I've lived here for several years without issue, you get what you pay for, definitely. My problem comes with them accusing my household of not picking up after my dogs saying "a member of our staff saw you". Couldn't give me a name, date or a description of my dogs (or how many of them!!!) The unit next to me has dogs as well. I'm sure I can expect large fees when we finish our lease. read more

I have been living here at Level 550 with my girlfriend for about 7 months and i have loved it! One of the best apartment complexes I have lived at in a long time. I've never had any issues here and no pests. Our neighbors here are quiet too and it's not noisy like other places. A big plus about living here is the resort style pool and the gym. At the pool there are tons of seating and two gas grills! Its relaxing to live here. The level 550 staff here are really responsive to our needs. There are also fun little giveaways every so often and different little events hosted by management. We will definitely be renewing our lease here. read more

The reason I'm giving this 2 stars is because I have never felt so UNSAFE living somewhere before here. We have had creepy resident neighbors, multiple nights of helicopters circling over head while police have the complex boxed in with police searching the complex of a criminal of a nearby crime, sketchy people entering, lingering and wandering the property suspiciously at night, porch decorations being thrown through living room windows, car windows being busted in and much, much more. I HATE living here because of this. ****If I could request two things from Level 550 it would be to get front gates and 24 hour security.**** it's so bad we tried to break our lease no more than 3 months in to our lease. Aside from those things, this is a decent complex. The staff is impeccable all the way from the office gals and management to the maintenance who are always around to help and smiling. The units are nicely renovated but very cheaply done (ie single pane windows that rattle when the upstairs neighbors walk to the toilet not working when we moves it). For example I've lived here for 6 months and I've put in over 10 maintenance requests. ALSO the walls.... THEY ARE PAPER FREAKING THIN!!!! we have been blessed enough (sarcasm) to have now 3 sets of neighbors (above and to the side) who... let just say really like each other... and unfortunately we can hear EVERYTHING. I hate having to sleep with ear plugs in. The apartment challenges I can live with because honestly you get what you're paying for but until they do something about the safety here I would NEVER renew my lease or recommend anyone to live here. read more

Audra the receptionist is the only reason I'm good with 1 star, otherwise I'd wish it was 0 stars. The upper management has no inkling of knowledge to what a bankruptcy is or does after filed. I went back and forth on their application process for almost a week and a half because they couldn't figure it all out after I provided them information. Their website wasn't even working the first couple days for the 2nd application. Finally had to get my attorney involved to tell them that there was no problem with our bankruptcy and to continue the application process. THEY THEN TOLD ME PERSONALLY TO PUT IN MY VACATE NOTICE BECAUSE EVERYTHING WAS SETTLED AND GOOD TO GO! The very next day, after telling me this, I got a text about giving me an update on my process (even though I was told it was all done..) I had texted back asking what the update was and never got a reply, so during my work break I give them a call and I'm told I was denied by upper management and they don't know why I was denied. Then was told that I would recieve my refundable holding deposit of $100 within the next 3-5 business days. Today marks the 5th business day (one full week after deny) i went ahead and texted the office number asking why I haven't recieved it yet. I was told that it was only processed today and I will have to wait 5-7 business days now to get it. So, basically they forgot to send it in until I texted them an entire week later and all they have for me was, "sorry"... Fucking laughable. Avoid this place if you need a new apartment. The WORST process I've ever gone through! read more

Very pleased with Level 550. My apartment is very nice and the staff was fantastic. We had friends out to the pool and they all were jealous of our place and how nice it was. Its worth every penny given how expensive Phoenix has gotten read more

Not going to lie, the reviews made me a little weary at first, but I am always willing to give something a chance. After the first set of Staff was replaced with the current staff, things seem to be getting a lot better. Each and every complex you live in has its ups and downs. I have been in the complex now for almost 3 years and it has had its ups and downs. The current Complex Manger worked with me to get me transferred into another apartment and it is 100% better. Granted it is still apartment life, but you make the most of what you have. With that being said, I would have given it a 5 star, but the apartment does not clean itself and it does not come with a chef! :) Thank you to the current Staff. You are appreciated on my end. I know I can be difficult at times, but we all have our own quarks. read more

