Ramina is absolutely the best! I can honestly say I never leave disappointed. She absolutely slays every set and pays attention to even the smallest details. Every month, I look forward to my appointment because I know she's going to take such great care of me and my nails. She definitely deserves a raise! Also, a huge shoutout to the wonderful girl at the front desk, I wish I could remember her name! She was so kind, welcoming, and accommodating. She helped me with a last-minute appointment change and did it all with the biggest smile. Amazing service from beginning to end. This is truly the place every girl needs to go! read more

Level Up - Manicure, Russian Manicure The Absolute Best - Nail Salons Near Me - Walnut Creek, California

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I've been visiting this salon for over a year now, and I can confidently say that their Russian manicure and pedicure services are outstanding. Each experience has been exceptional, thanks to the skill and professionalism of their nail technicians. I've had the pleasure of working with many different technicians, and every single one has delivered fabulous results. The selection of colors and polishes is impressive, featuring unique options that stand out from the usual offerings. It's always a treat to choose something a bit different for my nails, and I love how they keep things fresh and exciting. Beyond the nail services, the atmosphere of the salon is inviting. The staff is consistently polite, and there's a great vibe as soon as you walk in. The salon is always neat and tidy, which adds to the overall pleasant experience. They even offer complimentary tea, coffee, or water, along with a little snack, making each visit feel like a special treat. Hands down, this is the best place I've ever had manicures and pedicures. I highly recommend it to anyone looking for quality nail care in a welcoming environment! read more

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Very rude and dismissive staff. No one speaks, after you stand and wait at the receptionist desk while staff blank stare at you... eventually, you may be asked if you have an appointment... Their tone and body language suggests that your presence is a hassle...I can see why it is always empty in this nail salon even though the business is rather new. read more

This place has seriously gone downhill. After multiple visits and trying to give them the benefit of the doubt, I can honestly say the customer service is dismissive, rude, and unprofessional. I've repeatedly felt unwelcome and treated differently, and as a Black woman, that experience has been extremely uncomfortable. The inconsistent pricing, poor service, and lack of accountability are unacceptable. I've also continued to hear similar complaints from others, which makes me question whether my experiences were isolated. Save your time and money. There are plenty of better salons where you'll actually be treated with respect. This place is not worth it. read more

If you're looking for a manicure, go no further. This is hands down the best nail salon you'll ever find! I've tried almost every salon in the area over the past 12 years, and Level Up is simply on another level. Not only is the quality outstanding, but the salon itself is beautifully designed, thoughtfully planned, and has such a welcoming atmosphere. The attention to detail is unmatched. The staff is professional, talented, and genuinely friendly. Every visit is a wonderful experience. Highly recommend! Julia read more

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Wahhh I hate to write this review because I love this place so much but my latest experience here warrants a review. I should have known better but NTS: don't book with a beginner nail tech... unless you want a 3 hr nail appointment for a single color, a nail tech that doesn't know how to shape almond nails, and the tech having to ask another tech to give a lesson on how to do the almond shape. I've came here plenty of times before but I was always with a senior nail tech because I usually get designs. This time around I only wanted a single color. I took a gamble with a beginner nail tech because I felt like the quality/service I received in the past was good. In the 3 hours I was there, all the techs had serviced 2 clients. I get being detail oriented but at the end of it, the finished product wasn't even good. I don't want to shade the nail tech but she definitely needed more training than what was under her belt, and personally felt that she should not have been able to take customers based on her skill level. My left hand was shaped well but there are so many obviously file marks. On the right hand, the nails are not at all shaped like almond, I needed to reshape/refile when I got home (see photos). read more

Level Up - less filing scratches/marks on tips, but unfortunately not almond shaped. - Nail Salons Near Me - Walnut Creek, California

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Highly recommend Olga! Her technique is immaculate and she's very efficient. Truly best of the best! read more

