What a gem in Pasadena, CA this boutique is. Couldn't believe it's been at this location for 20…read moreyears. Beautiful scarfs, fabulous clothing from dresses, blouses, pants outfits and unique jewelry sets/items. My sisters and I had a ball shopping here and Cynthia was such a great host/salesperson. She gave top notch customer service and assisted with selections to enhance an outfit. Her and her mother have done a great job with this boutique. Everything was nicely displayed. We will definitely be back again soon

I discovered this wonderful boutique completely by accident, when I was leaving a luncheon at a…read morenearby restaurant. I have never been in this area before. The window display looked cute, so I stopped in. I loved everything in the store and ended up buying 7 pieces of clothing and a ring! It was very well priced. Cynthia, Bessy's daughter, was very nice and helpful. They have lost a lot of customers due to the Altadena fire, so I was very happy to support this family-owned business. Their stock is very size-inclusive, seasonal and fun. I love small boutiques where you can get things no one else has. I will definitely be back!

Bernice and Sydney are the BEST!!! Needed to find pants for an event the next day and not only did…read morethey do that but also made sure they were perfectly steamed to keep them in perfect condition! They made the experience EASY and stress free. Walked away with two pair of pants and the most perfect pair of heels. Thank you both

I wish I could give this location zero stars. I drove out of my way to the Pasadena store after the…read moreAnthropologie app showed my size in stock for pants I needed for an event. When I arrived, staff seemed reluctant to check the back, and the item was not available. A sales associate suggested a different size and color, despite my explaining multiple times that it would not work. I also shared that I had tried to order the item online for overnight delivery but was unable to. She then offered to have the store ship it, which initially seemed helpful. However, once I provided my address, the process became disorganized. The associate appeared confused about delivery timing, became increasingly unhelpful and extremely rude, and was unable to confirm when I would receive the item. She kept saying you "should" get them by X date. I explained again that I needed to overnight them. That was four days ago, and I still have not received my order. Customer service has only told me it is "being processed," with no clear resolution. They said it was out for delivery when it hadn't even shipped yet (still hasn't shipped). My payment was taken immediately, yet I still do not have the item I needed for my event. Had I known I wouldn't have bothered with the order at all. This experience was a significant waste of time and energy, especially given the distance I traveled.

Visited this location to buy my daughter back to school clothing. I walked in and was immediately…read moregreeted. I picked out several outfits and handed them to the salesperson to place behind the counter. This employee was super nice, very knowledgeable about the fit and sizing, and also very helpful. She seemed very authentic. I really enjoyed shopping with her assistance. Once I was done, she completed the sales transaction, and continued with a sincere, and polite closing phrase. She told me "see you next time". That being said, I will definitely visit this J. Crew again. It was a great shopping experience.

Large, very clean, well-stocked, and well-maintained store…read more Employees were friendly and welcomed my wife and me the second we stepped foot in the store. Parking is available in the huge, private lot. Merchandise is made from high-quality materials, and the selection of styles, colors, and sizes makes shopping here convenient for everyone.

I was tasked with purchasing a birthday card for someone's brother, as the gift-giver lives out of…read morestate. In a world where transactions are more often than not digital, a handwritten note provides a light, but effective counterbalance to this trend. At the store, the rep happily walked me through the options, noting some of the snark and sass behind the artwork and text. Matter of fact, there were lots of wonderfully odd items there, such as the feet finger puppets I played with while waiting in line. They especially boasted a strong collection of vintage women's clothing with vibrant colors and unique designs easily able to grab the attention of anyone walking by. As for the card, I narrowed it down to Darth Vader, Chewbacca, or Arthur, finally deciding to choose the path of the resistance with Chewie.

I love this store. Their selection is unmatched, size inclusion is appreciated, and the prices are…read morenot out of line! The team who works there is kind and helpful, and even with all of the terrible things that have come their way, they haven't lost their sparkle. I can't wait for them to reopen in a few weeks so I can go back and shop more! P.s. love love love the wallpaper in the dressing rooms!

