Funeral Director told us when a loved one passed SS would prorated the month. 4 witnesses. SS…read moresaid that was untrue, there is no prorated amount. Told they would send death cert. They were ready and SS said they received nothing. Said if they had received it, then it is immediate; otherwise, we would have not received the Feb payment. I asked for the manager. They sent me to the person whom told us all this. Why? All I got was excuses and denial. 4 witnesses. The response and care was wild when I called. I was very nice and wanted to understand why. So, I get to run through fiery hoops now directed by SS. Thanks McNutt.

they were so kind and considerate taking care of my father. they made the hardest time of my life…read morebareable highly recommend them

Conroe Funeral Directors handled my mom's cremation with so much love, care, and support during one…read moreof the hardest times in my life. Stephanie and Jessy were especially amazing-- their kindness, compassion, and attention to detail made everything feel a little easier. They have been family friends for years and have taken care of all of our family's services with the same level of care and professionalism. They truly create a space where you can honor and celebrate your loved ones. If you're looking for a place that treats your family like their own, Conroe Funeral Directors is the best. I'm so grateful for everything they've done for us.

This family is the absolute best ever. My plans fell through and they had everything ready to go on…read moreless than 48 hours. It was a very small ceremony but none the less they are life savers and wonderful people.

Grieving families deserve patience, respect, and understanding--not sales tactics…read more Our experience with Cashner was disappointing and added unnecessary stress during an already painful time. Less than 24 hours after my father passed, the representative began a fast-paced sales presentation while our family was still in shock and barely able to process the loss. Being pressured to make permanent decisions without empathy was overwhelming . The interaction felt rushed and transactional, with little compassion shown to our grieving family. Having to advocate for basic empathy while planning a parent's burial is unacceptable. I strongly encourage others to request a different representative before making any final decisions. Our initial representative was John. After we requested a change, Chrysten was assigned and was wonderful to work with; however, this occurred after all decisions had already been made, and we did not meet her until the day of our father's celebration of life at the church. I hope this feedback helps the cemetery reflect on how important patience, clarity, and compassion are when families are at their most vulnerable

After spending 4 hours there for presentations and selecting a cremation package we headed over to…read morethe burial site. The funeral side and burial side are two separate packages. We picked out our plot and package and just as we were about to sign, they said oh these prices aren't correct. After quoting us one price all through the walkthrough of pricing, they left the room to talk to the general manager and when they came back, the price doubled. I felt like we were in a used car dealership. We left buying nothing. It was a bait and switch.

Great people to have in your corner when in need. Honest, upfront, dependable, professional, and…read moremost importantly these are real folks with real heart and soul. Do business with them....

Eickenhorst just arranged my mothers funeral service. I was so impressed with them. It was at…read moretheir new facility on FM 2854 in Conroe. I met with Rebecca and there was no high pressure up sale tactics that went on. She listened to my needs and simply made them happen . Rebecca was in close contact with me throughout the process. They also guided me to Reverend Kidd who performed the service and we couldn't have been more satisfied with his services. He read the eulogy I had written fluidly and clearly. He added the proper amount of scripture and reverence to the service. I highly recommend Eickenhorst it's privately owned and operated so no big corporation behind it pushing hard sales tactics that take advantage of one in their time of grief.

After losing my Uncle the last thing anyone of my family wanted to deal with was all the…read morearrangements of the funeral. We hired Graceful Memorial and just like it says in the name, everything was graceful. We were updated throughout the process, the whole staff was considerate and very helpful. On top of having courteous staff, excellent communication with the client, the overall process was very affordable. I will definitely be recommending Grace Memorial to everyone in need of superb funeral services.

Extremely kind and helpful people. They were very helpful in our time of sorrow. A really great…read moregroup of people who really care about doing what's right for your loved one. You won't regret using this company. Kind, caring and professional.