Amenities and recreational areas are well kept and nice. However, the apartment roof always leaks when it rains, kitchen and bathroom cabinets always fall apart (I had to call maintenance several times to put them back together), there are gnats infestations and I had to deal with them in both of the apartments i rented. Paper thin walls will have you listening to everything the neighbors are doing. Constant water shutoffs. Toilets tanks are disgusting. Overall a bad experience. Do not be deceived by the good looks and friendly staff, the apartment experience is terrible. read more

Lol, they don't care about anything here. Today I went in to our package center to get some packages and there was 20+ packages sitting out in the open. I went into the leasing office to let them know and they basically just said "yeah we know". What are we paying y'all for? Really. Y'all can't even take the packages into the leasing center so that peoples stuff doesn't get stolen? Y'all are ridiculous. read more

I toured the property with Tiffany, who was friendly, informative, and welcoming. She answered questions about the community, the apartment, amenities, and other details quickly and with supporting information (documents from the leasing office, on the website, or documents in the model apartment). We ran into a hitch with the smartlock system for the model apartment, but she used it as a troubleshooting opportunity in case I ever had the same issue. The apartments are clean, the buildings are bright and not in a state of dilapidation. The community itself is rather big, but it didn't feel that way. Ultimately, the price and location kept me from committing to Level 550, but it was one of the better experiences I had looking at an apartment in a very long time. Kudos to Level 550 and Tiffany! read more

It's a decent apartment. Maintenance tries very hard to fix stuff the right way and are very good at fixing important appliances as soon as possible (eg Air Conditioning and toilets). read more

Got harassed through a series of emails by property manager Sarah Biondo. After requesting she remove me from her spammy list since I don't live there and have no interest in it, she continued sending emails lecturing me and threatening to "Report me." Report me to whom exactly, Sarah? You're the one illegally harassing people who don't even live at your complex. And your attitude certainly isn't going to convince anyone to want to move there. I've never seen someone so willing to break a plethora of consumer protection laws just to try to force her incorrect opinion on someone who's not interested. I feel violated by Biondo's complete lack of professionalism nor common sense. Needless to say, I'll never live anywhere this company manages after the harassment and threats I've received from this wholly unprofessional staff. read more

I am giving Level 550 Apartments a 1 star review as my final time there was less than livable. The utilities and water, were never working properly. They were always turning on and off and I was not given 24 hour notice that these outages would occur so I could prepare accordingly. These outages would not have been such a Nuisance if proper notice was given. Safety on the grounds was a major concern of mine. I felt that management did not protect the residence to the best of their abilities. As the older sister of a 5 year old, who visited often, and a newly pregnant woman, It truly bothered me to see other young children running around in the court yard unsupervised. However my main concern was that at one point, the pool gate was left opened and unlocked for a long period of time and children were running unsupervised in the pool area. Proper signs were indeed posted, and I know management staff are not babysitters, but to have the knowledge that the gates were unlocked and open and nothing be done is concerning. Another safety concern I have is in regards to another resident who lived there. This person not only was belligerent but scared myself and others by attempting to enter our units. He was reported to the management and it did not appear that anything was done as they were still allowed to reside in the complex and no follow up regarding this resident was relayed to others. That was frightening for me. Regarding my Emotional Support Animal. When I moved in and signed my lease, I disclosed that I had an ESA. Two cats. The management was well aware of my ESA and I was not asked to provide any documentation until I had already lived there for almost a year when they claim " they just found out". I was not treated kindly regarding the paperwork I needed or given proper instruction on how to obtain paperwork. I feel that I was targeted regarding the matter. This became a very stressful situation for myself as I had also just found out I was pregnant. I provided the paperwork with the prescription from my doctor that required my need for an ESA, however the paperwork I tried to provide, for whatever reason was continuously refused and would not even be looked at. After almost 3 months of attempting to provide this paperwork I was informed that the original submission of paperwork was "lost" and that it was not substantial enough and was told I needed a new doctor. I was never given a reason why my own doctors letter was not ok and I was not given proper instruction on what exactly I needed. I was a paying resident. On time. Never caused issue. In my opinion, the subject of my ESA was handled inappropriately. I could possibly give this complex 2 stars as they did provide a truly exceptional Christmas time activity for the children that I took my sister too. She had a wonderful time. It disappoints me that my time here was not as pleasant towards the last months of my stay. I moved in there because i felt I would be safe and respected. It's sad that my opinions turned so quickly when the true colors emerged from management. I think some training on safety and ESA should be a priority so this does not happen in the future read more