Went to try on some jeans because I had a pair before that lasted me very long, they just don't fit…read moreanymore. Although they may be pricey, the quality is good. The staff was so kind and helpful. The cashier was able to assist me with some sizing questions. Another worker at the fitting room provided me with options for other jeans. I felt very comfortable in asking for help. I would come back!

I'm extremely disappointed by the treatment of customers at Madewell. There needs to be more…read moreaccountability when it comes to how Black and Latino customers are treated. Everyone deserves to be welcomed, respected, and treated fairly, regardless of their race or ethnicity. When customers feel singled out, judged, or treated differently, those concerns deserve to be taken seriously. No one should have to question whether they're receiving different treatment because of the color of their skin. Madewell needs to listen to these concerns, take them seriously, and ensure that every customer receives the same level of respect and service. Racism and discrimination have no place in customer service.

I can't say enough about Nordstrom Rack! It's like getting Nordstrom quality items at Thrift Store…read moreprices (ok, maybe warehouse prices, but you get my point)! I love shopping here AND Nordstrom btw. The store has many items that you need from a department store with the quality of Nordstrom but maybe it was returned or never sold from the previous season. The staff there is always happy to serve you and very helpful!! I always go to the Rack for my home and clothing needs before I go to any other store! You should too!!

I went this weekend to buy some clothes for myself and my daughter and unfortunately when I went to…read morethe dressing rooms, the floor was full of dust, dirt, balls of scum every where, disgusting. When I left the dressing room area I looked at the aisle floors and by the cashier area and it was the same. When I politely mentioned that to 2 people that work at the store, one said 'It has been one of those days' the other said 'We are short on staff'. I feel sorry for the people that have to work under those conditions. Another thing I noticed, they don't have the designer's area for the women shoes. Overall the store looks rundown. I will not be going back to this store. Nordstrom, your brand is going down.

Great service, huge selection, adorable outfits and such a fun vibe. I love FP and I love this…read morestore! I found so many great things but didn't want to go crazy so I kept it within reason. I don't want to say exactly what I bought because most are gifts but I love everything and can't wait to go back!!

Highly recommend.. they get new clothes very often. Beautiful design. Mia was so sweet and helpful…read more Love it

We came to a class hosted by the one in Colorado, and after we were invited in store to shop and…read moreenter a raffle. They also had light refreshments like waters and granola for us. Very nice touch. The store itself is huge and the set up is beautiful very aesthetically pleasing to shop.

My first time going to Alo with my family. It wasn't welcoming at all. The moment we walked in,…read morethere was a male employee at the door who just literally stares at people, no expression. He was wearing glasses and he would keep his chin down, then look over the top of the frame of his glasses staring customers down who come in. It was so uncomfortable. A female employee walked to him and I believe she told him not to just stare but to actually welcome customers in. Nope, he kept on with his gaze, with his hands behind his back. We were ready to buy multiple things here, but just felt too uncomfortable. And if it matters, we're Asian. And this employee looked Hispanic. We'll probably never go back.

What a find! So many cute pieces from clothing to hats and accessories! Purchase a chic shawl and…read morea smart clutch. Great prices and got 30% off on my shawl. Go xh CA it out!

I've been trying to refresh my wardrobe especially with the weather being cold one minute and hot…read morethe next. And I'm tired of wearing jeans and a sweater every day. I loved the layout of the store, there's so many options and colors. And I pulled an item from the sale rack. A cute cerulean blouse that fit too well not to buy. The sales associate Audrey was so kind and helpful when I asked for suggestions on jeans. She recommended a few and I loved the comfy Jean light culottes. It's hard for me to find wide legged pants that don't make me look shorter or rounder. But these really fit me in the right places. I'm so happy with my purchase and I'll be back to get more styling tips!

What an amazing store. Ritz is what many have described as a hidden jewel. Where else can you…read morefind high end items at prices that are affordable. Jennifer is such a beautiful woman inside and out. I highly recommend you checking this place out. You would not be disappointed. Regular check ins since items come in almost daily.

Owner was extremely rude on phone. I was calling to inquire about selling something. I don't live…read morein the Pasadena area but many friends do. I will suggest they never do business with this woman! If you can't speak cordially and professionally to someone on the phone representing your business, then don't list your phone number! Attitude check please!