Memo helped me with a Christmas tree purchase the other day…read moreVery informative of the different types of trees the store offers Will come again

American Sale especially if you're from the south or west suburbs is a large retail store that…read moreyou're probably familiar with. You've probably been there before to get your Christmas decorations for the interior and or the exterior of your home. Lights, blowmolds, villages, angels, or maybe a pool, hot tub, sauna? If it's a Christmas decoration with lights, they'll have it. Why not pick up a trampoline? For sure while your deciding which colors and how many lights you'll need you'll get distracted with other items you didn't know you wanted. The name brand Sylvania Christmas lights they offer come at a fair value, as do other items that you may only find at American Sale. A must stop for everything Christmas.

Jay was super helpful in diagnosing my hot tub issue over the phone. Once he helped me figure out…read morethe issue, he took the time to tell me how to install the motor and what to be careful of when doing it. Thanks Jay!!!

Jay Barma was amazing. He listened to my jacuzzi issue and offered two options to address my…read moreleaking recirculator pump. With Jay's help I was able to fire a scandalous tub repair company that was stringing me along in below zero weather taking larger jobs and ignoring our timeline. Jay had the parts, the advice and guided me to a fully operating tub in less that 24hrs and I should mention saved me over $700! Thanks you Jay and TURBOTUBS!!!

We had checked out the Oakbrook and Downers Grove stores and were looking to see additional pieces…read moreof a style we were looking at and an employee suggested the ride out to the Aurora location. We decided to take the trip and it was worth it. The Fox Vally location had the most patio future displays we'd seen and we quickly found the Gensun Grand Terrace set we were interested in. Soon after, Chris (store manager) came to answer questions for us and was very informative on the brand, including pros/cons and comparisons. His knowledge on Gensun alone sold us on the set; but his customer service working thru purchase and delivery were amazing. We had one smaller issue with delivery and he quickly offered a resolution. I would very highly recommend working with Chris at the Aurora store to anyone looking to upgrade their patio space.

Ordered stools that were supposed to take 8 weeks to be delivered. I checked in a few times before…read morethen and was told that they are still not in. After 10 weeks I asked that they reach out to the manufacturer. I was informed that the company did not receive the order. Absent my pestering, the product would never have been delivered. The 2nd order was expedited, but the process was sloppy. I won't shop at this location again. A good business would give consideration for the mistake. My consideration was a fast delivery the 2nd time. Not enough !

We bought our CalSpa Swim Spa from Hot Tub Tony's about 5 years ago and we have them come out to…read moreservice it weekly. I recommend this so much because they keep it sparkling clean and whenever I need a new cover or a repair they come right out and take care of everything. What a relief to have a team to count on and they take the worry out of ownership by handling whatever we need. We are super grateful. We are very happy with all of the pricing for service.

I purchased a home that had a hot tub installed by Hot Tub Tonys. The CalSpa brand has limited…read morelicensed service providers in the Chicago area so my support options were limited to them within a 30 mile radius of O'Hare airport. In the past 5 months I have had to have Hot Tub Tony's come to my property 3 times. On each of the occasions, emails and phone calls for support averaged over a week to get any response back. It took nearly 3 weeks to get a response of any kind regarding a blown heater during a recent cold spell. I've had issues with heaters, pumps and temperature regulation. No prices outside of a trip charge were communicated until after the technician left, including requests for warranty repairs that were not honored after I took possession of the property. I am still having issues with the spa and they company isn't standing by the work they have performed either at the original point of sale, or after new equipment was installed at my expense. I have tried to get support from Tony or ownership and told it wasn't necessary for him to follow up. The company can not keep up with the maintenance of the products they sell. The communication is the worst I have experienced with a small business, including using an AI answering service that is not intuitive and apparently goes to no one to answer all inbound service requests. I can't speak for the sales team, although those are the only people that answer the phone. Beyond that the follow up, quality of service, communication and price transparency are all missing the mark. I would recommend buying a product that has more service provider options (not CalSpa for Illinois) and a different company to service and maintain spas.

Pre- paid at the beginning of the season for opening and closing, but now they don't answer the…read morephone and the website is gone. Voicemail is full and nobody has responded.

This was a couple doors down from Angeli's, and the kids needed goggles. The Speedos were all half…read moreoff! I spend $7 bucks per pair, and that was after passing them up at $18 per pair at the waterpark. There's a decent selection of stuff you would buy for your kids for summer, plus miscellaneous home and garden decorative stuff. It does the trick.