Do not move here if you have other options! The apartments are so cheaply managed for the price. The bathtubs are PAINTED white and eventually start to peel, Ive had multiple ceiling leaks one of which soaked my 1,800 couch that was months old and of course they could care less most places include renters insurance in the rent but not here. My hallway has been soaked from an AC leak more than once. Two cabinets have completely fallen off the hinges. My washer has broke. I inquired on replacing my carpet since I've been here for two years and they typically do it when a resident moves out after a year and it's just worn out now but they said it will be 3k to change the carpet for an 800 sq ft apartment !? The maintenance is rude and the apartment inspections just seem invasive even though they provide a notice. Not worth the rent that continues to go up each year. ALSO how many times they've turned off the water in the building I live in for emergency repairs is ridiculous they owe each tenant at least a month in water id say. (And yes current resident, not using actual name because all management does is look you up in their system and reply with a snide remark such as "I see you've entered this request prior and they're now fixed, PEOPLE STILL NEED TO BE AWARE OF THE PROBLEMS THEY WILL FACE EVEN IF SOME ARE EVENTUALLY FIXED) read more

I came and the girls were extremely friendly. Kelsey was amazing in making the whole process fast and easy. Defiantly amazing Customer service. read more

My wife and I have lived here for going on six months now, and we've been mostly pleased with the experience. First off, Level 550 is INCREDIBLY pet-friendly. They do have dog breed restrictions (but so do all the other complexes that my wife and I looked at), but no weight restrictions. There are some fees and additional rents that need to be paid, but it's not so much that the extra money will make getting a pet prohibitive. Second, if you have a dog, they just finished a small dog park in the rear part of the complex. It isn't huge, but it has fun agility obstacles if your dog is inclined, and it's large enough for dogs to have fun off the leash. It's very nice to have the dog park here, and our dog loves it. We've even been training her to go through the various obstacles and she thinks it is great fun to do so. The floor plans are nothing special by any means; you won't find interesting architecture here, but they have several different floor plan options that will help you find the amount of space you'll need. They've also been renovating the apartments and updating the appliances. We have stainless steel everything except our washer and dryer. The grounds are also quite nice and there is a lot of grass and lawn area, which many newer complexes don't really offer. Included are some barbecue grills for residents, a playground for the kids, a volleyball court, and a couple of pools. Most complexes don't have the amount of green space that Level 550 has, and it's nice to walk around the grounds with our dog. The only real complaints we have about the complex is that you will hear your neighbors. If they like to play music loudly, turn up the volume on their TV, or just yell and argue (which is the case with some of our neighbors), you're going to hear it. One other complaint the grass always seems to be wet. There is so much grass and I understand it probably requires a lot of water down here, but even in the heat of summer the grass will be wet. Because of some drainage issues in some areas, it will even be downright swampy. Due to this, there tends to be an abundance of mosquitoes during a good chunk of the year. We'd like it more if the complex was gated. Right now, anyone can just waltz in off the street, and apparently there have been problems of people who live in the area, but not at the complex, using the pools and other amenities, and homeless people coming in off the street to spend nights in the always open laundry facilities. While putting in gates may not prevent this completely, it would help everyone who lives here feel more secure, I think. Finally, because there are so many dogs, it's unfortunately the case that many residents don't clean up after them. There's really no excuse for such laziness on their parts as the complex provides dog waste disposal stations throughout the grounds. This isn't necessarily the fault of the complex management, but perhaps they could do more to enforce residents to clean up after their dogs. In summary, Level 550 is a very good, if not quite perfect, complex, and is particularly great if you have pets. While we have some complaints, it does seem the management works hard to try to improve the complex and make it better. read more

