Need to drain water from my new Hot Tub and call for instructions and product to use which was the…read moreHot Tub System Flush and instructions to remove head rest and filter run motor on high for half hour.. then drain wipe clean replace with clean filter and balance water... Eaze Pezy

This company use to be wonderful but has gone downhill. I went online and filled out a service…read morerequest and never received a response. A few days later I called and nobody answered. I called the following day and again nobody answered so I left a message for them to call back and guess what. No return call. I called again and finally spoke with someone that informed me it would be $199.00 to come out to my home. Once they got here they would give me a quote. The $199 doesn't get deducted it's what they charge just to come to your home.I purchased my Hot Springs hot tub 20+ years ago and have never been charged for them to come out to my house. Something has changed at this place. They use to be a Hot Springs dealer only but appears no longer. If you purchase anything from them beware of these fees they started charging.

Swim Spa Experts, 100% trustworthy, prices have gone up but so has everything w inflation these…read morepast few years. There was some disconnect with prices with technician and ownership but this was quickly straightened out. Very knowledgable specifically when it comes to swim spas and would not trust anybody else tbh

Recently purchased a new sauna for my home. Atlanta Spa had a good selection and included delivery…read moreand complete set up in the exercise area of my home. Very impressed with the product and the guys who did the delivery and set up. They cleaned up all the packing material and left my area just as they found it. My sauna is beyond wonderful. The even heat and relaxing lights add to the incredible experience. It was only a few days from purchase to set up. I feel so happy to have found a reliable and high quality product close to home without purchasing on line from companies who offer products made outside of the US. Thank you for the pleasant purchase experience.

purchase my 14' spa in foot 2020. I am very happy with my spa. Like everyone else. for me i had…read moreminor issues like my sound went out. I was patient cause i had bluetooth small speakers on hand. Yes i had a major problem in 2021 with manufactor defect and the owner came out after i have taken many pictures for proof of my claim. problem resolved. 2025 I Need to change my spa covers, Georgia heat and age I guess wore then out. Overall I gave them five stars because i like comunication. It sames like one technician but i'm good with less hands touching.

They help me put a shower type. Gadget on my water return so my grandbaby could play in the water…read morebetter. Customer service is always awesome. David Williamson

David and Meghan are awesome - excited to get my new hot tub with Coolmode. We don't have space for…read morea pool - so turning down the temp in the hot tub this summer will be awesome

From the owner: Arctic Spas Atlanta is Georgia’s premier saltwater spa dealer, offering luxury hot tubs built for…read morelong-term performance. Featuring the Spa Boy® automated saltwater care system, Arctic Spas has been leading saltwater innovation since 2008, making water care simple and consistent. To accommodate for the Georgia heat, select models include a chiller feature for summer use. Engineered for durability, efficiency, and powerful hydrotherapy, Arctic Spas are truly built for forever.

So I visited this location, I walked around the store 30 minutes before anyone asked if we needed…read morehelp, then the sales person went back upstairs when we said were just looking.."terrible". I was looking to buy a suana and a jacuzzi. When we left there were 3 if not 4 sales members on the upstairs floor. My husband thought because were people of color, that they think were not buying..man what a loss.. I will not return and I'll take my money elsewhere

This store is like Toys R Us (RIP) for adults! Lots of nice stuff for your dream home. On the main…read morelevel there are pool tables & accessories, foosball tables, air hockey tables, shuffle board tables, arcade games. When you go downstairs you'll find jacuzzis, swim spas, home theater seating & more. They also have financing options. The employee working came and asked us if we needed help with anything but we were just looking around. I hate when sales people are on top of you, pressuring you to buy something so it was nice to have our space and know that if we needed help they were available. The store isn't open very late so you'd have to go daytime. I believe they normally close around 5 or 6 pm. Great store!

My experience with Nikell was outstanding. She is incredibly knowledgeable and helpful. The spas…read moreand their new technology is incredible and Nikell took the time to show me everything that I needed to know in a clear way. I highly recommend stopping by to see her and feel completely unrushed while understanding exactly what you are purchasing.

After Georgia Spa bought Spa and Deck Creations in Blairsville GA, it has been nothing but poor…read moreservice, raised prices, and very poor businesses practices. I had a leak in my hot tube, called for service to locate the leak. Charged $260 for the service call. Service man found heater leak and gave me an estimate of $465 to install new heater and it would have to be ordered. When I called to get it ordered, the price went up to over $1000 dollars. I bought the heater on line for $365 and installed it myself. What a ripoff, never do business with them again.

