Very helpful and knowledgeable of my seasonal pool needs. Always a go to to give my water sample…read moreand tailor treatments for me, takes out so much leg work for me.

From the owner: Wechsler Pool & Supply Co has been servicing commercial swimming pools in the Catskills & lower…read moreHudson Valley since 1934 with Liquid Chlorine, pH Control, Commercial Service, Pool Heat, Retail Store & More!

Chris gave us an estimate. The work was done correctly and we paid what we expected to pay. Will…read moreuse them again.

Our air conditioner in our Dental office shut off during one of the hottest days of the summer. I…read morecalled LH Reed and Sons and they came out 20 minutes after I called. They were quick to diagnosing the issue and the air conditioning was back up and running that same day. They were quick efficient and extremely kind. They will now be our go to for any issues in our office.

My experience with the business is horrible. I have been waiting for at least 2 years for my spa to…read morebe fixed. They say they are still waiting on parts. I have stopped in the office and spoke with Donna. She is rude and very nasty to customers and her employees. I stopped in on another day and I heard her yelling at the tech and the other girl in the office and saying nasty things to them. I wouldn't be working there if that was my boss no matter if its family or not. So much disrespect. I would really like to keep using them to fix my spa but at this point it's a waste of time. Beware of this company and the long wait times and the rude owner. I have also talked to a few people that do service with them they overcharge for chemicals, filters and parts. Alot of people have purchased there products online its cheaper and less headache dealing with the owner.

Bought a spa from them but ever since have had trouble scheduling service and…read morethis year on May 25 they offered service end of June but ignored several messages to schedule a convenient date and then June 29 said nothing available until end of August, when half the summer gone! Advise buying spas from a company that is customer oriented and can schedule timely servicing to open spa in spring and winterize in fall.

Was extremely expensive to change condensate pump on HVAC! Great Guy but I was a little surprised…read moreat the cost

From the owner: Welcome to Bill The Plumber, where we are dedicated to providing outstanding repair, maintenance,…read moreand installation of Plumbing and HVAC systems. Established in 2020, we’re proud to be a veteran-owned and operated business, committed to delivering exceptional workmanship and customer satisfaction. Whether the job is big or small, Bill is dedicated to getting it done right the first time and letting his work speak for itself! Emergency Services Available, after hours and on weekends. Price Guarantee! Never any hidden costs!

NIGHTMARE!!!! -- DO NOT PAY THEM UNTIL THE JOB IS 100% COMPLETE…read more I live 1,000 miles away and hired Royal Pools to refurbish a pool at my elderly mother's house in New York that had basically turned into a swamp. They were the highest price but came highly recommended by neighbors and I didn't want to cut corners and take a chance. At their request, I made the mistake of paying them when the job was "almost done." In the time it took me to run to the store and come back, they packed up and left without finishing the job. Like other reviews have said, their attitude went from great to downright hostile the minute they had their money. I spent $25,000 to have this pool refurbished, and they left me with a pool that is unfinished, leaking, unable to properly circulate, and with no chemicals in it. It is now starting to turn back into the same swamp I paid them to fix. Now I have to take more time off work and fly back to NY to find a company to finish the job. If they'll do this to a 75 year old widow, I doubt they'll care about taking your money.

Great customer service! Quality of your work is exceptional, and their workers are outstandingread more

I ordered a custom pool cover from Mike. Easy to deal with and the price was fair. Everyone there…read morewas very pleasant to deal with. Very friendly and I think the prices are good.

From the owner: Custom Pools and Spas by DeRichie Inc. provides swimming pool and hot tub service to the…read moreCarbondale, PA area.

I've owned my pool for three years. Every summer it has been sparkling, clear and clean. I went to…read morebuy chemicals for my pool right before the Fourth of July. Two of Dick Mackey's young employees ran a test on my water and sold me $200 worth of products one product I had never used, it was to pull metals out of the water. I put the product in my pool that night. Twelve hours later when we woke up my sparkling clear pool was COMPLETELY CLOUDY. My pool is so cloudy you can not see to the bottom. I went back to try and fix what had happened two consecutive days after that first visit and was told to do different things and sold more chemicals spending more money. I was so upset and frantic to fix this problem that had never occurred before that I bought more chemicals and followed more of Dick Mackey's instructions. The day before the fourth of July, three days into this ordeal, I confronted Mr. Mackey and was told by him "the smoke from the Canadian wildfires must be causing my pool to be cloudy,". What!? Absolutely not. The smoke in June that was worse NEVER affected my pool. I was sold a product that first day that should never have been put in my pool. I have a huge heater that has copper lines. Mr. Mackey then proceeded to blame ME for the cloudiness of my pool. He told me that I didn't read the directions properly on the papers he had given me, which was totally completely untrue. The papers had also been marked up by him, and his staff. I was told to do the opposite of what was written on the papers. I had the proof right in my hands. On top of Mr. Mackey's disrespectful behavior towards me, two young employees admitted wrong doing. One admitted on the third day he gave me advice on chemicals he should not of and the other who had offered to stop by after work to look at my pool asked me not to mention that he offered to stop by in front of Mr. Mackey "because Mr. Mackey may get the wrong idea". I never had this young man at my house but if that is against the rules why did you offer when I was in the store . On top of ruining my sparkling clear water I've had for three summers in a row, Mr. Mackey refused to let me return chemicals I bought from him In the three days I was at his store frantically trying to follow his instructions to clear my pool. These chemicals were unopened and unused and I had a receipt!? I'm so shocked at this man and his employee's unprofessional behavior, lack of knowledge, excuses, inability to take responsibility for ruining my water, selling me products I didn't need and overall disregard for his customer's distress that I had to write about my experience. The last slap in the face was when Mr. Mackey told me not to get so upset, "his pool has been cloudy all summer and he is still trying to get it clear". I'm sorry sir but my pool was never cloudy and if yours is as you stated you are doing something wrong and again should not be giving advice or selling pool supplies or hiring young kids to sell your pool supplies who have no clue what they are talking about either. I now have to hire a company to come drain and fix my water.

So starting off.. i feel that Mr. Mackey spends so much time with his customers which We love. I am…read morea true researcher and "review reader" before i buy anything. Mr. Mackey was able to answer any and all of my questions without hesitation. He is extremely knowledgeable about all spa aspects. We purchased a PDC biscayne luxury spa on July 24th. There is a 20 week wait, not due to quality pools but a shortage and backorder. We welcome the wait as we need to put a deck on and there is a lumber shortage now. This is also a PA company which i feel comfortable about. We cannot wait to receive our hot tub. Thank you Mr. Mackey! Will add to my review once spa is delivered.

By far the best pool service company i have used thus far and I have tries many. They came out the…read moresame day of my initial call for service and have come back almost everyday to every other day until the problem was completely solved. Very customer service based company. Do not use these companies that have you on a long waiting list, many times not even getting back to you.

Manny and his crew came out last August and installed our inground pool. Very knowledgeable kept…read moreus informed every step of the way he also came back and installed a pool heater and covered our pool and just opened our pool recently. They did an awesome job very reasonable pricing too.