Pet lovers please read. I am sorry to have to post this but I am my dog's voice. And these pictures are the results of what happened to him while at let's talk grooming. Mind you I took him in for a Christmas special on December 15th 2023 and was told he looked great and wasn't matted and that his hair would come right out with a good blowout. As you can see the pictures tell a much different story. He was left with inflamed skin, bloody spots and his anus was burned with a razor or grooming tool. Now he's extremely sensitive to even be combed back there and this is definitely a case of over grooming and excessive harshness & cruelty to remove hair. That being said he was also sedated. And where there was hair cutting like on his chest and tail it was all so uneven and one paw was completely not shaved down like the rest, which is mild compared to the ripping out of the hair. Now I did take him there a year ago and he was extremely matted and Lynn did a wonderful job with him and that is why I took him back to her. But this time it was heartbreaking and like night and day compared to our first visit. He is a Great Pyrenees and as you can see in the pictures his entire undercoat was harshly removed and we are in winter. The reason I must post is because I just now almost a month later finally got a response even though I immediately asked what happened by the time I got home that day. It's very unfortunate that he was treated like this and the only response I got was that this is why we don't take yearly clients and if that's the case she should have been honest and not took him in even though she said he wasn't matted and it would be an easy groom. But the fact that he was taken in and treated so harshly it was like having your fur baby be abused. Imagine ripping the hair out of your head, how it would feel and then the healing process that comes with that. I was offered no refund(which wouldn't change this needing to be shared)and as said just now got a response as to why he was groomed so harshly, but that the only explanation was that this is why they don't take yearly clients. If this is the case they never should have took him in and treated him the way they did. So maybe just a bit of advice if you're not on a scheduled grooming this too could possibly happen to your baby and I cannot wish that upon anybody or their fur children. So in end the whole experience from the way he was over groomed so harshly and to not getting a response from the groomer until now almost a month later was just absolutely horrible. Neither my dog or me we're treated right that day and in a business honesty is the best policy and honestly they just should have never took him in and then treated him like that. The pictures speak for themselves as to what happened at let's talk grooming. I'm not trying to hurt anybody with this review but people need to be aware. God Bless read more