We were extremely satisfied with the time, attention and service we received from Legacy,…read morespecifically Johnnie. Our beautiful hot tub was delivered and installed. They did not damage the screens/ frame at all and everything was clean when they left. We love our hot tub! Extremely therapeutic and just feels awesome. Most importantly, their customer service is outstanding and they take their time to help you with whatever problems you/ your hot tub may have. Thanks do much Johnnie and Dave!

Top notch sales and delivery…read more The purchasing process was very smooth with no pressure. Sales people were very knowledgeable about the products. Delivery went very will and they were very respectful of the surroundings. Had a few questions post delivery and the team was always very responsive and happy to help. We strongly recommend checking them out.

Very disappointed! The refill & new jug gal sodium Hypochlorite (2.5 Gal) is a scam. The cashier…read morewanted to charge me $21. and some change to refill the jug, Which I was never told the first time after paying $41.37 in addition the product does not have the quality as other brands. I don't recommend it

unfortunately another bad experience. I called them to verify if they could do work on a hot water…read moreheater verified the brand they said they could. They came out and didn't tell us and then charge the card for the work. The next week I called to speak to someone about what they found and if they would be fixing it to my surprise, they had already charged me and said they fixed it. The issue was a leak and there was even more amounts of water around the hot water heater than ever. our pool guy says we got screwed. So not only did they not fix it but then said they did and charged us close to $400.

This company used to be called Aqua Doc Pool Company. Check out the reviews before doing business…read morewith them. Many reviews that are glowing about that company, are fake. They took over one year to complete my pool, when they promised at contract signing that it would "only take a few months". Completion should have been in June, but didn't happen until 10/31. Lots of blaming the county, blaming other contractors, blaming Ian (which happened a few years earlier), etc, etc. The workers just show up unannounced, which is alarming when they appear in your backyard without prior notice. Once the pool cage was up, they'd also just walk right on in. Extremely unprofessional for them to not bother knocking on the door to alert you they are there to work. Shoddy work (one part has failed twice already). They also don't know how to get the control panel to work with the app (which the sales guy said was "so easy to do"). This company has also called me a liar to prospective new customers. It's extremely unprofessional for them to do that. If any of you all want proof, I have tons of email and text trails showing that this company royally sucked and didn't do their job professionally, nor on time. And to call me a liar for letting the world know about the terrible experience I had...they are horrific. When you have loads of negative reviews about a company, it really tells the story. And that story is .... *THIS COMPANY IS THE PROBLEM*, not me or anyone else that's trying to warn you to stay away from them.

bad company run away their workers are disrespectful and take forever to complete. Leave the…read moreproperty torn up

We gave Elite Pool Designs a five-star rating when they installed our Pool in Riverview, FL June…read more23. Unlike many pool companies they value service after the sale. We have had three minor equipment issues and all were resolved quickly under warranty. They answer your calls, they send a qualified technician quickly and resolve the concern. They continue to provide exceptional value and were fairly priced. Five-stars is to low. We highly recommend them.

Poor pool service and overcharges for repair services. Charged me $99 for a bag for my vacuum and…read moreI looked and can buy so so much cheaper on Amazon. Needed wheels fixed on the vacuum and they told me take it myself to Pinch a Penny. His is after a $125 service charge. More than triple charged me for plugs for my pool fence. Bad experience and my mistake for hiring and keeping them.

We were having timer issues after 3 electricians and 3 different pool guys they kept going off in…read morethe middle of the night. So the Water Club was recommended. Pete installed the 4th timer and it is perfect. Am so grateful.

Jack was very responsive and reasonable. They were hard working and did a wonderful job on our…read morelanai pavers. I would highly recommend them

They built a great pool at a very fair price…read more The design process was terrific, permitting was seamless to us and finished product is great looking.

Our experience with John and all of the employees was terrific. Communication limited at times,…read morebut when we asked questions, we got the answers! Contractors are busy...we understood that and worked with them throughout the process and are thrilled with our pool! Great ideas and suggestions for the design!

Mark was prompt, responsive and knowledgeable. He followed up with relevant, helpful information to…read morehelp me solve my issue. I will be calling him the next time I have a hot tub need.

From the owner: We are a company that strives to provide honest, straightforward solutions to your pool equipment…read moreneeds. We have immersed ourselves in the quality and attention to detail of making your pool operate correctly as well as in the most efficient way possible for each individual clients intended use. I have been working on and learning about the intricacies of the latest and most technological pool equipment offered and specialize in Digital Automation Panels such as Hayward’s Omnilogic, Prologic, & Aqua-Logic systems and make it a point to gains as much knowledge as possible to be able to offer my clients unmatched service.

Platinum Pools is the best, they take care of everything, very detail oriented and great service…read more They got me back online post hurricane flooding and maintain it all beautifully.

I was in a pinch on Anna Maria Island, and Phillip and Platinum Pools SRQ saved me. Top notch…read moreservice. Highly recommend.