After speaking with management several times about mechanical issues with my pool . You would of…read morethought the management would know what was happening with the pool pump. As I stated the management knew what size pump was needed and knew I was very much limited to my time. After many conversations with management pictures and video sent to the manger, again threre was No discrepancy on what the need and the motor size was so I was told to make an appointment for a tech to visit my home. Not only was the tech either showing up early from an afternoon appt or vise versa 3x then making it worse he intsalled the wrong size motor for a pool that is very large. When I called to get the motor replaced with the correct size I had to call again the 1.800 number which goes to Taiwan. I can't get a manager here in the states so now I am dealing with someone in Taiwan to help fix this problem..nope didn't work! Now, with my pump the wrong size and that is costing me more money because my pool is working harder. I am needles to say very upset! I will fix this problem and my advise to anyone who has a pool. Go to another box store or pool company . leslie pool is high priced and for no reason! The Customer service is awful!! Seems to be all about how much they can sell but not how many customers can we keep! After I do fix this issue I am done with this company!

Recently had several mechanical failures with my brand new Polaris Quattro pool vacuum which was…read morepurchased last April. The Mgr at the East Cobb Store (Store 400), Chaz, expressed a sincere concern and interest in making things right. First repair, done under warranty and done by Chaz, fixed us right up. Several months later, same failure through no fault of Chaz's repairs. Chaz knew this couldn't be right, so he contacted Polaris who advised the failed parts had undergone a redesign to strengthen the exact parts that failed the second time. Polaris, to their credit, rather than sending just the new redesigned parts, was sending a whole new vacuum which would include the newly redesigned parts. My thanks to Chaz for his dedication to making things right and to Polaris for standing behind their product.

The one in Woodstock is the absolute worst place to buy a pool especially a big one the liners are…read morenot sewn correctly leaked from the beginning went through 2 liners never got my money back even with an attorney.

The worst experience ever. I paid $700 for a hot tub cover and 2 months later still haven't…read morereceived anything! I really believe this company is a SCAM. Do not order there!!!

Great selection but CAVEAT EMPTOR when it comes to returns. Unlike almost all other sellers of…read moreplants (both outdoor and indoor), Gramma B's does not warranty any plants they do not maintain. Now, how often do you buy a plant and have the retailer come to your house to maintain the plants? I would assume NEVER. Almost all other sellers of plants realize this, assume buyers are honest and that they take care of plants according to the instructions given or provided by the seller or from a web-site, book or general knowledge. (Home Depot, Lowe's, Pike's, etc). But not this place. We paid a hefty price for the plants, paid an even heftier price for delivery and paid the price for a non-warrantied plant. BTW, we bought 2 of the same, one survived well, the other did not but somehow we were at fault even though both were taken care of in exactly the same manner. For the price, service and selection, I would recommend going elsewhere!

BUYER BEWARE!!!! I…read morewant to start by saying I have been going to Gramma B's since they opened. I have recommended them to many friends and associates. In the beginning, they were terrific and had great prices and the flowers/arrangements were gorgeous. Boxwoods but not as much is what I would say. Why the one star? I moved away for 2 years and returned to the States last year and of course returned to my favorite florist. Last Friday, I received my last order. I normally have Gramma B's put arrangements into my own pots. When I dropped off 2 of my pots I mentioned we would do hydrangeas and some greenery. Imagine my surprise when the bill came and I had been charged $500.00 (for 2)! Even when I mentioned to the owner's husband (who delivered the plants) that I thought the price seemed kind of high, he agreed! Here is the breakdown for each pot I was provided after I questioned the charge: (2) 10" Blooming Hydrangea 42 ea $84 (1) 6" Crocodile Fern 16 16 (2) 6" Varigated Ivy 12 24 (1) 8" Pothos 16 16 (2) 6" Rex Begonia 15 30 (1) 6" Zebra 11 11 (1) 4" Mother Fern 6 6 Soils, liner, moss reindeer,mood lichen 31 Labor & Design 30 Total $248 If I can, I will upload pictures of the pots. There is no doubt that the arrangements are beautiful, but I was sick to my stomach every time I thought about it and every time I passed the sign at Pike's saying "Hydrangeas $17.98". I then thought, perhaps the owner accidentally charged me for my containers, but that was not the case. I let her know, I couldn't keep the plants and that I would be bringing them back. I had truly hoped she would have worked with me. She said I had to pay for the labor (which I was fine with) and a restocking fee of $140 and I could only do it for the next 24hrs. So basically I had to pay $200 for nothing. This has been an extremely disappointing experience. Especially since when I went back to return the plants, the owner proceeded to make me feel like I had done something wrong and tried to "school" me by saying next time I needed to provide a budget. Who knew you needed to mention a budget for hydrangeas, greens and dirt? I was happy for their success and to see how much they have grown. Especially since Sandy Springs really needs a great florist. Unfortunately, I guess I'm still looking.