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    Gramma B's

    2.7 (13 reviews)
    Closed 10:00 am - 5:00 pm

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    11 years ago

    Beautifully arranged plant gifts; yes, a bit pricey, but always lovely; super owners and a delight to visit their store

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    12 years ago

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    Leslie's Pool Supplies

    Leslie's Pool Supplies

    2.5
    (8 reviews)
    0.3 mi

    I'm not into writing reviews, but sometimes they're just needed. I had called this location several…read moretimes throughout the day to verify what I needed to bring with me before going to the location to get my water tested and presumably purchase chemicals. Well, no one answered the phone most times I called, the one time he did pick up the phone, I hung up after 15 mins on hold. No answer when I called back. I left work early and went in anyway. The person working was less than friendly and refused to test my water because I was not 100% sure of the gallons in my pool, despite my having a fairly accurate number due to having just gotten estimates to get the pool refinished. When I mentioned that I had called several times I got "well I'm working alone and am very busy" .... So busy that he was outside the store lounging on his cell phone when I got there, with zero people inside the store. Lesson learned? Don't bother calling and if they haven't done work for you in the past (aka someone from their company measured the pool) they don't have much interest. 1.5 hours of my working day wasted.

    Terrible service! Drove 40 minutes to the Sandy Springs location arrived 20 min before they were…read moreclosing and was told their system is down I can't buy anything unless it comes back up before 7pm. After waiting 10 minutes and asking was it back up yet, the assistant manager told me "no I would have to call help desk and I doubt they can get it up before 7pm". Then I asked if he could call the next location and ask if they would wait for me to arrive as a courtesy since we drove 40 minutes to Sandy Springs. Instead of calling he states "if you can get there in 10 min they'll wait". So I ask again if he could call just hoping he would act like he gave any care he says "I mean they close at 7 I doubt it." Keep in mind the next location is 13min away according to gps. I then walk out 6:55 as I call the Jhonson Ferry location & the door is locked immediately behind us. I speak with the Chazz at the other location he states he would wait a few for us to arrive. We tell him gps say we'd arrive at 7:09 pm. He first says he'll wait for a little then ask where we are coming from and we tell him the Sandy Springs location. He then states "I don't think you'll make it here that fast with traffic" I tell him I'm en-route and gps say 7:09. Chazz then resends and says "no I'm just going to close at 7 today" whoever is teaching these guys customer service needs to let them know the importance of if a customer is there you should exhaust solutions in order to feel that customers request not continue to let the customer know that you close at 7 PM. I can think of multiple solutions that could've been offered if his system was down one being call the next location that had it in stock and make the purchase through that location. I worked at enterprise for seven years as a manager before starting my own company and not only would we wait until we had the last customer out the door before we closed, if a neighboring location was in need especially the manager would be willing to stick around for a few minutes to help. Closing time is only when the doors are locked not the time that you stop helping existing customers. The nonchalant Ness equals terrible service now I'd never want to give business here.

    Photos
    Expert Water Testing at Leslie's
    Expert Water Testing at Leslie's
    Leslie's In-Store Service Center
    Leslie's In-Store Service Center
    In-Store Professional Customer Assistance at Leslie's

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    In-Store Professional Customer Assistance at Leslie's
    Botany Bay Florist

    Botany Bay Florist

    3.7
    (33 reviews)
    0.1 mi
    $$

    Botany Bay Florists are the best! I always purchased my arrangements here for my wife because there…read moreis no other place that creates beautiful arrangements for a great price! Take it from the person that has no clue about flowers, but knows his wife loves them: You can choose from a wide selection on their site, but usually I come in (walk-in) and the staff there assists me in either choosing a bouquet or arrangement, or completely creates a beautiful and unique arrangement in a short amount of time. Today, I walked in looking for flowers for my wife and Sunny assisted me and created a beautiful arrangement for my wife. He definitely possesses a skill that I do not have. He was very knowledgeable in all types of flowers, how to care for them, and especially, how to arrange all different types to create a unique gift. Sunny asked the right questions about my wife's preferences to certain flowers and he worked his magic to create something truly special. My wife was so happy to see all the different types of flowers that worked so well together. Lorenzo is also super helpful as he has helped assist me in the past to find the perfect arrangement for my wife. Trust me when I say, it's completely different to get flowers at the local florist than to purchase the "cut and paste" arrangement from other places. I'm sure Sunny and team will arrange your flowers to look custom and unique, if you give them a call. I've put a lot of my friends onto Botany Bay because I told them, why pay the same amount of money (sometimes the price is even better at Botany Bay) for a "cut and paste" arrangement from Costco or somewhere online, when you can get a personalized and WAY BETTER looking arrangement AND that delivers to your door too! If you made it this far reading this review, then the next step is to call them! You will be truly satisfied with the end product!

    The owner is very nice when you speak with him and I truly think he tried, but I honestly don't…read morethink he knows how to make a flower arrangement. I ordered a bright centerpiece which he called the next day and asked if I would like to continue because he doesn't think it's right for the occasion, I thank him for being considerate and went with something else. I asked him to switch to the dreams from the heart arrangement and he said yes. He did informed me that he does not have any white lilies in the picture but would sub it for something else. Here is the picture of what I saw and what I picked up. I asked him if he could try to fill it in more and he said "each flower will be an additional $5". This arrangement is already $110, so I didn't want to spend more money on what looks meh. So I said no thanks and went on my way. Again, I do think he tried but he clearly isn't a florist. I'm a bit confused how this place got such high ratings. Maybe it was recently sold to the current owner. Anyway, it's a one and done for me. I wouldn't recommend this florist for your flowering needs. Just my opinion

    Photos
    The most beautiful and thoughtful floral arrangements by Botany Bay Florist.
    The most beautiful and thoughtful floral arrangements by Botany Bay Florist.
    This is what I got... subpar and looks home made.
    This is what I got... subpar and looks home made.
    The most beautiful and thoughtful floral arrangements by Botany Bay Florist

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    The most beautiful and thoughtful floral arrangements by Botany Bay Florist

    Gramma B's - homeandgarden - Updated July 2026

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