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    Lewis Clarence & Son Mortuary

    5.0 (1 review)
    Open Open 24 hours

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    8 years ago

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    Cashner Funeral Home - Visitation setup.

    Cashner Funeral Home

    (11 reviews)

    Grieving families deserve patience, respect, and understanding--not sales tactics…read more Our experience with Cashner was disappointing and added unnecessary stress during an already painful time. Less than 24 hours after my father passed, the representative began a fast-paced sales presentation while our family was still in shock and barely able to process the loss. Being pressured to make permanent decisions without empathy was overwhelming . The interaction felt rushed and transactional, with little compassion shown to our grieving family. Having to advocate for basic empathy while planning a parent's burial is unacceptable. I strongly encourage others to request a different representative before making any final decisions. Our initial representative was John. After we requested a change, Chrysten was assigned and was wonderful to work with; however, this occurred after all decisions had already been made, and we did not meet her until the day of our father's celebration of life at the church. I hope this feedback helps the cemetery reflect on how important patience, clarity, and compassion are when families are at their most vulnerable

    After spending 4 hours there for presentations and selecting a cremation package we headed over to…read morethe burial site. The funeral side and burial side are two separate packages. We picked out our plot and package and just as we were about to sign, they said oh these prices aren't correct. After quoting us one price all through the walkthrough of pricing, they left the room to talk to the general manager and when they came back, the price doubled. I felt like we were in a used car dealership. We left buying nothing. It was a bait and switch.

    Lewis Clarence & Son Mortuary - mortuaryservices - Updated May 2026

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