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    levowork

    5.0 (1 review)
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    Electric inspection

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    2 years ago

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    Professional Handyman - Michael hung the curtain rods and installed a shelf on the window sill.

    Professional Handyman

    (313 reviews)

    Sherman Oaks

    After contacting him on Yelp, I gave him my phone number for a phone consultation. He called the…read morefirst time at 10pm on a Thursday night without any heads up. I wasn't sure who it was because it was so late and the caller ID said "Pro TV Mounting Same Day..." I figured it was him because then he sent me a message on Yelp that night saying "I tried calling and no one answered". I messaged him to schedule a call at a time that was more reasonable. No answer. Then the same number called during a Sunday afternoon. I asked again to please just schedule the call. When I called at the scheduled time, he sounded almost half asleep on the phone (sorry I woke you up!) and I tried explaining clearly what was wrong with the issue and he said repeatedly, "why don't you just call the people who originally installed it". I mentioned I was unhappy with their work and wanted someone else. He clearly was unfamiliar with what was going on and didn't know basic terminology for installation of doors. Never asked for a guarantee, but I just wanted someone who had a more experienced and expert installation history. He then got upset when I indicated I wouldn't be using his services because he sounded like he didn't know what was going on for the project and I preferred not to pay $80 since all other handymen come to do an assessment for free so they can accurately set expectations for themselves and the customer and there isn't disappointment on either side. He literally started raising his voice on the phone because I was trying to ask his professional opinion and gather more info on what he thought was going on. Maybe he was having an off day because he seemed to get frustrated with what I thought were common questions. It seemed like he just wanted to get me off the phone and do the $80 in-person assessment. So the "phone consultation" part doesn't seem like a real thing. Again, I told him "no problem that's your policy and I appreciate your time" but I will go in a different direction Unprofessional and also seemed to have limited skills for certain simple jobs and really is focused on TV mounting or other things (I mean the phone number ID says Pro TV install"). Again, that's totally ok, but don't get upset when a customer would prefer a different option. And be careful! He then tried repeatedly harass and called me several times after now from a hidden number! He had to be reported to Yelp! It seems like this guy generally has good reviews, but this seemed very unusual and concerning. Just take a look at all the other 1-star reviews. They all talk about the SAME exact issues: calling at inappropriate times, rude/unprofessional, harassing calls, incorrect skills listed, (even being asleep, ha!), etc. There is a clear negative pattern here, but other people seemed to find benefit so up to you based your exact situation.

    My husband and I have been needing to find a handyman to fix the bottom hinge of our primary…read morebathroom door for many months now. Finally looked into some in our area of the valley and came across Professional Handyman. Reached out and initially spoke with Avi, sent reference pictures of the primary bathroom door hinge issue, then got a call from Dave and spoke in detail right away. Ended up scheduling a an appointment for that same day (early evening) once we were home from work and Dave fixed this. Now our primary bathroom door FINALLY closes properly and we are happy with it. Paid cash since we were first-time customers and it was a very reasonable price considering how prompt and effective the service was. Definitely reaching out to Professional Handyman in the future!

    levowork - electricians - Updated August 2026

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