Sunshine Fun Pools gave us a great price on replacing our pool lights and got them…read morereplaced within a week! Scottie was very knowledgeable and professional and we will definitely use them again!

They build a beautiful pool but the Haywood system they install has been trouble for me since the…read morefirst few months. My pool is 2 years old and I have had three heaters and now have a broken filter pump. Warranty work and any service work is hard to get done. They are always "busy". That means they are busy building new pools and do not have adequate staff or contractors to complete work under warranty. It has been a frustrating two years.

I would highly recommend looking for another pool company. We have built several pools over the…read moreyears between here and North Texas. Worst service and they do not stand behind their product.

They are a wonderful family owned business that cares.read more

I called and left a message. Ed returned my call quickly. i explained my situation ( home…read morewarranty) and he said he would call me back the next day. That was a week ago and I have left three messages that have not resulted in a reply. I even asked that he just let me know if he did not want to do the warranty work so I could get someone else. Still nothing.

From the owner: Professional Pool Maintenance, Supplies, and Training.read more

I have now been without a filter for 5 weeks. This is all because Leslie will not stand behind…read moretheir products. My filter broke at a seam where the two halves of the filter were joined. This resulted in low water condition which melted the pump impeller. My pool guy replaced the melted parts out of his own pocket when I believe Leslie pool should have done it. In addition this new filter should have been replaced by now. Leslie pool gives lip service but no answer as to when I'll get a new filter. They should install a new filter and pay for the sand to put in it. The question is what could we improve. Do your job! Get me another New filter and install it.

Went into town yesterday afternoon looking to finance a large above ground pool and supplies. This…read morewas the first time I had been into this Leslie's location. The two gentlemen (Christian & John) were fabulous to say the least! There was a "small" snag with the financial department the company finances through and I was in the store for well over an hour while they patiently waited on the phone with Wells Fargo's customer service, but these employees at Leslie's were determined to get me what I needed. They truly went above and beyond to help their customer, they even offered me a chair and polite conversation while I waited. Exceptional customer service is hard to find nowadays, but rest assured Leslie's is in no short supply. I am very thankful for their help and professionalism. They have definitely made a new customer.

They have not honored their warranty. After charging me an additional $2,000.00 to install a…read morecontinuous Polaris pool cleaner that replaced the $2,800.00 external one I purchased with the pool installation, they kept dragging the issue out until the warranty expired...now guess what they say...expired warranty. Still no working cleaner, pump is out on the cleaner, my pool lights don't work they were supposed to be in conduit, they are not. I have had 2 leaks on the pool plumbing, I had to dig them up and then pay them to come and fix. Oh by the way the pool is only 3 years old. Horrible service, promise after promise, then excuses and then just non-responsive. I have never sued anyone in my life. But at 51 years old I am considering it. This is the 3rd pool I have owned and this pool has by far been the worst experience I have had to date. Very frustrated, I would never and could never in good conscience recommend this company for Pools, Patio's or Spas.

From the owner: At Champion Pool and Patio, we are dedicated to ensuring that your pool is properly maintained so…read morethat you can enjoy it longer. Call our excellent College Station, TX Pool Service today.

Great experience from purchase to final install! Got a fantastic deal on swim spa from Brian. They…read moremet and exceeded my expectations on customer service, product quality, and timeliness throughout the process. They delivered exactly what was promised and more. Great company, and Brian and the team were excellent at what they do. I will continue to support the business in the future.

They came to my house and made a repair on pvc pipe leaking and a couple of o rings that needed to…read morebe replaced. The original quote was 300 and they ended up charging me 438. The tech that came out was not able to figure out the angle on the pipe that he was replacing and ended up using a putty which I agreed to. He was very friendly and knowledgeable. My reason for my review not being a five is that the quote was nearly fifty percent more than anticipated for a simple pvc pipe repair and o ring replacement. I tried to speak to the company and they were not willing to come any closer to their original quote. Beware of the price you are quoted as it may end up much higher than expected.

