Very professional team and they did a great job regrouting our bathroom tile! Highly recommend them!read more

We were thrilled with the work of Columbia River Tile & Stone. We replaced a backsplash in the…read morekitchen and the tile surrounding a hearth. They gave excellent advice regarding tile choices and were friendly, professional, and meticulous. Their tile work looks fantastic, and they were a pleasure to work with. Thanks, Jeff!

A real mixed-bag. On the positive side: the floors and carpet look great. The materials seem to be…read moreof good quality. Vasyl, one of the subcontractors they used for the laminate, was friendly and did excellent work. The young man in their showroom floor was helpful too. The problems with this company are in communication, scheduling, and accuracy. After discussing on the phone with Joe A., I received a much higher quote than I felt we'd discussed (he seemed to be upselling me), and had to get it revised. And even after a round of revision, there was still missing information (like which rooms to work on) and wrong information (like the style of laminate) on the quote. The bid/quote process felt sloppy and unprofessional. Throughout, replies weren't timely, and I often had to bug them over and over to get any updates, and wasn't always informed there would be delays. Their carpet subcontractor (Moises at Clean Edge Flooring?) was not reachable. Personally, I will not be using them again if I need flooring work, nor would I recommend them to anyone. The product and craftspersonship itself is good; but they need significant improvement in communication, scheduling, and accuracy.

I wish I had a better experience with them. Let me start by saying we had laminate floors put over…read moreour existing hardwood in early August. This is what we wanted and the floors themselves look great. However, I had an inkling things wouldn't go well when I emailed and called our sales rep Joe on our agreed upon start date and was told that a date wasn't set in stone. We had previously agreed to this specific date via phone call at an earlier time because I remember he said he could move us up on his schedule following our return from a road trip. I honestly think he forgot. Luckily they were able to start our project the next day. Let me reiterate: our floors look good. That isn't my issue with Trinity. During the project, communication was iffy with Joe. It almost felt like as soon as we signed the contract and got the ball rolling, he became less communicative. And his crew worked later than expected every night. Which was challenging as we have young kids and pets and it threw things off for us. My main issue, and this is quite possibly the WORST issue (I will spare pictures because I do not want to embarrass anyone but I cannot let this go unnoticed), was the aftermath of the floors being completed and putting things back together. They installed matching brown quarter rounds around most of our bottom floor, but also put the existing white quarter rounds back. But they used some kind of gun or staple... so you can see small metal dots every 2-3 inches or so... throughout our entire first floor. It did NOT look this way when we bought our home. I thought they'd use adhesive when putting it back instead of creating visible holes. It's so ugly! And there are many corners where the quarter rounds don't even touch, they also damaged some of it while cutting it, and STILL proceeded to put it back on our walls. It just felt like they cut so many corners (pun intended) and got lazy or tried to rush the job that they forgot people live here and care about aesthetics and their home. They used adhesive on the transition slips but not enough because I can LIFT some strips, they FORGOT to glue base molding back on in our laundry room, and didn't put a HVAC register back under our sink. When we noticed all this we emailed Joe pictures, and he called them back to finish what they forgot/didn't get right. And guess what, they still forgot to glue the base molding back in our laundry room. We didn't mention the quarter rounds as I'm not sure that would've been a quick fix and after almost a week we just wanted our house back. Because we had our bottom floor bathroom done, we ran into plumbing issues when it came time to reattach our toilet. Since we had laminate layered over existing hardwood, that created an issue and we had a leaking toilet for over a month. The plumber that recently fixed it said the laminate under the toilet had bubbled in some areas because they hadn't bought the proper equipment to factor in the added height. Again, floors look great. Everything that came after was a headache and makes me wish we avoided them from the get-go. Eventually we will find someone to repair our quarter rounds around our entire bottom floor. Or fix it ourselves because some of the craftsmanship looks DIY anyway. I really wanted to avoid writing this review, but I felt so strongly about this experience that I just had to share in the hopes that this'll help someone think twice before going with Trinity Flooring.

Brian did an excellent job on our front yard. We are super pleased with the results! He was really…read morehelpful during the planning phase, explaining price points for different options and supplies and the benefits and drawbacks of each one. He communicated well with and kept us up to date on the timeline of the project and what the next steps were. Very easy to work with and you can tell he puts passion in to his work. Thanks to Mortar and Petal we have a beautiful front yard our family will enjoy for years to come.

