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    Leslie's Pool Supplies

    2.5 (8 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 1 week ago

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    Services - Leslie's Pool Supplies

    Pool installation

    Pool remodeling

    Pool repair

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    3 years ago

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    5 years ago

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    7 years ago

    Terrible and rude customer service. Customer service reps have no idea what they are doing. Zero follow up

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    8 years ago

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    13 years ago

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    Leslie's Pool Supplies - Free Pool Water Test Station

    Leslie's Pool Supplies

    (7 reviews)

    After speaking with management several times about mechanical issues with my pool . You would of…read morethought the management would know what was happening with the pool pump. As I stated the management knew what size pump was needed and knew I was very much limited to my time. After many conversations with management pictures and video sent to the manger, again threre was No discrepancy on what the need and the motor size was so I was told to make an appointment for a tech to visit my home. Not only was the tech either showing up early from an afternoon appt or vise versa 3x then making it worse he intsalled the wrong size motor for a pool that is very large. When I called to get the motor replaced with the correct size I had to call again the 1.800 number which goes to Taiwan. I can't get a manager here in the states so now I am dealing with someone in Taiwan to help fix this problem..nope didn't work! Now, with my pump the wrong size and that is costing me more money because my pool is working harder. I am needles to say very upset! I will fix this problem and my advise to anyone who has a pool. Go to another box store or pool company . leslie pool is high priced and for no reason! The Customer service is awful!! Seems to be all about how much they can sell but not how many customers can we keep! After I do fix this issue I am done with this company!

    Recently had several mechanical failures with my brand new Polaris Quattro pool vacuum which was…read morepurchased last April. The Mgr at the East Cobb Store (Store 400), Chaz, expressed a sincere concern and interest in making things right. First repair, done under warranty and done by Chaz, fixed us right up. Several months later, same failure through no fault of Chaz's repairs. Chaz knew this couldn't be right, so he contacted Polaris who advised the failed parts had undergone a redesign to strengthen the exact parts that failed the second time. Polaris, to their credit, rather than sending just the new redesigned parts, was sending a whole new vacuum which would include the newly redesigned parts. My thanks to Chaz for his dedication to making things right and to Polaris for standing behind their product.

    Gramma B's - Best of Atlanta Magazine

    Gramma B's

    (13 reviews)

    $$

    Great selection but CAVEAT EMPTOR when it comes to returns. Unlike almost all other sellers of…read moreplants (both outdoor and indoor), Gramma B's does not warranty any plants they do not maintain. Now, how often do you buy a plant and have the retailer come to your house to maintain the plants? I would assume NEVER. Almost all other sellers of plants realize this, assume buyers are honest and that they take care of plants according to the instructions given or provided by the seller or from a web-site, book or general knowledge. (Home Depot, Lowe's, Pike's, etc). But not this place. We paid a hefty price for the plants, paid an even heftier price for delivery and paid the price for a non-warrantied plant. BTW, we bought 2 of the same, one survived well, the other did not but somehow we were at fault even though both were taken care of in exactly the same manner. For the price, service and selection, I would recommend going elsewhere!

    BUYER BEWARE!!!! I…read morewant to start by saying I have been going to Gramma B's since they opened. I have recommended them to many friends and associates. In the beginning, they were terrific and had great prices and the flowers/arrangements were gorgeous. Boxwoods but not as much is what I would say. Why the one star? I moved away for 2 years and returned to the States last year and of course returned to my favorite florist. Last Friday, I received my last order. I normally have Gramma B's put arrangements into my own pots. When I dropped off 2 of my pots I mentioned we would do hydrangeas and some greenery. Imagine my surprise when the bill came and I had been charged $500.00 (for 2)! Even when I mentioned to the owner's husband (who delivered the plants) that I thought the price seemed kind of high, he agreed! Here is the breakdown for each pot I was provided after I questioned the charge: (2) 10" Blooming Hydrangea 42 ea $84 (1) 6" Crocodile Fern 16 16 (2) 6" Varigated Ivy 12 24 (1) 8" Pothos 16 16 (2) 6" Rex Begonia 15 30 (1) 6" Zebra 11 11 (1) 4" Mother Fern 6 6 Soils, liner, moss reindeer,mood lichen 31 Labor & Design 30 Total $248 If I can, I will upload pictures of the pots. There is no doubt that the arrangements are beautiful, but I was sick to my stomach every time I thought about it and every time I passed the sign at Pike's saying "Hydrangeas $17.98". I then thought, perhaps the owner accidentally charged me for my containers, but that was not the case. I let her know, I couldn't keep the plants and that I would be bringing them back. I had truly hoped she would have worked with me. She said I had to pay for the labor (which I was fine with) and a restocking fee of $140 and I could only do it for the next 24hrs. So basically I had to pay $200 for nothing. This has been an extremely disappointing experience. Especially since when I went back to return the plants, the owner proceeded to make me feel like I had done something wrong and tried to "school" me by saying next time I needed to provide a budget. Who knew you needed to mention a budget for hydrangeas, greens and dirt? I was happy for their success and to see how much they have grown. Especially since Sandy Springs really needs a great florist. Unfortunately, I guess I'm still looking.

    Leslie's Pool Supplies - hottubandpool - Updated May 2026

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