UPDATE- The day I posted this, I finally got a call, so I changed my 1 star to 2 stars. Martin…read morecame out, and fussed about the spa, and then told me, he will need to make a third return call, not this Monday, but NEXT Monday to bring his sump pumps and vacuum etc. So, still not repaired to blow out the lines. I will update again if anything ever gets finished. I bought a lovely swim spa from Spas Unlimited a couple of years ago. We have enjoyed the spa. Noticed a few issues this spring. Reached out to Esmeralda in service. Paid a Couple hundred dollar service fee. Waited over a month for a Technician to visit. He spend about 10 mins with my spa. Enough to remove filters and the top of spa. He stated he needed a compressor to blow the lines, and the spa jets seemed glued on and were not popping off easily. He left. I truly thought he was either going to get a compressor or have lunch. He never returned. I waited another week to call Esmeralda who stated that they were "waiting to see how the owner wanted to proceed with the repair". I haven't heard back in three weeks. The request for service started back in Spring. It is now almost August. Unsure of what I paid $$ for service call. Absolutely nothing was done. I've been more than patient.

On September 27, 2025, I entered into a contract with Spas Unlimited and paid a deposit. Under…read moreTexas law, consumers have the right to cancel certain contracts within three (3) business days and receive a full refund. I exercised this right and notified the business in writing within the legal timeframe. Despite this, Spas Unlimited has refused to issue my refund and continues to withhold my deposit for services that were never rendered. I have given them every opportunity to resolve this matter, yet they have not honored the cancellation or complied with the law. This has been an extremely frustrating experience, and it shows a lack of integrity and accountability in how they conduct business. Customers should be very cautious before signing any contract with Spas Unlimited, as they may not honor cancellations or refunds even when required by law.

We've spent more than $10k at this company over the years and had a great relationship and service…read morefrom them. In a routine conversation with someone named Michelle regarding service she was rude and hung up on me. I called back and she did not apologize for hanging up or for her unprofessional attitude towards me. I let her know that she should go fuck herself for her behavior and that I would never do business with them again. Then I received a message saying that I was banned from their business. Fair enough. No courtesy or professional response from a company I've spent more than $10k at in the past 4 years. She needs to be fired.

Big Star Backyards is--hands down--the best spa purveyor in the Austin area. We shopped around to…read moredo due diligence, and not only were the prices better across the board at Big Star, but the sales guy we worked with (Chad) was WAY more knowledgeable. Turns out this is a family business, which makes sense why Chad knew the Jacuzzi system backwards and forwards. Probably been hearing about hot tubs since he was a kid. Also, he had just the right touch. He knew the products were quality, so he didn't pressure us or upsell. He let the products do the talking. He earned our trust and delivered on it 100%, including being responsive over text as I got the whole thing installed and set up. Service that really went above and beyond. The only thing I would add to the Big Star business model: a subscription plan to get the chemicals delivered automatically. Would love to set it and forget it, with my money going to a locally-owned, family-run business instead of Amazon. Support small businesses!

Professional and Knowledgeable Honest company. I have known these guys for many years and…read moretrustworthy is the word I would use to describe them. They will see you through any job and make sure all of your needs are met from start to finish. And after they finish if you have any questions. I highly recommend Aquatic Pools And Hot Tubs. You can always call Justin on his personal cell.

We contacted Aquatic Pools and Hot Tubs about building a pool. From the very moment they arrived…read moreto talk with us, we were sold. They are very professional and accommodating. They created a custom pool for our yard with all the water features and lighting we requested. The pool is beyond beautiful! They created a real "resort" feel in our backyard. If you are considering a pool, please call them!!!! They are the best!!!

They have great books. I bought one that was originally $17.99 for .99!!!!!!…read moreThey also have a huge selection of dog toys!!! Most were $3.99-$6.99. The cashier was nice and friendly.

Our family likes to check out Ollie's. It's fun to hunt for great finds…read more Another reviewer mentioned the exterior looking like a daycare and it made me laugh because we thought the outside looked... colorful... as well upon pulling up. The value at Ollie's is great. We didn't have a ton of time to shop but we nabbed an A&M garden flag for $6.99 and a big bag of Brownie Brittle for $5.99. (Now I will note that we have been "burned" by food at Ollie's in the past -not this particular location- when we bought some mint patties which were infested with bugs. So yes we are "nervous" buying food here but I think that if they are well packaged, that shouldn't normally be a problem.) Now for the service. Wow. Aimee was our cashier and was FABULOUS. She was so friendly and helpful. She got us signed up for Ollie's rewards and explained everything so thoroughly. I honestly don't know why we didn't sign up before. It's not like we shop here much but the points don't expire so we should have done it sooner. Thankfully this wonderful employee was able to get us signed up. Wasn't expecting such great service here. Outstanding.