Many times in the past I have always been satisfied with the courteous and efficiency of their…read morework. This past Friday (4-24-26) I arrived at 9:10 AM. As the sign stated OPEN TUESDAY-FRIDAY 10:00 til....myself and another lady waited another 10 minutes giving the proprietor the benefit of doubt. I called the number posted...mailbox full. If there was some sort of emergency, certainly that information could've been provided. In this day and age people are very finicky and readily and lend themselves to not patronizing businesses because of an isolation incident.

The Tailor Shop performed a perfect alteration on a suit I brought it. I purchased a second-hand…read moresuit which needed the jacket sleeves and pant waist let out. They performed the service at a reasonable cost (~$50 for both alterations), and with great quality. My suit now fits very well, and I'm thankful they were able to turn a second-hand purchase into a real treasure!

we have had our golf cart seats reupholstered,our 68 Dodge seats and now our headliner and seats on…read morean antique Mustang. We are very pleased with the work and will always trust Otis Upholstery to get the job done quickly and expertly!

I wish I could give zero stars. 1 star is too much!!! I've been trying to get the doors on my car…read morereupholstered since June. The 1st excuse was the fabric didn't come. The 2nd excuse was the guy who does it (John) went to the hospital for heart complications. The 3rd excuse was he was playing catch up from being out. The 4th excuse was he couldn't find my number & ended up using the fabric (that mysteriously came unbeknownst to me or my husband) on another project. Now this time, the fabric has been reordered (Monday), and hasn't arrived yet. LIE AFTER LIE AFTER LIE!!!!! DO NOT GO HERE to get anything done. You will lose money (they make you pay for the fabric up front) and waste time!!!

I recently took a pair of ladies unlined dress pants to Em's to be shortened and re-hemmed. I…read morebought the pants, which were fairly expensive, to wear to my granddaughter's wedding and needed them back in a couple of weeks. The original hem in the pants was a blind stitch which every professional seamstress or tailor would agree is the appropriate hem for this type of pants. Em's was prompt in getting the pants back to me but she hemmed them on a sewing machine with a straight stitch and one leg was 1/2" shorter than the other. There was even double stitching in one area on the outside of the leg, very visible. I will not use her again. I took the pants to a professional alteration shop in town to be reworked with the proper blind stitch, they are charging me $15 vs Em's price of $25. Lesson learned!

I would not recommend this lady at all she took my daughters dress in 4 inch on the side when we…read moreonly asked her to fix the shoulder strap. I reached out to the owner and was told that is what I asked for and that is how she pinned the dress. She never pinned the dress on the side we never asked for it to be taken it since the dress already fix perfect. Owner would not make right by her mistake and we were forced to buy another dress for her dance.

We love her, she has helped and fixed any dresses that we bring to her! She is very talented and a…read moregreat human!

She was very quick with replies and talking to me on the phone. Very flexible and transparent…read more She was very quick with replies and talking to me on the phone. Very flexible and transparent.

They need to put a sign up in the window that states what their hours are. I looked it up online…read moreand it gave me the hours of the old laundromat when it was called Grand Central station.That told me it was open till midnight. So, I go there, start to wash my clothes and I am informed by a very frustrated worker that they closed at 10:30. But I could not find that they closed at 10:30 online and there was no sign in the window that said they closed at 10:30. Im not psychic. They really need to make it more clear as to when they close so people don't get angry at their customers.

My laundry machine being on the fritz, I eventually motored on over here. I wasn't expecting the…read moreworld, but there were a lot of machines not working, and the ones that were wouldn't accept a card payment despite having the device attached to do so, forcing me to change out a $20 bill for quarters. A few carts were quickly nabbed by those looking to move laundry around, and the seats were likewise monopolized even during a non-rush hour. The result was clean clothes in a very reasonable amount of time. I'd also note that their wifi was effective so I was able to get in a casual zoom meeting in the background. Hopefully I'll be able to get my situation resolved because it was more trouble than I would have liked.

This Asian-owned small business is my go-to for clothing alterations. I've had a formal gown and…read moremultiple pairs of pants altered here. She will communicate if she's unable to make certain alterations, which I appreciate because I would rather she do so than to damage the garment. It is cash-only, but I appreciate the customer service offered here. For example: I brought in a pair of pants where the fabric had ripped under the belt loop. Because she recognized this would probably happen again due to how the pants were made, she reinforced behind the rest of the belt loops as well at no additional cost.

Paid $70.00 to have the straps taken in on silk dress. RED FLAG! After picking it up I discovered…read morethat they just turned it inside out and stitched it down. Took it right back to be told "you told me you wanted that and I can not fix it any other way." Now, I have a beautiful silk dress ruined!!!! She was so very rude and offered nothing but pointed to the door after I voiced my unhappiness with my new dress with large holes. She ripped the stitching out in front of me.

LOVEEE! They altered my dress in 3.5 hours due to an emergency! I couldn't recommend enough, and it…read morelooks great despite how it looked before!

Unless you have time for someone to re-alter the dress, use a different alteration shop. When I…read moretried on my dress after leaving it there for over a month, the hem was uneven to the point that the underlayer was visible in many locations. She shortened the shoulder straps without accounting for the built-in bra cups which are now in a useless location. I have just enough time for another shop to try and repair the dress.

I took my broken Dyson there. The owner said that he works on Dyson all the time. The part that was…read morebroken was no longer available I was told. Disappointed I was going to sell my machine for parts. Instead, I figured out what I needed, ordered it and replaced it myself. Admittedly, it was tough. After watching a few U Tube videos I was able to get it done. I felt that Jeff's sewing and vacuum is a great place to go but if Dave says it can't be fixed, go for a second opinion. No one's perfect.

For years this store has been our family's favorite for machines, fabric, and sewing lessons. They…read morehave the best customer service and go out of their way to help.