Another end to a wonderful summer with Arvidson's, closing today with Tim, who did another…read morefantastic job closing the pool, professional and knowledgeable. From service to testing, Arvidson has been our go to place. Great service, great people

Called company over a year ago and had to be put on a waitlist for a new plunge pool. Called and…read moreemailed several times over the year to see when a pool could be completed and after a year of trying to get in contact with the individual who is managing installation, was told that my address was too far in Chicago to have a pool installed. It took them over a year to tell me that and now I'm having to find another company and wait likely another year For installation of a pool. Completely unprofessional. Would not recommend.

I have been working with the Great Escape since 1996. I miss my Frank that took such wonderful care…read moreof me. Today I met Rachel. What a wonderful employee with such great help. Guess what she is friends with Frank. Blessing to all

Do not buy from them. Overpriced, non-functional products. Scam warranties, bad service and…read morecompletely unprofessional managers. I bought a cantilever umbrella from them that snapped like a toothpick on a sunny day and they are claiming the umbrella is meant for indoor use so the warranty isn't covering. Absurd behavior - probably fraudulent. Looking into small claims court for this.

Called this business to open pool was not there when they showed up wife was there the only thing…read morethey did was turn filter pump on ,didn't clean any leaves or other debris out, handed my wife $180.00 bill which she paid them for at that time,whhen I arrived home from work and took one look at the pool and seen what had taken place,the pool was still full of leaves and dirt from the previous season I contacted paradise pools and talked to the owner he said that he would have someone come out and check to see what the issue was someone did show up cleaned the pool the way it should have been done in the firstplace thencharge anadditional $200for the call back to do the job the correct way

Our pool heat exchanger developed a severe leak several days before we were to host a pool birthday…read moreparty for my granddaughter. I reached out to several pool suppliers without success. I contacted Megan at Paradise pools and explain my problem. She said she would look into it and get back to me. At that time, I thought it was a lost cause, but Megan came through. A brother of the distributor worked at the main supply office and was meeting with the brother that evening, he brought the exchange, the distributor dropped it off at Paradise Pools the next day, and I got it early that afternoon. Megan went above and beyond to help us out. In my mind, she's a rock star.

We would highly recommend Signature pools if you are considering a pool installation. They are…read moreprofessional and easy to work with And provide great customer service. We are very pleased with our pool, it's a beautiful addition to our home. Jennifer Lay

We couldn't be happier with our new pool from Signature Pools! From start to finish we received…read moreexcellent service and customer care from this company. We spoke with Todd first and he was honest and knowledgeable throughout our selection process. He was never pushy, and we appreciated his honesty about which features would be good choices for us and which we could do without. Our project started in late fall and the crew worked incredibly hard to get the bulk of the work done before the winter. Even though the crew was rushing to beat the weather, we were amazed at their precision and the attention to detail they showed. Tom, the owner of the company, was onsite the whole time working hard and attending to many details like making sure that that the pool was completely level! Erich has exceeded our expectations regarding the opening of the pool, training us to take care of the pool, and making sure that our first pool season is problem free. We opted to use the landscape company that Signature recommended, Countywide Landscape, and we are very glad that we chose a landscape company that works so well with Signature. We highly recommend Signature Pools for a company with integrity and high standards of excellence. By the way, we chose the Ultimate 40 pool and absolutely love it!

The service and prices were great. I bought a hot tub from them at a good price, and was delivered…read morewith care. They don't have a big fancy showroom, or a large selection, but that's why they can give you a great deals and great service.

From the owner: Professional pool and hot tub repair and maintenance services. We specialize in all things hot tubs…read moreand "most" things pools! Covering Chicagoland and all surrounding areas. Searching for a new or used spa? Visit our Lombard showroom off i355 to view all our new and used spas in stock available for same week delivery! As an Authorized OEM Warranty provider our technicians proudly service ALL brands and makes of outdoor spas and hot tubs with extensive experience in Jacuzzi, Marquis, Bullfrog, Calspa, Vita Spas, Hot Springs, Caldera, Sundance, Dimension One, Dr Wellness, Wellis, Aspen, Artesian, Island, Garden, South Seas and many many more! Need weekly or biweekly spa maintenance? We got you covered!