Our technician, Nate, was able to check on the problem with our stove the day that we called it in…read more He conducted a thorough inspection and determined the issue with the digital unit. We had only had our Samsung for two years, but the control board was damaged. He informed us that it was a fault in the design as it lacked a filter to protect it from loud noises and heat. He placed an order for the part and was back within a week to replace it. All work was completed quickly and efficiently. The cost of parts and repairs are high, so in future, get the three year warranty from Lowe's! East Tennessee Appliances did a great job and are very professional.

I have been looking for a good appliance repair company and they didn't disappoint. They fixed my…read morewasher and helped me with my dishwasher. I will definitely call them again. I also thought the cost was good.

One word ... RESPONSIVE! Not only did Kenneth (Kenny) know exactly what the problem was based…read moreupon our description, but he called us, near-immediately, offering to come out the same day! And, his pricing was very, very fair. Kenny is, now, in my Contacts List -- and will, definitely, be receiving return business AND referrals from us!

Excellent feedback and follow up. I contacted several places at once to look at my washing…read moremachine. Malone's was the first to respond, saying what he thought the problem was and could come out in the morning! Kenny diagnosed the problem, ordered the part and was back in a couple days to install it. I cannot say enough how pleased I was with the whole experience ! I would definitely call them again and recommend to others. Prices were/are extremely reasonable. They're out to do a good job for you - not gouge you for the money!

I have made 4 purchases ther in the last 5 years. Each time I was treat with appreciation and…read morehelped with all my questions. Their delivery has been as early as the same day to 24 hours later. No place around here can beat that! quality has always been good.

We bought a recliner from Lovin's but it has issues right away. When I called to have a repairman…read morecome and look at it they said they would call their repair people to set up a time to come. It took weeks and several calls to get someone here. He took the chair apart and said he would try to order new parts. The repair company - Furniture Pros - is not local. We heard nothing for weeks, weren't even sure parts WERE ordered. Several calls to Lovin's and emails/calls to Furniture Pros and finally parts were shipped to us. Then we had to schedule a time for repairman to come. They just tell you what day, no time frame. He replaced ALL the mechanics in the "new" chair. So much for product quality control! Every time I called Lovin's they said all they could do was email someone, they didn't have a phone number. Will never go back here again, and neither will our relatives!

This place has been upgraded it really nice now..... they have staff..... great place to work at…read moreonly things is the pay rates still not poor but it's still don't pay bills

1 Star -- Home Despot of Disappointment…read more Let me paint you a picture. I planned, budgeted, scheduled, and prepped everything for a project -- only for Home Depot to waltz in like the three-ring circus of incompetence and absolutely nuke my timeline. They showed the product in stock. I repeat: IN. STOCK. So I ordered. I paid. I waited. And then the "Oops, guess it's not actually here" email came like a middle finger wrapped in corporate laziness. Now my entire project is on ice for a week. A WEEK. Because they can't manage a basic inventory system. It's like someone gave a potato Wi-Fi access and put it in charge of the website. Customer service? About as helpful as a wet tissue in a grease fire. You get transferred 6 times just to be told to call another store that also doesn't know anything. It's like being gaslit by a team of confused robots. Home Depot, thanks for nothing. You're not a home improvement store. You're a soul-crushing time vampire wearing an orange apron. Avoid this place unless your kink is disappointment and your love language is delay.

I'm not at all surprised at this place has terrible reviews. I was looking for a dolly and the…read morewebpage said aisle 53. I opened up the maps and it didn't show an aisle 53. So I went out to customer service and I asked them where aisle 53 was and showed them that it didn't show it on the maps. The girl said she wasn't sure and she would check. Sat there sat there sat there. She finally asked somebody else who worked there and the girl said oh we don't have those. I said yeah you do it says you have a bunch in stock in aisle 53 but the map shows that there is no aisle 53. She says oh I think that it's out in the garden area. So I go in the garden area I find the dollies in a different aisle than where they're supposed to be. Grab it and then go look around for a storage tote shelving. I waved down one of the guys who works there saying that it says they have eight in stock and showed him but it doesn't say what aisle it's on. I said I would think it's in this aisle, aisle 36 because it has other shelving units in it. He was unsure so he looks it up and says that it says they have eight so they probably don't have any. He looks around in the aisle and says oh it's at the top, someone with the pallet machine will have to take it down. I said OK that's fine if somebody able to grab me two and put it in my vehicle for me because I can't physically do it. So he goes to the next aisle and goes to the two girls that are chitchatting and laughing with each other and telling them that a customer needs their assistance. He says that they have to do something and it'll probably be a while until they can help me. So in other words this store does not give a crap about any customer or about helping them. Then I go to self check out... Three employees screwing around chatting with each other not giving a care in the world about any customer that pays their paycheck. I'm a disabled veteran and not one of them offered to help me lift anything from my cart into my vehicle. So I bought that and I'll be going to Lowe's for the shelving

I contacted Darrell's Appliance Sales and Service (located in Rutledge) to fix my washer. I could…read morenot have had a better experience! Darrell arrived when he said he would, took time to teach me about the washer (as my issue was really operator error), and leveled the machine for me. AND THEN HE CALLED BACK TWO DAYS LATER TO MAKE SURE EVERYTHING WAS WORKING OK! I will definitely call Darrell again and will pass his name to my neighbors!

Fixed outside ac unit. Technician keep me informed on…read moreeverything he was doing and each problem he came across. He informed me of the cost as he went along. Was really thorough and thoughtful. Appreciated all the work he completed. Highly recommend.

From the owner: Get a FREE estimate on system installation or replacement. FREE service call with appliance repair!…read moreFast, reliable service you can trust! Discounts available. Call now!

I have front loading machines that were stacked at my old home. I bought pedestals for my new home…read morebecause I placed them side by side. My oldest son proceeded to help mom and place the machines on the pedestals for her. Well he did it all wrong and I had to call Patriot App to fix it. It was bad. I swore there was dragon slaying happening in my laundry room. It was rough he had to get the washer off the pedestal with its rubber feet, lay it down on its side, attach it to the pedestal, and prop it back up. Sounds easy, but keep in mind it is a 300-400 pound awkward big box in a small laundry room. He did this without any bumps, nicks or scratches to my machines or floor. Awesome job! Thank you

From the owner: We repair most major brands. We make ever effort to provide local, affordable and dependable…read moreservice and installations. We are currently a home based business which helps keep over head cost down and allows us to pass the savings on to our customers but due to that we do not have walk in service available at this time. We also offer extended service hours (upon request) to accommodate a busy work schedule. Please feel free to reach out with a call or text . We will be pleased to help you.