Curt from Abraham tile redid my shower conversion from bathtub to walk-in shower. I was amazed that…read morethey came tore out the old tub and placed all the shower tiles within one day. Connor and John the guys that work for him were kind kept everything clean and organized and did an amazing job. Craig came the next day added all the grout and the shower doors. They did a great job. I'm so happy that it was done so quickly.

Curt is nothing but rude, condescending and belittling. He called me multiple derogatory names…read moreincluding "stupid woman" and "ludicrous", when I called to inquire about tile due to an unforeseen circumstance in my bathroom remodel. Curt was incredibly rude and ultimately impossible to work with. I would never hire him, nor recommend him to anyone for anything.

Our roof, gutters, siding, shed, cement stairs, and driveway got an excellent facelift and looks so…read moresparking new! Manuel was our technician and he was detail-oriented and thorough. I would hire them again in a heartbeat!

Dan is Great - Super Responsive , Super Professional, and…read morevery prompt &'expedient. I felt as though his initial estimate / quote was fair , but after Dan and his crew did the work on my house I was Amazed. It turned a fair quote into a Great Value. Dan is super hard working and very very detail conscious , he is so considerate when he works on your property and has a sharp eye for details . He will remember everything you ask him to do and do it perfectly. He is a Super Nice Guy and also a consummate Professional. I was beyond amazed to see how well the work he did care out on my home. Stunning ! If anything , Dan understates his work and results , and then he's Very happy to see how pleased you are with his work. Again , his bid for the work was very fair up front , but after he is done, his bid becomes a Great Price ! I recommend him Very Highly.

Reached out through the contact section on his website. John was quick to respond and requested a…read morepicture to of our fountain to send us a quote for cleaning and maintenance of it. John's able to provide a quote and we scheduled him to come out within the week. He sent out a reminder email the day before our scheduled appointment, one of the only companies for home maintenance to ever do that! Once he arrived he quickly got to work and had our fountain working better than ever. He could even tell us our fountain pump is about 8 years old by the product number! His quiet was also very accurate. We will definitely have him out annually for ongoing maintenance!

My back patio was in desperate need of cleaning. The bricks were dirty & for the first time ever…read morehad green moss growing on them. I got a Groupon for power washing with Pacific Stream. John returned my call right away. He was able to fit me in within a week. He showed up on time, and did a great job! My patio looks amazing, and is already for its summer make over! I highly recommend!!!

I didn't take a before photo.... sorry! But imagine you have a beautiful dog who gets really sick…read moreon a light beige carpet. It was like green bile. I had spent 40 minutes on this stain. We needed the carpets cleaned anyway, but I was shocked and amazed Kris got that stain out. He made our old carpets look fresh and clean. (Yes, we'd like to replace them but it's not in the cards for a while.) Kris also has a positive, empathetic attitude, but if you're a work from home, he'll let you be. Finally another value this company provides is that the extraction he does gets the water/cleaning solution back out of the carpet much more thoroughly than other companies we've hired in the past; this means that the carpet dries in a much more reasonable time--within hours to maybe a day. If your HVAC offers a whole house fan on switch, that will speed it up even more.

Had Mr. Steam out a couple weeks ago after a broken backwater valve caused a mess on our downstairs…read morecarpet. Chris did a fantastic, thorough cleaning that restored life in the house back to normal. Particularly notable was how Chris walked me through the problem before starting, setting realistic expectations about what he can and cannot accomplish in one single cleaning with a mess like that. Sure enough, about three spots reappeared that resulted from the cleaned but wet carpet wicking up some more dirt from the concrete floor underneath. So Chris made another stop to spot clean those stains, and everything now looks as good as before the back up. Chris is a good man and I enjoyed some friendly conversation with him. He's our new go to carpet cleaner and we will be recommending to neighbors and friends.

This is a shout out to their lead designer Ashley Barnes. We didn't use their remodeling services…read moreyet but will definitely consider them for the many projects in our older home based on Ashley. If you want your vision for your project to come to life, be even better than you imagined, AND have fun in the process then she is the one you need. Worked with her for a bathroom design. Highly recommend!

Lloyd was great and communicated efficiently. He was straightforward and honest about the time and…read morecost. The attention to detail was great and he's been a resources for answering questions since. They do great work!