Level Up - Nail Salons Near Me - Walnut Creek, California

It was so worth it visiting this salon! Ladies are wonderful- attentive, welcoming, friendly and calm. My nail professional was Valentina and she exceeded all my expectations. While being attentive to details and my requests, being friendly and pleasant she did amazing work in no time. Let me say it again, it was AMAZING work in very short time, for someone struggling finding time in busy schedule it made such an impact. I loved it so much I booked my husband appointment. His pedicure took 25 minutes with Valentina and also was great. He was surprised with quality and timing ratio just as I was. We both will definitely go back again, if you value your time and want beautiful nails this is your place. And of course we recommend Valentina. Thank you Level UP! read more

I recently tried Level Up Nail Salon in Walnut Creek and unfortunately my experience didn't meet expectations, especially for the price. I paid $110 for a builder gel manicure. After reading reviews, I expected a very long appointment, but the service was actually extremely quick -- about 20 minutes. While I appreciated not sitting there for hours, the quality reflected the rushed experience. When I left, my cuticles were still rough and dry, and while the overall shape was nice, it wasn't consistent across all nails. The salon advertises that their manicures last for weeks, but just two days later one of my nails chipped and began peeling. Because it was builder gel, the repair wasn't properly done and I ended up having to file part of it off myself. For the price point, I expected much more attention to detail and longer-lasting results. I typically pay around $50 for a manicure elsewhere and receive comparable or better quality. Overall, the service did not justify the cost in my experience. read more

Level Up - Nail Salons Near Me - Walnut Creek, California

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Good vibes wonderful customer service, great music. Yes coffee and candy provided. Yes they serve you coffee! My nail tech Austin is a gem! Great conversation, top tier service,outstanding nail care!!! Go Austin!!! Yesss he gets me right every time!!!!! read more

Level Up - Nail Salons Near Me - Walnut Creek, California

I've been here multiple times so this review is much overdue. Most recently saw Guzel and wow she's amazing! She really took her time and was very detail oriented. Can't wait to continue to see her. Everyone is always super friendly when I've come in too. Highly recommend them. read more

Level Up - Nail Salons Near Me - Walnut Creek, California

SO fantastic! Never going back to a normal salon this was the best! I had Alina and I loved her!

Olga is amazing!! I came in with horrible nails from a different salon I had tried and she was super gentle, detailed and precise with removing them giving me a beautiful new set!!! Obsessed with them read more

Level Up - Olga picked a gorg color just like the Pinterest inspo I showed her - Nail Salons Near Me - Walnut Creek, California

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Got my nail done by Kristina and loved it. She listened and she did it exactly how I wanted it - shape, thickness, and color. Will definitely come again. read more

Level Up - Nails by Kristina. - Nail Salons Near Me - Walnut Creek, California

This nail shop completely changed my relationship with getting my nails done. Their specialty is dry Russian manicures, and the level of meticulous cuticle care is unlike anything I've experienced. Every step is intentional, gentle, and focused on nail health--not just appearance. I used to avoid nail appointments because traditional techniques damaged my nails and the removal process was painful, with excessive filing that left my nails thin and sore. Here, that never happens. Since coming here, my nail health has genuinely improved--stronger, healthier, and pain-free. On top of that, they are always up to date with trends and incredibly creative. I trust them completely--I can literally say "do whatever you want," and they never disappoint. If you care about both nail health and beautiful, on-trend designs, this place is unmatched. I wouldn't go anywhere else. read more

Level Up - Milky nails! - Nail Salons Near Me - Walnut Creek, California

Amazing manicure by Valentina ! The shape is perfect , she spent the time to find just the right color I was hoping for. Highly recommend! read more

Level Up - Finished result. Thrilled - Nail Salons Near Me - Walnut Creek, California

I would like to give a special shout-out to Ayana and Valeria at Level Up in Walnut Creek. Every visit is a wonderful experience, but yesterday these two ladies went above and beyond in a way that truly deserves recognition. I arrived stressed after having difficulty finding parking and worrying about receiving an expensive ticket. Without hesitation, Ayana and Valeria took it upon themselves to help me figure out the situation, all while making me feel welcome, calm, and cared for. Their kindness, patience, professionalism, and genuine concern for their clients are exceptional. Great customer service is hard to find, and these two women embody it perfectly. Thank you, Ayana and Valeria, for always making your clients feel valued. Level Up is fortunate to have you both. read more

