I wrote my first review in 2017. It's time for a follow up review. During the Pandemic, with time…read moreoff from work and everyone having a pool installed, i started to appreciate even more the great vinyl pool installed by Steve and Mike and company. I became a local expert in pools and quality products all learned from Bilt Rite. I remain extremely please with the highest quality equipment recommended to me which continues to allow me to be maintenance free. I do it all myself, except for opening and closing procedures. The quality of my neighbors' pools, although paying much more, was highly inferior and certainly not user friendly. I can control all from my phone, having installed an Aqua Pod and Modem. Sure beats going out every time to turn on heater or filter. As far as service is concerned, when something goes wrong, unrelated to the installation, they will definitely take care of it to perfection. I recently needed a "board" replaced. It was done with the utmost care and professionalism, coming back a second time to ensure it was fully operational. It was also followed up by the office to ensure all worked out perfectly well. There might be a rare occasion of an unsatisfied customer with customer service. I can only tell you that I have never experienced anything but the highest level of service and getting the job done always. Any issue related to pool function is always cared for promptly. If it can be done over the phone then it will be communicated in that manner, otherwise in person. I wish to highlight the main person in charge of customer service, Patty. Her responsibility is huge. She is in charge of keeping everyone on time with their opening and closing of pools, new construction schedule, rare issues with pools that need attention. She does it in the most professional manner. She answers all emails and phone calls in a very timely way and always get the job done. Just remember, when you show respect and professionalism, you will be treated back the same way, to your highest level of satisfaction. I would like to close by saying they know everything about vinyl pools. They have decades of experience. They do not do gunite pools and have therefore developed an expertise in Vinyl and its associated equipment. If you want your pool "Bilt Rite" then call Steve and Mike and Patty at Biltrite pools in Commack.

Bilt rite out of commack. I can't say enough good things about this guy. I deal with a lot of…read morecontractors and he is one of the best. Calls back right away. He's a smaller company but has been in business 30yrs and shows up to work at job site himself with his brother. Communicated with the electrician and paver company to make sure they all knew what needed to be done and how to do it. And to boot his price was reasonable. He wasn't the cheapest but also was the most expensive out of the 8 guys I met with. just had a great feeling about this guy and he also did a friend of mines pool in which he had the same experience as I did.

We started to look for a company to build a pool in March 2020, right at the beginningof the…read morePandemic. After doing research and getting quotes from 6 or 7 companies, we decided to use Specht-Tachular. From the designer Kelly, to the actual layout, Dieter (the owner), to the construction, Mike, they did a great job. With all if the delays caused by Covid, we actually swam by the end of August. The pool was completed in total by November with the patio!

From the owner: Long Island's Premier Inground Pool Builderread more

Chemex was great in doing a water analysis and giving me the chemicals I needed to get my salt…read morewater pool quality to where it should be. They gave me the proper selections and advised the timing and order for the use of the products. They did not try to oversell me and took the time in a busy store to explain what they were doing. and how it would affect my water quality. I would never go to a chan store where the quality might depend on which young person handles your water analysis.

Courteous staff, helpful, never hesitate to do a water test or provide information on any pool or…read moreequipment questions. Charlie has been my go to guy for over a decade. Highly recommend!

Best purchase ever made! Worth every penny!…read more I use my twilight 8.25 Hottub everyday! I can't describe how peaceful and relaxing it is. It pains me to have to get out to make dinner .... At least I'm totally relaxed and muscles feel great! Super easy to maintain! Thanks Drew and Suntek! So thankful

I just recently worked with Suntek for the first time. I was helped by Dylan. I really felt like I…read morewas in good hands and working with honest experts who weren't trying to upsell me. I find that to be rare these days. I have more work that has to be done this spring on our pool and I will for sure be heading back to Suntek to get this project done.

I cannot say enough nice things about Provenzano. I brought in a Dewalt Battery Drill that I…read morethought the chuck was broken. They looked at it for me and found it was just rusted inside. They cleaned it out for me and within 10 minutes it was working. They refused to charge me for this. I have gotten my snow blower tuned up there as well a few years ago. Still working perfectly. It is so nice to go into a small family owned business that does great work and treats you so kindly. Great place!!! I highly recommend them.

I just got home with my now-working mower. I brought it in at 5pm, explained the problem with…read moreDominic and Evan (two very nice, helpful young guys), and Dom asked if I wanted to stay, and they'll jump on it as I wait. 45 minutes later, after sharing life stories amongst us, they fixed the carburetor, put in a new filter, checked the drive belt, listened to my life story, and put it back in my car. They couldn't have been more accommodating, but that didn't surprise me, as I've brought equipment there before. Great place for repairs, lawn and gardening items, and anything else 'outdoorsy".

Simply the best! Always on time...always thorough. And most importantly, honest. I highly recommend…read moreGran Sasso.

This was my first year using Gran Sasso for a complete seasonal pool package that included pool…read moreopening, weekly service and closing. I couldn't have been more pleased with the quality of service received. The crews were extremely efficient and always professional. The quality of their work was always outstanding. In the past I have also used Gran Sasso to repair and replace pool equipment. I have purchased a new heater, filter and pool cover. And again they have always provided quality products and installation. Also a special shoutout to Shannon and Summer to continually provide outstanding customer service and support.

My friend Milton had a horrible experience with them. He spent around 60K, everything is…read moresubcontracted with no communication. Don't trust Google's review trust Yeld. No one has a 5.0 rating

have had them sservice my pool for five years, they replaced the liner, and installed a new pump,…read morethe workmanship was shotty, the cost expensive, but this summer when they open my pool they simply removed the cover, and charged me $375, they didnt install anything, $85.00 a week and the do nothing, i am through with them beware, Adam just denies anything is his fault

Weekly pool service. Alex is efficient, a caring family man and dependable. Very polite and nice…read moreto be around. Excellent service

From the owner: High Tide Pools can help you design and customize your dream pool. Give us a call today for a free…read moreestimate!

I brought a robot vacuum one morning. I did not buy it from Doctors Pools, my wife got it online…read more It had a warranty issue. Doctors Pools accepted it from me around 10:00 am. Within an hour or 2 they called me saying it's all done. I pass by a few pool companies on my way to Doctors Pools because they are professionals and always have been helpful with my pool issues. Good job! Rock Greenlawn NY

STAY AWAY FROM THIS POOL COMPANY. I called to get a filter warranty issue resolved on May 4th, and…read moresaid they had no other availability and had to schedule me all the way out for June 6th. I accepted this appointment as the other pool companies on the warranty list for Hayward told me that they did not do warranty assistance (wtf?!) The pool doctor called me this morning on JUNE 2ND to tell me that they don't do warranty assistance either, even though they are also on the website for Hayward filter warranties. What an irresponsible and sorry ass company. Go somewhere else.