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    LoveStrong Cremation Center

    4.8 (23 reviews)
    Open Open 24 hours

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    Response time

    10 minutes

    Response rate

    100%

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    18 days ago

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    Heather G.

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    29 days ago

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    3 months ago

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    3 months ago

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    1 year ago

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    Heather P.

    Thanks Cheryl. We are greatful for your review.

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    5 months ago

    Extremely polite and professional. The experience was fast and easy without alot of unnecessary paperwork. Definitely would recommend.

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    6 months ago

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    6 months ago

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    1 year ago

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    1 year ago

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    Heather P.

    Thanks Jill for your kind words.

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    6 months ago

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    1 year ago

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    Heather P.

    Thank you Debi for your kind words.

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    7 months ago

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    Heather P.

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    1 year ago

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    1 year ago

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    Heather P.

    Thanks Dale as we strive to help expedite our services.

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    1 year ago

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    2 years ago

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    Heather P.

    Thanks Gina for your kind words.

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    2 years ago

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    Ask the Community - LoveStrong Cremation Center

    Review Highlights - LoveStrong Cremation Center

    LoveStrong is the Love family's business, and the name could not be more fitting.

    Mentioned in 2 reviews

    Read more highlights

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    Neptune Society - Front Exterior

    Neptune Society

    (49 reviews)

    Fairbanks/Northwest Crossing

    The $30 Lunch That Could Have Been Worth Thousands…read more Last week I received a beautifully printed invitation to a complimentary lunch at a nice restaurant -- a presentation by Neptune Society, a cremation pre-planning organization. I RSVP'd, confirmed my attendance, and looked forward to learning more. I was, in fact, a legitimate prospect. Then came the phone calls. An urgent message from their representative, insisting he needed to speak with me personally before the event. I was out of town for the weekend, but I called back the day after I returned -- exactly as promised. He didn't answer, so I left a message letting him know I'd see him the next day at lunch. Professional. Courteous. Done. What came next genuinely shocked me. A voicemail explaining that after further research, he had discovered I had attended a previous Neptune Society presentation years ago -- for my parents -- and since this event was strictly for first-time attendees, he had gone ahead and cancelled my reservation. No discussion. No alternative offered. Just -- cancelled. Now I want to be fair. I understand the business logic. These lunches cost money. He didn't want to "waste" a seat on someone who had already been through the pitch. Perfectly rational thinking -- on a spreadsheet. But here's what that spreadsheet didn't account for: I know from research that his company competes directly with other cremation organization, and that his company charges significantly more. I would have welcomed the chance to hear what sets Neptune Society apart from its lower-priced competitors -- especially since cremation itself is such a commodity service. That conversation could have justified the price difference. Now I'll never know. That lunch would have cost him perhaps $20-30. Instead, what it cost Neptune Society was a customer who will now go out of her way to choose someone else -- and who is writing about the experience in a post here, where many, many people can also see it and form their own opinions. The lesson for every sales professional and business owner reading this is simple: the moment a prospect feels discarded, the sale is dead -- and so is every referral they would have sent you. Treating people as line items rather than human beings is a false economy. A $30 lunch investment, versus a potential several thousand dollar pre-planned cremation contract -- plus referrals to every friend and family member facing the same decision -- is not even a close call. Elegance, dignity, and respect are not just nice values to have. In a business literally built around life's most sensitive moments, they ARE your entire brand. So I ask you -- how would you have felt? And if you were that representative, how would you have handled it differently?

    Neptune Society Services has been there for my family for serveral that have passed. They have…read morenever been rude/disrespectful to us. They have always been eager to help in any way they can. We have worked with several different representatives, and each has been great. I would highly recommend them and their business.

