This is the first year I've gone to the Pool Man for my chemicals and water testing since we've had…read moreour pool. Jennifer helped me get my pool clear and figure out why my pressure was so high on the pump. My cartridge filter needed to be cleaned really well. After I picked it up, I noticed a small hole. Lisa was kind enough to take care of it at no cost to me. This is how you take care of customers!

I've been going to the Pool Man in Clarksville for at least twenty years and purchased pool liners,…read morechemicals, and other pool supplies. I also got a lot of good advice on how to keep my pool clean and safe, but today they went above and beyond to solve my pool problem. Lisa "the boss" had shown me how to replace my old pump, and when I realized I had lost a special part from my old pump somewhere on my way to the store, she took a part out of their store display model to keep me from having to wait a week waiting for a part to come in. Now that is service! Thank you Lisa and the gang at The Pool Man. If you need quality pool products and knowledgeable service The Pool Man is the place to go.

They do a great job with the closing and opening of our pool…read moreGood people who think while they work to solve problems that arise during the job

Very professional company! Ken & Ellen installed our pool a few years ago! We love it! Thanks for…read morethe awesome service and our back yard staycation... Then called then to install a new liner! Always great service! Dee Lyons Memphis, IN

My papa was excited to be getting a sauna from Steepleton, but a few days after the order he was…read moreadmitted into the Cardiac ICU. His cardiac team said he would not be able to use a sauna. After canceling the order, there was a 1,800 fee to cancel. The sauna was never delivered and was not scheduled to be delivered for 3 to 4 weeks. Go anywhere else! If I could give zero stars, I would.

GO ELSEWHERE!! Horrible customer service and follow up. We bought a *very* basic swingset and I was…read moreassured that it would work in our space and for our 12 year old. They had to come and stake it, and it still did not work correctly. I waited some time thinking it would settle and it still lifts up when anyone of size swings (he is 175 lbs). The young man that helped us and assured it would work, no longer works there. We decided to give it away and called to see what they would charge to disassemble (it's a 3 swing Jungle Swinger) and move it, and they said it would be $600. The swingset was only like 1000.00 to begin with. I refused to pay that and called to see what they would charge to just take down the swingset and they quoted $300.00 (no moving at all). Our son got home from deployment and took it down in about 15 min. What a joke!! They do NOT back their products and are entirely WAY overpriced on delivery, install and follow up care.

Horrible, horrible, horrible customer service. A piece inside our couch snapped shortly after…read morepurchase. Took a few weeks for the service team to come and take pictures. That was 1 year ago. I have called several times to speak to service and keep getting told that the part has been ordered, but they are waiting on it to be delivered. DO NOT WASTE YOUR TIME WITH THIS COMPANY, GO ELSEWHERE!!!!!

Bought a hot spring spa had great customer service. Delivered sooner than anticipated. And great…read moreprice

This co repaired my pool when everyone else was telling me I needed to buy a new pool. They saved…read moreme because I was not going to buy a new pool. I am so thankful they saved my pool!

This is the first time that I have ever had to go from a five star review to a one star review…read more Jeremiah started off amazing, but has not been so great the last couple of months. It started with him not honoring the discount of the pool kit that was an extra 90 dollar's that he guaranteed that my pool would open clear, or it would go towards the opening of the pool. He also said that he would use his own chemicals but ended up charging me for chemicals used. Didn't screw down over half of the concrete pool cover anchors. And has been ignoring me about a current pool leak that I have.

We love our Pool! Jake is very professional and knowledgeable and responds promptly. He has made…read morepool ownership a breeze. My pool is beautiful and very manageable. The pool is a fiberglass salt water pool. 17'x33'. we are in Louisville Ky., Pools By Precision opens it in April and closes it in Oct.. Makes outdoor living so fun for the Family. Highly recommend Jake @ (Pools by Precision). Very grateful

From the owner: We are a premier swimming pool company that specializes in designing, building, and maintaining…read morebeautiful and functional swimming pools. Our team of experts has the knowledge and skills to handle any pool project, big or small. We take pride in building long-lasting relationships with our clients and providing exceptional customer service. Explore our website to learn more about our services, and feel free to contact us if you have any questions. Thank you for choosing Pools By Precision!

Refused to send me the dimensions of my pool cover, saying that they didn't want to be responsible…read moreif I got it somewhere else and the dimensions were wrong, which honestly I feel like if they were confident in their prices it wouldn't be an issue. Just be honest, I know you have a business to run and you want all the business but lying to people is not going to make them trust you

Do not contract for pool maintenance with this company. We were billed over twice the agreed rate…read morethat we contracted them for on several occasions. The first time that over $1,200 was drawn out of our account when we were expecting to pay $600/month for pool maintence, we called them to discuss the unexpectedly large bill and were given some bunk excuses about needing chemicals because of lawn clippings being blown into the water and some made-up sounding water testing that we never asked them to perform. The $600 extra dollars for the month for chemicals and testing was a ludicrous sum. We maintained our pool ourselves for an entire season for less than the overage for one month under the maintenance contract with Backyard Staycations. We asked the service manager never to bill over the agreed-upon rate ever again, and to discuss future testing and chemical purchases with us prior to performing them so that we can approve or disapprove the costs only to be hit with another $1200 charged out of our account the very next month. We feel very taken advantage of, have been extremely displeased with the lack of communication, the rude responses when we've called, and the inability to adequately explain these extremely high prices that greatly exceeded the quoted prices. We're submitting a complaint with the Better Business Bureau and spreading the word wherever we can. Do not enter into a maintenance contract with Backyard Staycations.

It took me 5 minutes with polite knowledgeable friendly service from Laurie E. Stellar Service!!read more

From the owner: Recreonics offers Pool Cleaning and Maintenance Products. Everything for cleaning and maintaining…read moreyour swimming pool including automatic pool cleaners, leaf rakes and skimmers, pool scrub brushes and underwater cleaning equipment.

Non responsive, didn't pull a permit, shoddy work, no communication. They are by far the worst pool…read moreservice ever. Cameron didn't communicate and hardly ever stayed in contact. They are very quick to come and pick up a check, but they don't do anything else. DO NOT... I REPEAT DO NOT USE THEM. IT IS A SCAM. THEY WILL TAKE YOUR MONEY AND WILL NOT DO THE WORK! I will be on tv letting the public know how shady they are!! They screwed the wrong person.