Our first night here, our car was broken into and we were robbed. It was Christmas Eve 2017 and when we called the office to ask about security, we were told "well, he can't be in multiple places at once." Keep in mind, my husband and I have lived here for a year and have only seen their "security" car once. I really do not believe their security guy they have hired, even works here when he is supposed to. A few months later, we see a lot of guys working on renovating an apartment and noticed them using spray paint for the white cupboards (and anything else that is "painted" white in the apartments- I tried wiping them down to clean off the dust once with a wet rag and it just completely took off the spray paint). Not only that, but the drawers are super cheap: fall out really easy and the wood starts to chip fast inside. Also, during this renovation, my family that visited noticed a guy "living" in the apartment and wanted to know when he moved in. We were a bit confused because we never saw anyone move in and after a few days we realized he was one of the construction guys. It was very uncomfortable having him there because we saw he would constantly stand out on the porch and watch girls and women walk by. He was disgusting. He eventually left and there were real residence who moved in. As for the pool, almost anyone from Mesa shows up here. I had my 2 younger sisters over one day and we had to leave early because of a drunk homeless guy there who was really uncomfortable to be around. A few days later, I had both my sisters and two younger brothers over at the pool with my husband and there was the drunk guy climbing over the fence. It was busy that day, we were grilling, and he came up to talk to one of my sisters while we were eating and the boys had to stop him and tell him to leave us alone. Later on that evening, we were swimming and we see him taking off everything and getting in the pool with just his boxers on, while there are about 15 kids there with their families. He was very rude and even made one of the kids cry which resulted in the mother yelling at him and my family and I leaving. On other occasions, I have seen guys jumping over the fence to let in their friends that are with them, and believe me, this has happened so many times this past summer. Speaking of summer, you will hate living here with your AC. Ours gave out more than once and we had to go a whole weekend before they could get it fixed one time. Not only that, but they had us waiting and finally came in in the middle of the day that Monday. Maintenance is not your best friend here. For a smaller complex, their timing is not that great. Also, it took about 4 guys to fix our toilet once: 1 actually working on the toilet with 3 standing right in the doorway next to him. When it comes to pets, we wanted to get a dog so we asked which breeds aren't allowed and on the list were breeds like pit bulls, german shepherds, etc, yet we have seen about five people taking their german shepherds out for a nice stroll around the complex and the office does not bat an eye. Speaking of, our neighbor to the bottom right of us got a very loud dog who liked to bark a lot and we had a complaint sent to US for it and when I tried telling one of the girls in front whose dog it actually is, she got aggressive very quick and kept scolding ME for the noise after telling her it was not our dog. The staff, they're very unprofessional in both the way they speak to you and dress. They're pretty condescending and I've came in several times and almost every time there is a girl in there dressed super casual with her hair in a messy bun. Not sure why their their dress code is different than other complexes, because when my husband and I went apartment shopping, we noticed they were all dressed very nice and clean, in business attire. They're not like that here. Also, during the middle of our lease, my husband and I stopped getting emails from them on the new gate codes for the gym and pool. I talked to them about this more than once, maybe four times total, and they never did what they said they were going to do- add us back to the email For some reason it is always this complex that gets shut off first on Mckellips and for the longest time. Our power was cut maybe a good 10-15 times while we lived here. Also- water. It is almost every week, multiple times a week, you get a text saying the water is off in your building and they will notify you when it is back on. Which, they don't. I could really go on and on about why we counted down to our move out date, but the moral of the story is: do not move here. Level 550 is THE WORST place to live. Oh, "Level 550," please do not respond to me and tell me I "should've came to you with these issues" or "our beautiful resort style pool.." just... don't even bother with me. Please. It's the least you could do. read more

This is a wonderful apartment complex! They have a great pool and functional fitness center for quick workouts. The apartments are clean and have a lot of updated amenities. The staff is very friendly and Vivian was helpful and answered all of our questions! read more

Level 550 has been awesome to me! They are always doing something to make it a great living experience and community. I highly recommend to anyone moving to visit Level 550. read more

I cannot express how amazing the staff and maintenance are here, not to mention the apartments themselves and the amenities!! I felt so welcomed when I came to view the apartment that I knew it was the right place, right off the bat, I was viewing others but they really set the bar. I have a dog and I even brought her with me, the office staff was SO welcoming, loving and already made me feel at home. I moved in right away, they were so supportive, gave my pup treats and love! Maintenance is on top of things, which there's not much to maintain and everything is so updated and nice, they really take care of the premises and especially , us renters. I'm literally over the moon at how great Level 550 is, the BEST renting experience I've ever had, and being a single dog Lady, I may never leave they even left me popcorn per my maintenance request , which was just a light bulb !! They also brought my dog treats when they did my maintenance. Again , best renting experience of all time and I'm literally In love with this place !!! The dog park is so clutch !!!!! Also lots of grass for the summertime for your fur babies. For the 500th time , level 550 is the bees knees !!!! read more