I've been coming here for a few months non stop. Every time it is better than the last. Today I had the pleasure of getting my nails done by Christina. A++++++++ perfection read more

Level Up - Cannot get over how perfect my nails are!!! - Nail Salons Near Me - Walnut Creek, California

I am impressed with professionalism of Anna Galstian who did a great job! High quality manicure with exeptional attention to details. Very fresh and clean nails. The best manicure I had in my life, thank you so much Anna! read more

Level Up - My beautiful manicure by Anna Galstian - Nail Salons Near Me - Walnut Creek, California

Austin's amazing. He's collaborative, creative, and always takes the time to explain what will work best for the health of my nails even if it means steering me away from an idea that could cause damage. I really appreciate his honesty and expertise! My only feedback is that the appointment confirmation process with the salon can feel a bit aggressive, especially as a regular client. Otherwise, I've had a great experience and will continue seeing Austin. read more

If you are in need of an amazing dry e-file Russian pedicure, Level Up is the only place in the Bay that can get it done. The entire place is spotless, cute decor, and they even have their Yelp reviews blown up in frames -- the confidence! Appointments are easy to make online and you don't need to deposit anything. The staff are calm, on time, and meticulous with their work. What's not to love? read more

Level Up - Little gift section - Nail Salons Near Me - Walnut Creek, California

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First time having a Russian manicure and pedicure but it won't be my last! I booked my next appointment before I even walked out the door. I love their attention to detail. Anna did my pedicure and Ramina did my manicure. Highly recommend both! All staff were extremely friendly and helpful. read more

I had such a great experience getting a manicure here! The attention to detail was incredible, and my nails have never looked so clean and polished. The technician, Bella, was meticulous, gentle, and took the time to perfect every nail. read more

very nice . I liked . I loved good . Recommended! My daughter had a great time with Level Up! read more

Level Up - My daughter had a very good time at Level up! Thank you! - Nail Salons Near Me - Walnut Creek, California

I really like this salon and the Russian manicure technique they use it's clean and precise. That said, I've been having a lot of lifting issues lately. I've been getting Russian manicures for a long time and never had this problem before. The last few times I've come here, my nails start lifting after about a week, and by week two it's pretty noticeable. I go every four weeks, so they should last much longer. This salon is on the expensive side, so I expect my nails to hold up for at least 4-5 weeks. I do like this place, but the lifting has been disappointing. I hope this can be improved because I'd like to keep coming back! read more

I wanted to update my review because I truly love this salon. My nails consistently last four to five weeks and still look great. The team is always so sweet, attentive, and welcoming. Every visit feels relaxed and cared for, and I always leave happy with my nails. I recommend them every chance I get. read more

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Love coming to LevelUp Walnut Creek - every technician I go to has always been so thorough and great! Valeria at the front is always so welcoming and nice! I've recommended this place to my family, friends and colleagues! read more

I called to book an appointment for my birthday. I requested a nail artist because I told the person over the phone I wanted a birthday nail artist my appointment was 11 I asked for 4 stars one on each finger my tech was struggling to create a star so I told her to just forget about it at this time it was 12:50pm I left out with one not so good star that I was charged for and was given a horrible excuse why my stars couldn't get done she said she would have needed 2 hours. and she wrote down the names of people who actually do nail art but I feel that should have been given to me at booking I was disappointed poor customer service read more

Level Up - This is what I left with once I seen my tech struggling and was charged for - Nail Salons Near Me - Walnut Creek, California

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Thank you so much for the opportunity to be a model at your salon. Such a lovely atmosphere and a beautiful result. Wishing you great success and many happy clients! read more

Level Up - My new manicure - Nail Salons Near Me - Walnut Creek, California

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Highly recommended. Both locations but i go to Walnut Creek one. Zarina and Alina are awesome and so happy to have place like this in USA. read more

