I've owned my pool for three years. Every summer it has been sparkling, clear and clean. I went to…read morebuy chemicals for my pool right before the Fourth of July. Two of Dick Mackey's young employees ran a test on my water and sold me $200 worth of products one product I had never used, it was to pull metals out of the water. I put the product in my pool that night. Twelve hours later when we woke up my sparkling clear pool was COMPLETELY CLOUDY. My pool is so cloudy you can not see to the bottom. I went back to try and fix what had happened two consecutive days after that first visit and was told to do different things and sold more chemicals spending more money. I was so upset and frantic to fix this problem that had never occurred before that I bought more chemicals and followed more of Dick Mackey's instructions. The day before the fourth of July, three days into this ordeal, I confronted Mr. Mackey and was told by him "the smoke from the Canadian wildfires must be causing my pool to be cloudy,". What!? Absolutely not. The smoke in June that was worse NEVER affected my pool. I was sold a product that first day that should never have been put in my pool. I have a huge heater that has copper lines. Mr. Mackey then proceeded to blame ME for the cloudiness of my pool. He told me that I didn't read the directions properly on the papers he had given me, which was totally completely untrue. The papers had also been marked up by him, and his staff. I was told to do the opposite of what was written on the papers. I had the proof right in my hands. On top of Mr. Mackey's disrespectful behavior towards me, two young employees admitted wrong doing. One admitted on the third day he gave me advice on chemicals he should not of and the other who had offered to stop by after work to look at my pool asked me not to mention that he offered to stop by in front of Mr. Mackey "because Mr. Mackey may get the wrong idea". I never had this young man at my house but if that is against the rules why did you offer when I was in the store . On top of ruining my sparkling clear water I've had for three summers in a row, Mr. Mackey refused to let me return chemicals I bought from him In the three days I was at his store frantically trying to follow his instructions to clear my pool. These chemicals were unopened and unused and I had a receipt!? I'm so shocked at this man and his employee's unprofessional behavior, lack of knowledge, excuses, inability to take responsibility for ruining my water, selling me products I didn't need and overall disregard for his customer's distress that I had to write about my experience. The last slap in the face was when Mr. Mackey told me not to get so upset, "his pool has been cloudy all summer and he is still trying to get it clear". I'm sorry sir but my pool was never cloudy and if yours is as you stated you are doing something wrong and again should not be giving advice or selling pool supplies or hiring young kids to sell your pool supplies who have no clue what they are talking about either. I now have to hire a company to come drain and fix my water.

So starting off.. i feel that Mr. Mackey spends so much time with his customers which We love. I am…read morea true researcher and "review reader" before i buy anything. Mr. Mackey was able to answer any and all of my questions without hesitation. He is extremely knowledgeable about all spa aspects. We purchased a PDC biscayne luxury spa on July 24th. There is a 20 week wait, not due to quality pools but a shortage and backorder. We welcome the wait as we need to put a deck on and there is a lumber shortage now. This is also a PA company which i feel comfortable about. We cannot wait to receive our hot tub. Thank you Mr. Mackey! Will add to my review once spa is delivered.

Came out to repair my liner leaking, patched 1 hole said there are 6 more to be done at a future…read moretime when the water is clearer.{so how did you find 7 if it was too cloudy?} Came out a few weeks later, said still too cloudy to patch?? Water bill was 420 last month had to keep hose running to keep pool filter running. 3rd time out, patched 2 holes. But I thought there were 6 left to be fixed, water was very clear so that excuse can't be used ?!?! Olympic Pool bill over 300 now, and guess what next day level down 1 inch, now mind you this is a 24 x 40 in ground pool....lot of water!!! Call Olympic again, older sounding man tells me he can't get in touch with anyone but will send someone out on the following Wednesday, that's 4 days of losing water. Old guy calls on Tuesday to confirm Wednesday appointment, I tell him that due to the water level getting low, it's getting cloudy, I then proceeded to express my disappointment in his companies ability to fix the job right the 1st time, and he tells me, "Sir, you liner is old and leaking" but doesn't offer an explanation on the poor work by the servicemen. I urge people to look at other companies before choosing Olympic, I for one will never consider calling them for anything.

Sales was great all smiles. After that you're on your own. Service doesn't exist. Call them and…read morethey react as if you're a bother. Stay away.

They not only diagnosed the issue with my natural gas (Hayward h350fdn heater) they fixed it (gas…read morevalve not opening) and understanding that pool places are busy right now they came in a little over a week! I had the parts so I only paid for labor which was reasonable! The other places I called will not touch gas heaters and they were charging a fortune just to come out and diagnose problem without even fixing it! Then they never showed up ! Ty again Olympic for your professional reliable work!

