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    Level 10 Transmissions

    2.6 (27 reviews)
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    Services - Level 10 Transmissions

    Auto transmission repair

    Transmission leak inspection

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    8 years ago

    Level 10 had built my ZF for my 05 BMW 645ci and what a difference it made in the drivability and performance Thx Pat

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    Ask the Community - Level 10 Transmissions

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    DeBoer's Auto

    DeBoer's Auto

    3.1
    (35 reviews)

    Deceptive billing practices hidden behind a "family safety" sales pitch…read more I recently brought my 2018 Infinity Q50 here for an agreed-upon $89.00 A/C check. Once they had my car in the shop they pushed an extra $115.00 manual labor charge, claiming they "could not" use a diagnostic scanner port in my car because every electrical component had to be checked individually. I questioned that and was told that the port in my car would not read "broken wires, bad ground or power supply." The upcharge was paid for and I drove home. When I got home i did some research and as I suspected their claim was completely false. A 2018 Infinity HVAC computer instantly generates diagnostic codes like open circuit or short to ground and the power supply. The standard, legal procedure in New Jersey is to plug the scanner in under the initial agreed-upon fee of $89.00 first, pull codes, and then present the findings to the customer to request authorization for further manual labor. Instead they skipped the standard legal procedure to manufacture additional labor hours, completely bypassing required procedure. After contacting the service manager by email and giving them the opportunity to refund the upcharged amount they maintained their position even though their own documentation proves my claim to be true. I am filing a formal complaint with the New Jersey division of Consumer Affairs and initiating a credit card dispute for deceptive upcharging. Watch your paperwork very careully here. They claimed their scanner was of no use onmy car and could not read the required codes to diagnose my A/C correctly. My vehicle uses an entirely computer-controlled electronic variable compressor, meaning their advanced scanners are precisely the tools designed to read these electrical faults. They used their advertised "High-Tech" Certifications to justify a "Bait and switch" price upcharge tactic. They refused my written request for a partial refund in writing. As a senior citizen, I do not like getting taken advantage of and neither should you. Be cautious and be wary of the upselling or upcharging

    Very thorough. Straight shooters. Friendly. While not the…read morecheapest, they are the best value.

    Sussex Honda

    Sussex Honda

    1.9
    (20 reviews)

    Great service here from start to finish. I noticed my car was eligible for recall work so I called…read morehere and spoke with Michelle who could not have been more patient, responsive, and helpful. I had a few schedule changes before my appointment and every time she was able to sort it out for me and make sure I had a set date and time to come in. They also followed up with a text and phone call to confirm everything which is great. I brought the car in for the appointment and was helped by Paul who was knowledgeable, nice and helpful. Turns out my car didn't need the recall work and I was in and out in about an hour. Paul was very pleasant throughout the experience and even complimented the shape my car was in. I was glad I didn't have to stick around for hours while they worked on my car but if I need any work done in the future I wouldn't hesitate to bring it into Sussex Honda.

    I've been bringing my car to Sussex Honda for maintenance since 2023, but today's experience has…read moremade me reconsider. I called ahead and scheduled an oil change for 1:30 PM, and the call center confirmed the time. I arrived as scheduled, having planned my day around it -- only to be told the job would now take an hour and a half instead of the usual 20-30 minutes, with no explanation for the delay and no advance notice or offer to reschedule. If a fifteen-minute job suddenly takes ninety minutes, it tells me someone else was worked in ahead of me, and my scheduled time simply wasn't respected. When I called customer service afterward to raise the issue, I spoke with a representative -- Laurie or Donna, I believe -- who seemed eager to get off the phone and deflected any responsibility, making clear "it wasn't their problem." That kind of dismissiveness toward a loyal, longtime customer is unacceptable. Between the disregard for scheduled appointments, the lack of communication, and the dismissive customer service, I won't be returning to Sussex Honda for service at least until they change something -- and I will not recommend it to others. I'd urge management to take a hard look at how appointments and customer service are being handled.

    Level 10 Transmissions - transmissionrepair - Updated August 2026

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