Level 550 - Present for me and they brought my dog treats !! - Apartments Near Me - Mesa, Arizona

I love Level 550! The resort-style pool is gorgeous and my dog loves the dog park!

stopped by today to take a tour. the property was absolutely beautiful and remodeled. unfortunately the dates didn't work for us but i would love to live here in the future. contact vivian if you're looking for a place! read more

I wish I was able to give less than 1 star. This place is absolutely horrid. The cops are here at least twice a week, there's cockroaches EVERYWHERE. No matter how much I clean my apartment they always come back. I've complained 3 times to the front about this problem yet nothing has been done. My daughter is scared for her life every time she sees one because she was woken up to one crawling on her arm! They only care about keeping the front looking nice to attract new tenants. I would definitely not recommend this place to anyone! There's no storage space other than the little closet where your washer & dryer are which is outside. The kitchen cannot fit two people. The closets in the bedroom are a joke. Just a horrible complex overall. read more

I love living here the staff here treat me very well. When I have a request or I need something done Sarah has been so terrific and getting it done rapidly she is a wonderful manager for this property.. this is definitely my Safe Haven and that's why I signed another lease read more

Been living here for almost a year now and I can honestly say I have no complaints, staff is awesome and the maintenance here are very professional! read more

I moved here from out of state, and didn't know what to expect. I moved in late July, and was very happy about the experience. The staff was informative and welcoming. The apartments are very clean and well up kept/renovated. I've never felt unsafe, and the neighbors are very quiet as well. Its great housing for renters with a budget, and safe for children. read more

It was great over a year ago. Then new management and office took over and made life miserable. They are demeaning and fake. Make the rules up as they want. Upgrades? Just paint over the cabinets that are about 10 years old and made of press board where doors fall off. No hardwood floors as promoted. Parking lot is nothing but cracks and potholes. Although, the maintenance crew kick a$$ - super friendly. Spend the extra $50 or so and go somewhere else so you can enjoy life. Manager, Sarah, is vindictive and deceitful and must go. read more

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I personally love these apartments. Honestly even as copper ridge i never had any issues... it was a wonderful place to live as a bachelor and i was skeptic when i heard about the new management, only because i was already so close to the original staff, but since the change there have been a ton of amazing renovations! The fitness center has brand new equipment, the pool area has been completely remodeled and the new office staff is always a pleasure to talk to. Very friendly. haven't had to call maintenance yet, but that speaks volumes about the condition of the apartment. all in all, i recommend it. For the pricing, and the service, its a great place to live. It is now called Level 550. read more

Do not rent here. When we moved in the office messed up our rental concession when we contacted them about the mistake they said there was no error. 4 months later they finally realize their mistake and the Manager Sarah become rude and aggressive. She lied about making payment plans to pay for the difference a week before Christmas when it was her mistake. We paid the shortage and when my fiance went to the office she yelled at him and then said she felt threatened by him cause he would not go into her office that she invited him into to talk privately. He said he did not feel welcome and prefered to stand in the doorway. The manager is insane and a liar and now we are stuck living here. Bad service, manipulation and liar. DO no rent here! read more

Rent was raised by $61 per month when renewing my lease. Yes, my apartment is under market value however the increase was shocking!

Living here has been nice so far every since i moved in pool is always clean and full of friendly people i enjoy living in the area.

I put the 100$ deposit hold because I was told the apartments were being taken quick. No one ever told me if I didn't cancel within 24 hours I wouldn't get my money back. So now I just threw away 100$ to look at a model home. Thank you level 550 for proving to me that apartment complexes are money stealing black holes. read more