From the owner: We specialize in In-Ground Swimming Pool Service; Above Ground Pool Service; Hot Tub/Spa Service;…read moreSwimming Pool Openings and Closings. This location is our Service Dept, Construction Office, Warehouse & Main Office.

We have bought multiple hot tubs from this location. Kevin is a great help. We won't go anywhere…read moreelse & are hoping to add a pool someday soon! Highly recommend.

We ordered the largest pool at 16' x 40' from the sales person. At no time did he mention that the…read moredimensions were from the outside edge of the pool and the actual dimensions were more like 14 x 38. The people who installed the pool were professional and thorough. The sales person and Marvin however were rude, unavailable and only answered the phone when they wanted money. There is still a broken pipe at the deep end of the pool and after leaving multiple messages for Marvin, NOTHING. Our overall experience was less than satisfactory. It was all about the money and not our satisfaction.

Just had my hot tub serviced again. Amazing service from Michael. He's been amazing for the past…read morefew years

I've been having trouble keeping up with the upkeep of my hot tub for ages. After staying on top of…read moreit for a while, I'd eventually get lazy and end up having to drain my green pond and refill it, which would take hours of my life. I heard about Michael and his crew from a friend and was hesitant to take the plunge to have someone manage the whole thing but am I glad I did! Michael and his guys are knowledgeable, transparent, attentive and most of all: professional! They fielded all my questions in a respectful and friendly manner, broke down what every part of the service they'd be providing and have been on top of it since I've started working with them. Wish I had found them sooner!

Wow a year later and you respond to a negative review. 38 years in business and 2 reviews and one…read moreis horrible. Please don't put the blame on your associate because she just informed us what you informed her . Your a horrible business owner and it showed . Weather it's my first time in the store or not nobody should be treated the way you treated my wife and I . I have bought 20x40 liners , automatic pool cleaners and countless amounts of chemicals. You lost out on a good customer all because you lied about a pool slide that you informed us you had in stock . Be a man of your work and take responsibility for your actions !!!

I have worked with Superior Pools for two years and have been very happy with their knowledge and…read moreservice. I fought green algae while using chlorine for the prior year and was never happy. Superior showed me the Baquacil system that they sell and my pool has been clean, clear, and blue ever since. They test my pool water for free since I buy my chemicals from them and have always given me great advice.

For years, I had been planning to build the perfect backyard patio but couldn't find the right…read morecontractor to bring my vision to life. I spoke with several companies, but none of them really understood what I was looking for. Then I came across Nigel Ryan at Pocono Exterior. From the start, the experience was completely different. After we connected, I explained my ideas, and he was able to clearly see my vision and put together a plan that matched exactly what I had in mind. His pricing was fair, and he handled everything from start to finish--permits, materials, and labor--which made the whole process stress-free. What really stood out to me was his professionalism and reliability. He showed up on time every day and completed the job exactly as promised. The quality of the work is excellent. The craftsmanship and attention to detail really show, and his work ethic is top-notch. I couldn't be happier with how everything turned out. Highly recommend!

Highly recommend. Highly recommend. Nigel started and finished as expected. Tanzite is so…read morebeautiful. Workmanship top notch. Did way more than we expected. I have been a 35 yr property insurance agent and have rarely have seen a contractor with his work ethic and honesty. I was about to mistakenly over pay him and he corrected me. What contractor does that?? Very trustworthy and the price was well in line with trex and and pavers. Again highly recommend..

Great service and pricing. They clean our pool every week. Cheaper than buying all the chemicals…read moreand no headaches of trying to figure it out myself.

From the owner: We offer Full-Service Cleaning & Maintenance to keep your pool crystal clear all season long…read more Whether you're looking for a routine cleaning service or a full maintenance check, we've got you covered! *What We Do:* - Pool Openings & Closings - Weekly/Monthly Cleanings - Routine Maintenance & Water Treatment   - Equipment Installation & Repairs  

I needed to replace my existing hot tub. The staff were very helpful and I got a good deal on my…read morenew hit tub. I had some questions with the county permit and they called, cleared it up and saved me a lot of worry. I highly recommend Aquacare.

Very unreliable pool service we hire to clean our pool 1st the gentleman that came stated that he…read morecould clean the pool. Filled the pool up with water and put a chemical in the water for all the leaves and sediments to go to the ground we had hopes to use the pool atleast for a couple of weeks . We paid 1/2 of the service fee and didn't even get the bottom of the pool cleaned. We are Very disappointed with this company service.