While I'm generally satisfied with the service received, they employed deceptive pricing and…read morebilling. When I was contacted by the business I was quoted $110/hr plus - specifically so I would be aware of the full cost/charge spectrum - the cost of any chemicals consumed. Upon receiving the bill, the time billed was well over the time the Technician was working on the pool. I challenged this with detail to the time he was here. In response I was nonchalantly told that the distance to my residence from their office was 'such a long drive' (Norman to NW OKC) so the time to get here was included. It was very easy for them to casually demand that after the fact, but apparently hard to think that was a cost customers should be aware of upfront. As I had been taking cost estimates from other providers for this job, this omission deceptively skewed their cost profile against their competition. As far as I'm concerned, they employed deceptive pricing and all around poor businesses practice. Will not recommend to anyone on a moral basis.

Definitely recommend Spartan Pool. Bailey in particular is to be commended on his sales acumen…read more Not pushy, just makes you feel welcome and his product intellectual capital shows. Quality product. I also have a multiple of close friends that have had pools designed and constructed by Spartan. All are satisfied.

The customer service is the worst we have ever experienced. I have asked the owner multiple times…read morefor assistance (to understand the pool they built) and for guidance. but today I took the dolphin in for maintenance (which I paid for a 3 year warranty) and they told me to take it somewhere else. when I asked even though I purchased a warranty for their product they wouldn't repair it. they told me they have 900 on their shelves for repair and couldn't do mine and offered no other help. I told the sales associate this is why we are unable to do business with them anymore. she told me she was glad we aren't doing business with them and hoped I had the kind of day I deserved. I had hopes not to share all of our issues over the years with this company. However, after today, I need to let other potential customers know this is how they will be treated. This company already has my money so they don't need my service anymore. I am sad and disappointed!

From the owner: At Signature Pool & Patio, we pride ourselves on offering a truly unique and special experience for…read moreour customers. Our knowledgeable staff is well-versed in a wide array of pool chemicals, ensuring you receive expert advice and tailored solutions to keep your pool in pristine condition. Beyond just maintaining your pool, we specialize in making your outdoor spaces come alive with a fantastic selection of high-quality pool toys, including stylish floats that add a touch of fun and luxury to your swim.

Repair was completed next day after inquiry. Price was fair and he was very friendly.read more

Hired this company for a pool refresh/renovation. Team did a top notch job in restoring the pool to…read morea like new condition. Very professional and courteous, reasonably priced work. Job well done. Will call again for future pool needs.

When it comes to pool construction and maintenance, Oklahoma truly is the wild west, with no…read morecertifications required for builders or pool suppliers. It is, therefore, important to choose both carefully. After interviews with multiple contractors and numerous recommendations from friends and acquaintances, we selected Don and Robin Allen of Signature Pools, Norman, to construct our backyard lap/fun pool. We give them five stars. Don and Robin, their crews, and their subcontractors did exceptional work. And they have stood behind their construction whenever an issue arose. We highly recommend Signature Pools of Norman.

I hired modern environment to do my landscape. Jake and his crew were very professional and did an…read moreamazing job. I wanted low maintenance backyard. They did artificial turf and some desert plant. In one week they turn my backyard from pile of dirt to an amazing space. I'm very happy and will hire them again in future to do my front yard. Thank you.

Bryce asked for email and phone: I responded with : Asking for a quote for 3400sf of lawn aeration…read more The reply I get from Bryce: "Still can't give you a quote without an address but no worries. Have a great day. Good luck"... I asked for a quote and get instant smart azz. If you don't want the work, don't raise your hand. Thanks for showing me that before I got the credit card out. Response to Harvey, Bryce whomever: You do realize you never asked for my address, right? You asked for an email address and phone number. But even if you had asked for my address... If your business finds your reply as acceptable, you've informed me I have no desire to move forward with your company. I could give you some great examples of a proper reply, but you either already know or don't care. As you say "Good Luck!" same sentiment even.

Marcos and his team are amazing!! They saved us $1400 dollars!! We had been using Galaxy for…read moreservice since that's where we purchased our hot tub. The first time we had Galaxy come out for a repair they diagnosed a bad pump. It costed $800, which didn't fix the problem. A couple of months go by and we have Galaxy come out again. This time Galaxy diagnoses the problem as a heating element and said it would cost $1500 to replace. We decided to find someone else this time. We called Affordable Spa Service, Marcos and his team were out to our house the very next day. As soon as they arrived on site they got to work. Within ten minutes they found the problem, a wire had been plugged in incorrectly. They still stayed the hour we paid for to ensure the hot tub heated up and everything functioned properly. Marcos and his team are very good, thorough and don't try to sale anything extra. No problems with our hot tub to this date! I highly recommend Affordable Spa Service!!!

Spa repair is Highly recommended for its friendly, fast, and affordable service!"........read more

Tanner was the first to respond to my cry for help. He went out of his way to make sure I got fixed…read morein the same day as I called him. Reasonable price great work. Thanks for everything.

We met Ty from TNT Pools and Spas in 2004 after TNT Pools put in a pool at my neighbors house…read moreacross our fence. As we watched our neighbors enjoy their pool that Summer I reached out to Ty and his staff at TNT Pools the following Spring and had him come out tell us about his pools. We'd interviewed several pool companies and decided on a fiberglass pool because of the shifting soil/earthquakes in Oklahoma. Almost all of the gunnite pools we'd looked at had cracking from the shifting soil issues, the fiberglass had not. TNT Pools was straight forward about the build, price, concise on their timeline with the caveat of weather (rain) as being the only delay, should it come up. They were onsite for about a week, had to dig through heavy limestone but got our pool installed in time (approx 9 days). We went with a salt system (Zodiac LM24) and have never looked back. The beautiful backyard, enhancement to our property and use of the pool was so worth it. When you house becomes the favorite house for your kids and their friends it's so much easier not to worry about where your children are at when they're just outside the back door. When it comes to service after the sale Ty and his staff are second to none. We've had to replace a pump (they go out after many years) and the sand in our filter changed, it was just a quick call and TNT's staff was promptly at the house. I have recommend Ty and TNT Pools and Spas to many friends who have had pools installed at their homes, all of them have had the same experience, very satisfied. Thank you Ty and TNT Pools and Spas for building our pool 16 years ago, it still looks great and has provided us with so many memories and many more to come.

Great customer service and delivery. They went above and beyond to ensure we were taken care of…read more They ensured the hot tub we ordered was of utmost quality and ensured it was set up correctly. They were Kind and respectful and explained everything about the hot tub to us. Most professional place to purchase your hot tub!!

Bought our Hot Tub from Emerald Springs almost 6 years ago. Over time, some things wear out…read more Steven, their Repair Man has been EXCEPTIONAL.

Jimmy is the man. Dependable and reliable. He goes above and beyond on his duties of taking care of…read moremy Pool. If you're looking for a good pool guy Jimmy is your Guy.

My 17-year-old Sundance spa would turn on momentarily before shutting down. The original seller…read moreservice person I contacted deducted the problem was with the 220V service and stated no problem with the hot tub. The electrician, who later came out, checked the service and it was fine. I contacted Jimmy at All Knowledge Pool Service, and he was able to determine the sensors were keeping the hot tub from staying on. He further found a problem with the motor wiring that caused a "flo" error related to the first technician misconnecting the motor following his trouble shooting efforts. Communication with Jimmy was excellent throughout the process and I'm happy to have a working hot tub again.