I was a resident for almost a year but no longer live at Level 550 Apartments thank god!!!! This NEW owner/management company are terrible , Hector and Michelle are the ABSOLUTE WORST I have ever encountered. They have a maintence crew that cares about getting off work at 5:00 pm and that's it. 24 hour maintence that lives on premises does not exist as I needed them to come fix something after business hours and was told they could not come till the next morning. I developed health issues when an overflowed toilet was not taken care of in a timely manner. They left sewer water on my carpet for over 5 days. There is mold and water issues in my apartment and they did not want to address these issues and treated me as if I didn't know what I was talking about. I made NUMEROUS phone calls to office and went in person to office because they Never return your calls Plain and simple they DO NOT CARE about their residents. I worry for the children that can't swim that live at Level 550. They installed NEW locks on pool gates which a code SHOULD be required but .... you just pull handle down , No KEY or CODE required . I spoke to them about some concerns of mine how Important safety issues were not being addressed such as( pool locks, security gate that does not nor has ever worked since I lived there and LOTS of lighting issues on walkways and in parking lot) I was told they were in the process of other projects, apparently more important projects such as ( remodeling Front office, new pool furniture and of course Putting glass windows instead of a wall in gym is Extremely .important because They can now advertise it "As a state of the art fitness center") The final day I moved out leaving with my last Uhaul full I was stuck in driveway for over 30mins. While Mesa Police Department (8squad cars & 2 helicopters) were trying to get someone out of their car at gunpoint . The officers found a gun, drugs and bullet on the ground. Who needs a security gate when you can have new pool furniture???? My advice keep driving when you see LEVEL 550 Apartments! Looks are deceiving and definately not worth dealing with HORRIBLE management . My neighbors that had been there over 5 years are moving due to new management , that says a lot in my book. If you do decide to lease here Make sure you get a unit up front by office ,because they Don't go to back building . There is no Clubhouse you can use and volleyball and soccer fields are a joke. Playground for kids is more of a litter box for cats and dogs. Just DON'T LEASE here!!! read more

Do NOT live here. We have lived her for two years and although the maintenance crew has been incredibly helpful, MANAGEMENT is insanely rude. They never give the same answer and have never been helpful. There is a major drug usage problem here and no one seems to care about the health of my family in our own home. We have tried to get out of our lease several times and each time the price is raised and they threaten to ruin our credit and rental history. This is NOT a family safe place. The materials used to build this complex are poorly made and although the model is decent you will end up with broken baseboards and rotted showers. There are holes in the bottom of the windows and BUGS/ROACHES coming out of every crevice, mostly the baseboards. I have has to deal with it on a daily basis and please just don't put yourself through this. The A/C units are terrible and the apartments provide zero storage. There is no garbage disposal which is just gross. I have Residents record me without my permission and the office doesn't do a thing. I've had a neighbor get upset at my puppy and follow me home banging on my door, the office does nothing. This place is dirty, full of weed, falling apart, and not worth your money. Even when they take you in the tour only the first few apartments look nice.. the rest are so dirty it's quite funny. DO NOT LIVE HERE. read more

This is an awesome apartment complex, great staff and maintenance! Always ready if something needs fixing. Really enjoy the friendly faces!

This is a terrible apartment complex. To start off, maintenance is terrible. They enter your apartment without leaving a note, they don't contact you if they fix something, and they don't follow up on maintenance orders. When I do a maintenance request, I have to call and annoy them to get it completed. Then a couple weeks later, I get a call about my issue asking if it is fixed. This includes maintenance requests on "emergency things" like fridges and air conditioners. They came to do some new owner renovations on my patio and broke my patio light and knocked over and broke my patio furniture. They didn't bother to fix my patio light and did not leave a note listing what they did. Now, to get to the office staff. They are rude. When I brought up a concern to them, their exact words were: "well what do you want me to do about it". The apartments aren't worth what they are charging for rent and the grounds are not well kept. Save your money and go some place else. read more

