I chose this salon because of their positive reviews and trusted them with my dog. If I had known…read moreshe was going to be shaved nearly bald, I could have done that at home myself. At drop-off, we were told she would need to be cut short due to matting, which we understood and agreed to for her comfort. However, when I picked her up, she was shaved almost completely bald -- including her face and head -- which drastically changed her appearance. When I questioned why her head and face were cut so short, I was told she had mats there. The owner later acknowledged that she "did not" have matting on the top or sides of her head. That contradiction is extremely concerning. There is a significant difference between "cut short" and shaving a dog down entirely. For a $110 service, clearer and more honest communication should be standard. A full refund was discussed, and I am still waiting for confirmation on how that will be handled.

UPDATE as of 2/3/2026: The insanely bold owner Mishelle Shump has reached out to my vet office…read morerequesting my dogs medical records. I have never experienced anything like this in my life. To think your dog will be in the care of these money hungry people is very concerning. Instead of caring about the well being of an animal you are going above and beyond to try to avoid paying for the dogs vet bill. Please keep in mind we are talking about $143.23. These people are in desperate need of money which is why they are going above and beyond to try and protect themselves. They don't care about your pets and will not support you in any way that does not result in a profit for their little business. This should have been handled differently and professionally. My dog's dew claw was completely cut off during a grooming appointment at The Barkery Bistro on Augusta Street. When I picked my dog up, she was actively bleeding onto my sweatshirt. She was clearly in pain and distressed. Even after seeing her bleeding, they still charged me, only reducing the grooming fee by "half." It wasn't until I realized the severity of the injury and brought it to their attention later that they refunded that charge. I took my dog to the vet and consulted other groomers, all of whom expressed shock at the injury and how much pain my dog must have been in during the grooming. Instead of taking responsibility, the owners Mishelle Shunp and her son JJ Shump tried to pressure me into signing a mutual release. I told them I would not sign anything. I provided photos and vet documentation and requested reimbursement for the vet bills. Since then, they have gone completely silent and are refusing to reimburse me. This was not a minor accident. This was a serious injury, handled with zero accountability and zero respect. I would never trust this business with another animal and strongly warn others to think twice. I've also added the poorly written "mutual release" that they tried to get me to sign. DO NOT BRING YOUR PET TO THIS PLACE.

Very professional and know groomers! Clean and Friendly staff members, smells good! dogs are…read moreusually done within 3-4 hour time frame! very cute salon!

Exceptional!! Boarded both puppies while on vacation. Took…read morealthough last minute, and was also able to groom. This was the first time at kennel, first hair cuts... I just knew they would be traumatized when picked up, but just the opposite! Dina, Tara and Melissa are amazing!

Pleased to find Dapper Dog on the Main Street in Greenville. We were warmly welcomed and asked if…read morewe needed any help locating anything. We browsed the wide array of dog apparel, treats, and even a pool float! The cashier made pleasant small talk, and we were able to find some rawhide alternative chews, which you see our chewy intensive dogs enjoying. The convenience of Main Street comes with a price -- but a much nicer spend than some other options.

Dapper Dog is a cute store that has new stuff added all the time. I love that the dogs can try a…read moreselection of different treats to see what they like! Good price on Yak cheese too!

They offer a variety of locally sourced product that is made in house. Very friendly and helpful…read morestaff. They offered samples which were amazing. My dogs went crazy for everything I bought. I will definitely be back.

How can you not love this place?!? I've been going well over 2 years now and the customer service…read moreis always top notch. They not only remember you and your furry one but take time to listen and offer suggestions that will help at all dog stages. The owner is fantastic and super sweet! The only negative is woodruff road traffic but on the days I can't make it they offer delivery! I will always support this business and you should too! They make items fresh and will even go the back and grab items if they look iffy ( and you don't have to ask- they do a quality check before ringing it up). I can't say enough good about them but seriously you should check them out if you haven't already. I will only buy my doghter treats there and she will probably bark and tell me "no" if I tried otherwise.

Jan 20,2026, my friend and I had been shopping I spotted EarthWise . Being I had been having a heck…read moreof a time with my cat's allergies our vet recommendation and meds were not working to add costly, causing frustration for both me and my cat. I went inside talked to a young man whom was very informative and helpful with his recommendation on what to give her. My cat's allergies are not completely subsided she is and I am so much better. Her coat is full again and very healthy. I have your contact in phone. I am in Newberry SC though I can order on line if need be I will take the trip to your store. Thank you for both myself and my Mattie

The best. My golden doodle finally was able to get groomed at Eartwise and we fall in love with how…read moreshe looks everytime. It was definitely worth the wait being on the waitlist to get groomed. Best decision ever. She looks good and she smells even more amazing! We will never go anywhere else to have her groomed

Outstanding service and exceptional care! This business offers everything a dog owner could need,…read moreincluding dog walking, training, breeding, and quality pet merchandise. Their knowledge, professionalism, and genuine passion for dogs shine through in every interaction. They provide dependable service, excellent communication, and truly treat every dog like family. I highly recommend them to anyone looking for trustworthy, experienced pet professionals.

We have used Pat N Pets several times and feel like she does a great job at a very reasonable…read moreprice. Charges $75 for my standard poodle which is the best price I've found from a mobile groomer. Beyond that, Pat is always on time and my dog seems to like her a lot

Pat N Pets did call me back, and referred me to Pat, who retired. My cat is really matted and Pat…read morereferred me to the Cat Clinic in Greenville.

I have been taking our Cocker Spaniel here for about two years. Rebekah is our groomer and she is…read morewonderful and caring when she grooms our dog. The staff is always very friendly and they also provide doggie day care. If you are new to the area, give Inn The Dog House a try.

I would have given 10 stars if I could. Our three dogs were so calm and relaxed when we picked them…read moreup. Such a change from our former groomer. They were trimmed exactly as we expected. The business is neat and clean inside, not a storage building behind someone's house. This is a caring and professional pet grooming business with people who actually love animals. Highly recommended!