    Southeast Texas Crematory

    Southeast Texas Crematory

    (4 reviews)

    I arrived here for the first time last Friday. The area is mostly industrial, so I found the…read morelocation unassuming and would have passed it before noticing the address number, had it not been for GPS. However, the parking lot is roomy for the size and easy to navigate. My experience with cremation has been limited and from what I can tell, there are slight differences between cities, so I can't be sure of the norm in Houston. With our experience I dealt with another company who handled the death certificates and transport from the hospital. Later, they emailed us that we could pick up the ashes at this location and to call for an appointment. When I called and spoke to Carol, I found out an appointment was not necessary though, as long as you come within the available hours. The available time frame is 10am to 3pm. I am sure of this because I wrote it down. I want to say it was weekdays only, but to be honest, I was really distracted during the call and I'm just not sure. It's clear they do the cremation on site and the building is very large. We entered into a small foyer and were greeted by Carol. She directed us into a waiting room to the right where we waited for a few minutes. The waiting room was really lovely and tastefully decorated. It was clearly meant to be a peaceful, calming space. There was a covered window inside, so it may also be a viewing room. The designated person, either the spouse or beneficiary, will need to provide id and sign off. You are provided with a certificate and a temporary urn that is placed in a leather case and then inside a cardboard box. We were offered the opportunity to view some urns in the back. We were in the process of making other arrangements, so we declined and I cannot comment on their selection. If you are looking to get something ready before picking up the remains, I can tell you that the dimensions of their temporary urn are 8.5 x 6.25 x 4.75 inches. I was originally going to give this place 4 stars... and then I realized I didn't know why I was rating that way. I'm honestly not sure how to rate such a place and I do attempt to keep emotion out of my reviews, so I was a little lost on that. There is also the fact that I have no idea how this place is supposed to measure up to other places in town and frankly, I hope I never have to know that. I can think of several factors that could vary for your experience versus mine. The entire process for us took about two weeks, however, I am not clear on when the other company made the arrangements with Southeast Texas Crematory. They may operate faster if you go through a funeral home. We actually needed that two weeks to plan the memorial service and handle some other things, so it worked out for us. I am also not clear on how their prices may change in regards to which place is using them. We paid the other company and our total price included transport, a weight fee, cremation and death certificates. I can tell you it was $901, but not how much of that went to Southeast Texas Crematory. I found the staff to be very respectful of our loss and everything about this place struck the appropriate tone. In the end, I have no complaints about our experience with them, so a 5 star rating is more appropriate.

    Poor customer service, crematory operator rude and cursed at me , no matter the circumstances…read morecustomers should be handled with respect

    Cypress Creek Funeral Home and Crematory

    Cypress Creek Funeral Home and Crematory

    (2 reviews)

    I'm sorry to say we used Cypress Creek Funeral Home recently. But only because we were…read morememorializing my dear sister. Robert and his staff were amazing. They handled everything from beginning to end. They handled it with grace and understanding. They never pressured us or pushed us to move rapidly, they listened and did everything exactly the way we asked it to be. I hope they have a pre planned arrangement available because I will definitely be using them for my own service, when the time comes. The whole facility is gorgeous and immaculate. Thank you Robert and Staff for all you do for families in mourning. Tammi Mata and family

    Cypress Creek was one of the best decisions we made during our sad family situation. I can't say…read moreenough good things about Robert, Cesar, and the rest of the Cypress Creek staff. You definitely don't feel like you're dealing with a large, impersonal, company - instead you feel like the entire staff is concentrating on you and your family's needs. Unlike many other funeral homes, when you book Cypress Creek, your family has the entire facility, so you don't have to worry about potential customers walking in and out during your service. Additionally, on the day of your service they greet your guests at the door, guide them to refreshments, and generally assist you in everything you need to have the service run smoothly. The owner, Robert, makes himself available by phone whenever you need him. This was fantastic for us as we had lots of logistical issues due to a once-in-a-decade ice-storm hitting Houston. Many other businesses were closed that day but Cypress Creek, knowing how much we needed them were right there for us. I give them my highest recommendation.

    LoveStrong Cremation Center - cremationservices - Updated May 2026

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