Level Up - Highly recommend this place! Always wanted to have place like this is USA. Zarina is great in Walnut Creek. - Nail Salons Near Me - Walnut Creek, California

It was my first time in this salon and my first Japanese style manicure. I am very happy with Olga's work! Thank you so much!!! You are my to go place now. Highly recommend Olga! She is a perfectionist and provides very good service. read more

I am so impressed! This nail salon is truly the best . From the moment I walked in, the energy felt clean, calming, and welcoming. The work is beyond professional precise shaping, flawless cuticles, perfect structure, and colors that look like they came straight out of a magazine. You can feel how much love and intention goes into every set. They take their time, pay attention to every detail, and make you feel like a queen the entire appointment. My nails have never looked this beautiful or lasted this long! If you're looking for a place that combines talent, kindness, and real artistry this is it. I'm already excited for my next appointment. Highly, highly recommended! read more

Level Up - The most beautiful nails I ever had !!!! - Nail Salons Near Me - Walnut Creek, California

"I had an amazing experience with Zarina! She is a true professional with great attention to detail. My nails look absolutely perfect, and the shape is exactly what I wanted. The quality of her work is top-notch -- no chips or lifting even after weeks. Highly recommend her to everyone!" read more

Level Up - Nail Salons Near Me - Walnut Creek, California

I'm 10+ manicures in between Lafayette and Walnut Creek locations. Can't speak highly enough about the QUALITY of the mani. Pricey, yes it is. However, only coming 1x a month as opposed to 2x a month with a traditional gel mani so, its all averages out. NO chipping, NO broken nails. DURABLE!! And cuticles stay right for the entire month! No hand massage like traditional manicure so don't expect that. But do expect a flawless, durable service that will last the entire month. Olga (top nail tech) does an amazing job. read more

Level Up - White on white French ($125) - Nail Salons Near Me - Walnut Creek, California

Beautiful job by Zarina and Olga! This is now my favorite salon. My manicure looked perfect! read more

Level Up - Nail Salons Near Me - Walnut Creek, California

I had the most amazing experience getting a Russian manicure with Feruza.she is truly a perfectionist and an artist! Her attention to detail is unmatched, and my nails have never looked so clean, elegant, and flawless. She took her time to carefully shape and prep my natural nails, and the result is absolutely stunning. The cuticle work was immaculate and the application is silky smooth with a beautiful, healthy glow. Feruza made me feel so relaxed and pampered.I can't stop staring at my hands! Highly recommend booking with her if you want nails that look like magic read more

Level Up - Manicure hard gel - Nail Salons Near Me - Walnut Creek, California

I've been coming to Level Up for over a year and Zari never disappoints. She's so sweet and is one of their top nail techs and does such wonderful designs. My nails also last 4 weeks when she does them. read more

Level Up - Milky glaze gel - Nail Salons Near Me - Walnut Creek, California

This review is a long time coming! I have consistently been so impressed by Level Up in Walnut Creek. My entire life I have been a nail-biter and the type of hard gel manicure they provide has completely solved this issue. After years of dip manicures, my nail beds were inflamed and my nails were paper thin. Now that I have been coming to Level Up for about 8 months, my nails are stronger than ever. I got married in November and had frequent appointments leading up to make sure the final wedding day look was exactly what I wanted. Each nail master was incredibly thorough and made sure the final outcome was perfect. Alina, Anna, Daria, Zarina, and Sasha are amazing and I would trust anyone at Level Up to do my manicure and pedicures. I truly cannot recommend Level Up enough! read more

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Not transparent with prices, take forever to finish the nails expect to be there an afternoon. So rude nail ladies, they even forgot to put top coat on my nails. Terrible in general. read more

I made an appointment here for my wedding nails (also first time customer) and they did an amazing job. They were patient while I picked out my color and recommended a base color based on what I described. 10/10 experience read more

Level Up - Nail Salons Near Me - Walnut Creek, California