I had really high hopes for living here, since I am not really that hard to please. My apartment itself is mediocre. What I pay is in line with other apartments in the area, but there are a lot of issues with it. First, the office staff is not the greatest. I've only met two people in the office that actually do their jobs and they have been there the longest (one of them is Laura, she helped me with my lease and has been great every time). But, everyone else seems to not be with the program or understand everything that is currently going on in the complex. I've asked about various things I've noticed and they have no idea what I'm talking about. It seems like they do not want to do their jobs at all and want to just sit on Facebook all day. I've gone into the office and asked for my three packages, and they will only bring out one of them even though I have slips from the shipping companies that say that they were delivered to the office. Also, I have been overcharged on my rent twice, due to how a manager input my direct deposit even though I indicated that I only wanted specific amounts taken out through that method. These are all things that could be fixed if they paid a little more attention to what their residents are saying and things that are going on in the complex. Second, the whole complex is dangerous to drive or walk in. This doesn't really seem like a big deal, but I shouldn't be getting into accidents or be at risk for getting hit by a car because of insufficient signs. They need to install signs that indicate going over 10 mph is dangerous because you will hit someone or their car; a roundabout sign in the entrance because I have almost been hit several times because there is no indication that it is a traffic circle. The office has even recognized that it is a roundabout and that people do not pay attention, but they don't want to fix it. It seems like they don't care. Lastly, the biggest thing for me is the maintenance team. They are horrible. They do not do their jobs or look at work orders. Now, this may not be them and may be management telling them that they have to fix the pool before fixing any of the residents' needs (how that makes sense I don't know). But, I have at least seven work orders in that I placed back in September and October and they have not been taken care of. I have contacted the office and they told me that they would input them again, but they never called me to take care of them (They did not have permission to enter my apartment because I wanted to make sure that they actually did the entire work order and not just a part of it) or even gave me an estimate. All of my work orders were things that were wrong when I moved in and now I'm almost halfway through my lease and they aren't being fixed. I shouldn't have to hire a handyman to fix an apartment I don't own, but at this rate I may have to. Side note: The maintenance people always park in the fire lanes/temporary parking zones so if there is a fire the apartment will probably burn down before they move their trucks. I don't feel like I'm a hard person to please. But, honestly I would never allow any of my residents (I work at another apartment complex in Mesa) to experience what I am currently experiencing in my apartment. The staff just does not want to do their work, so what use are they then? I mean you are paying at least $640 a month for an apartment, wouldn't you want to live in an apartment community where they take care of you? If so, I would recommend living elsewhere. It's not like the complex is bad, but the staff make the living experience bad. And, who wants to go home and deal with that? read more

I lived in this community from March of 2016 to August of 2016. My apartment was renovated with new countertops and cabinets, new carpet, fresh paint and brand new stainless appliances. The washer and dryer were not new, though they did the job. Other than the washer and dryer, the apartment I moved into looked just like the model, minus all the beautiful decorations and fancy furniture. I never had a problem with noise or neighbors during my time there. The only negative I can think of was the distance from the parking lot to my apartment. It was a pretty long hike with groceries. I also did not love the washer and dryer being in a closet outside of the apartment by the front door, but that's just me being picky. There was a charcoal barbecue area right downstairs which we took advantage of a lot and another barbecue area with a gas grill that we would use sometimes too. It was convenient to run back and forth from the apartment to the barbecue area to grab things from the fridge. There where 2 pools, though I used to tan and swim in the smaller one in the back of the community. It wasn't a resort style pool like the one by the office, but it was always less crowded and more quiet. I used the gym there a lot too, which was also never crowded during the early morning. I never had any issues to roaches like other people had mentioned, but I did keep my apartment very clean. Maintenance came out once to fix the AC that was leaking, I called the emergency number around 1:00 am when I woke up to a 100 degree apartment, and the maintenance man was there by 1:15! Other than the frozen AC, I never had any other issues in the apartment. I chose the community based on the location and the proximity to work, but I did end of loving it there. I never had any experiences like others mentioned with crime or crazy people running around. I would sit on my patio at night and have a few cocktails and wait for my laundry to finish, and it was always very quiet. I enjoyed my time there. I would've stayed longer but my job was reassigned to Florida. If I was headed back to Mesa, I would definitely move back into these apartments. read more

This apartment complex was a horrible first apartment for my boyfriend and I. First of all we had a "brand new" remodeled apartment but still had SO many issues. Whenever we called maintenance team to come fix something they would rig it and then it would break again or wouldn't even work in the first place. I had to call maintenance countless times on the same issues, and they still weren't fixed by the time I moved out. The toilet was wasn't fixed to the floor, the shower head is short, the water was NEVER hot. A whole year with hardly any hot water and every time we would call about it they would give us a different excuse every time. They had so many people come work on the water and nothing ever changed so our water was off all the time so they could "fix it."On top of that there was always sketchy people in the parking lot at night. Also the office team was not very nice either. Always had a condescending tone. Last but not least, they wanted to raise our rent $200 a month to renew our lease even though we were amazing rent payers. Always early. Outrageous for a shitty apt. read more

Stay away from this complex. There was a shooting in the courtyard outside of the apartments in the back building. The security lighting does not work. read more

My fiancé and I were searching for apartments for weeks and when we came across Level 550, we were welcomed with open arms and it was such a great atmosphere. Mallory was so helpful. We communicated back and forth through email and she answered all our questions amazingly and helped us out with everything we needed. We love this place and especially the workers! read more