymore, which isn't surprising given that he grew up in this business under his dad. He was thorough and knowledgeable and very fast. Especially if you have an older appliance like we do, and you want to keep it running, I wouldn't go anywhere else. Highly recommend.

We called Nick about our gas oven that stopped working this morning. He has already been here (same…read moreday) and it's repaired! Amazing response time and excellent service! Very nice guy and also taught me how to take the oven door off! We would HIGHLY recommend! It's such a wonderful surprise in our current world to find someone who still cares about their job and provides great customer service!

After a year's worth of battling with customer service and the lowest bidder for repair jobs, I…read morefinally called Cutting Edge. He gave an approximate 3-hour window (not 8:00 AM to 5:00 PM), assessed the situation and fixed it promptly. If THOR would raise the paltry wages they offer for their repairs, maybe they would get good quality, knowledgeable technicians. Prices are reasonable.

Cutting Edge Appliance Repair doesn't cut it. My refrigerator stopped working Sunday evening, I…read morecalled them Monday morning and they said they would come out between 11 and three on Wednesday. They never showed up they never called. They never answered my calls. They never responded to my texts. They are completely unprofessional, worthless. Don't waste an attempt to get them to help you. I would give them zero stars, however, this service requires you to enter a star rating.

I needed same day service on a refrigerator. Ivan and Protech worked me in at the end of his long…read moreday. I am so impressed with the service! Ivan is very knowledgeable and courteous. He explains and shows you the issues as he goes. He did not just blindly replace parts. he actually repaired the existing parts and electronics that could be repaired. I highly recommend you give him a try. Protech will be my appliance repair service from now on. Refreshing to find a company you feel you can trust and rely on.

I needed repair to my refrigerator. My ice maker was not making ice. After several diagnostic…read moretestings I was told the control panel and ice maker needed replacing for $950! On top of that, I found my hardwood floors were badly scratched from the refrigerator being pulled away from the wall.