Biggest Ace that I think I've ever seen. This store has the normal Ace Hardware side and then it…read morehad a Hallmark Card section, huge housewares area, and a garden, camping, toys and games and pet section. There also was a Halloween display with everything for decorating. It took an hour or so to go through the store. We found many items we needed. They also had the biggest kitchen items/gadget hanging wall that I've seen-maybe bigger than the specialty home stores. Everything was neat and clean. There were workers around that were happy to help you find things. The young man that helped me was very nice and pointed out things that I may not have noticed. I recommend and would definitely go back to the Ace. Checkout was fast and easy. Although, I did pass the gauntlet of candy before getting to checkout. They had lots of goodies!

Stopped by Ace in Durango again and Chris saw me right away, called me by name with a big smile and…read moreasked me how I was enjoying my new Ego snow blower, which I absolutely love. I even got a credit on my electric bill. Then he helps me find everything on my shopping list, along with an new Ego lawn mower with a huge rebate discount and a ton of info about Ego kit discounts. This is the BEST customer service I've experienced since I moved to Durango, last year. Thank you Ace for hiring this guy and thanks again and kudos to Chris !

I have a reward card with Ace Hardware and purchase frequently as we are building our home and it's…read morepretty much only hardware store around. I went there today for potting soil. There was a reward for a percentage off on my app. Great, went to check out and I can't use it because I was told by cashiers Ace won't make money on the item. Not sure if that's really true, I don't know but if I have a reward, it's because it's earned for frequent shopping in the store, but any reward you get you can't use them on sale items. That's dumb, seems like many things are on "sale", yet the prices are still high! I wish we had a Lowe's/Home Depot in Pagosa Springs. They have lost my business and will travel to Durango from now on for items.

I would give it zero if I could!I bought a 600 dollar solar gate opener!It took three hours to…read moreinstall!Did not work called mighty mule gates and they tell me the opener was manufactured in 1990?Call ace said bring it up full refund!Pack it up take it in and met some kid Manager!Said no and called the police to trespassed me for life!I have lived here for 30 years!Absolute rip off store!Buyer beware!

incredible store.. great selection.. they seem to have everything you might need, which is good…read morebecause Durango is an hour away

Small Store but fully stocked. If you cannot find it here then you probably don't need it.read more

I go to the garden center at 9:30 am on a nice day in the spring to get garden soil and compost and…read morethe register there is closed and the gate is locked. So I go in main door and back into garden center dragging the flat heavy cart. I get about 10 bags on the cart, about 300 pounds or so and have to drag it all the way to the opposite side of the store to pay for it. Maybe when you go you'll get lucky and the garden center register and gate will be open and an employee will offer to help. I probably will shop elsewhere next time.

The store website is extremely user friendly and quickly gives reliable information. The easiest…read moreonline experience I have had.

Ponderosa has helped me many times as I needed a lot of items as we build our new store, Everyone…read morehas always been helpful and treated us well. Some times the wood selection can be a bit slim but we are in a remote area so I fully understand. I will always use Ponderosa for our Lumber and hardware needs.

Ponderosa Lumber is like a mini-Home Depot. But, they have people that care about their customers…read moreand the needs that bring them into the store. They are always very quick to have a customized solution that really fits. While I was there today, I observed a customer placing an order for cabinets. She was telling the sales person that she had purchased everything to build her home from Ponderosa Lumber Company. As she shared her experience with the sales person, you could tell she was very proud to have said she had the help of Ponderosa to build her home. When you shop at Ponderosa, you will find what you need and leave with a new set of friends.

I ordered a washer and chest freezer from Sears in Durango a month ago and haven't heard a word…read more I've tried calling and their number is no lon in service what's the deal!!!

As a follow up, we were contacted by Sears regarding our initial negative experience, they…read morescheduled an immediate delivery for replacement of the washing machine and refrigerator we purchased. We very much appreciate the customer service and standing behind the Sears standard.

Last month my friend was getting tired of his Cub Cadet Snow blower performance. I took him to…read moreTed's and it was 15 minutes past closing time, but TJ opened up for him to shop. He purchased a really nice Honda and Ted's delivered above and beyond expectations to close the sale. The old blower sold for a net investment of just under $2k and TJ was also able to save him the sales tax difference because Durango west is outside City. Most other dealers wouldn't bother to try and save that $200 in taxes. Well Done TJ and all of the Teds staff.

During a heavy snowstorm, the clutch to my snow blower auger stopped engaging. I knew that the…read moreshear pins had not broken. They came out to the house within an hour to pick up the snow blower. They had it back to me within two hours. In my opinion this is incredible service.

Friendly service here. I didn't stay long enough to look around and give it a better rating. Staff…read morewas helpful.