I have four Red Wing products that have served me very well over the years. I wear one pair three days a week at work on hard concrete. But, after all these years (15+) I have never taken my shoes back to the store for care. However, today I took my classic boots to the local store for cleaning. The store in Augusta, Georgia, took care of my boots and returned them clean, with broken-in quality and mink oil protection. And good looking to "boot" (pun intended.)
With this level of customer service why would I buy the products to clean and protect my shoes myself when they will do it for me, and do it better than I can? And for free to "boot" (sorry.)
Good on Ya.
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